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2019.07.23 LLC Webinar Series | Confronting Wicked Problems: 5 Strategies for Reimagined Leadership in the Social Sector

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In this webinar, Lynn Fick-Cooper, Managing Director of Societal Advancement at the Center for Creative Leadership, will share the 5 critical leadership strategies CCL has learned from their vast experience developing the leadership capacity of nonprofit leaders and collaborative groups. During this webinar, Lynn will also take us through a deeper exploration of the first of those 5 strategies, Moving Beyond the Heroic Model of Leadership, by explaining and helping us all apply CCL’s Direction-Alignment-Commitment (DAC) leadership framework.

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2019.07.23 LLC Webinar Series | Confronting Wicked Problems: 5 Strategies for Reimagined Leadership in the Social Sector

  1. 1. Leadership Webinar Series July 23, 2019
  2. 2. LLC anticipates the future and is a dynamic catalyst capable of creating a link from today’s issues in leadership development to tomorrow’s solutions. (Donna Stark, The Annie E. Casey Foundation) Network Research Application Leadership Learning Community
  3. 3. Leadership As A Process The value of collective leadership networks is in their capacity to solve problems quickly in an environment of uncertainty and complexity (Watts, 2004)
  4. 4. Today’s Guests Lynn Fick-Cooper Managing Director, Societal Advancement Center for Creative Leadership fickl@ccl.org
  5. 5. ©2019 Center for Creative Leadership. All rights reserved. Confronting Wicked Problems Five Strategies for Reimagined Leadership in the Social Sector
  6. 6. ©2019 Center for Creative Leadership. All rights reserved. About the Center for Creative Leadership Experience 45+ years in leadership education Serving over 30,000 leaders annually Expertise Working with 80% of the Fortune 100 Companies Nearly two dozen full-time researchers and 11 full-time evaluators Global Reach Offices on six continents Clients from more than 135+ countries 600+ Coaches 500+ Faculty Prestige Top ranked in the world by Financial Times for Executive Education
  7. 7. ©2019 Center for Creative Leadership. All rights reserved. Objectives You will discover: • Five strategies for reimagined leadership in the social sector • A mindset shift to a collective approach to leadership • Practical tips for engaging in more inclusive, shared leadership
  8. 8. ©2019 Center for Creative Leadership. All Rights Reserved.©2019 Center for Creative Leadership. All rights reserved. 5 Strategies for Reimagined Leadership
  9. 9. ©2019 Center for Creative Leadership. All Rights Reserved. Moving beyond the “heroic” model of leadership #1
  10. 10. ©2019 Center for Creative Leadership. All rights reserved. Leveraging Collaborative, Intentional Networks #2
  11. 11. ©2019 Center for Creative Leadership. All rights reserved. Navigating a Kaleidoscopic Context#3
  12. 12. ©2019 Center for Creative Leadership. All rights reserved. Learning While Doing#4
  13. 13. ©2019 Center for Creative Leadership. All rights reserved. Building a Mutually Supportive Culture of Resilience #5
  14. 14. ©2019 Center for Creative Leadership. All Rights Reserved. Five Strategies 1. Moving beyond a heroic model of leadership 2. Leveraging collaborative, intentional networks 3. Navigating a kaleidoscopic context 4. Learning while doing 5. Building mutually supportive culture of resilience
  15. 15. ©2019 Center for Creative Leadership. All Rights Reserved. Moving beyond the “heroic” model of leadership #1
  16. 16. ©2019 Center for Creative Leadership. All rights reserved. You currently work with that: • Is addressing a ‘wicked’ challenge in the community—one without a technical or precedent solution • Involves people that work both in and outside your organization • Is not yet achieving the results or level of impact you seek Imagine a group… ©2018 Center for Creative Leadership. All Rights Reserved.
  17. 17. ©2019 Center for Creative Leadership. All Rights Reserved. Whether or not you are a formal leader, you are most probably engaged in the process of leadership.
  18. 18. ©2019 Center for Creative Leadership. All Rights Reserved. *”Group” refers to any type of collective, e.g., a team, an organization, a work group, or a community. Leadership is a social process that enables individuals to work together as a cohesive group* to produce collective results. The leadership process is effective when it generates three crucial outcomes: Direction Alignment Commitment
  19. 19. ©2019 Center for Creative Leadership. All Rights Reserved. The Outcomes of Leadership Direction: Agreement in the group on overall goals
  20. 20. ©2019 Center for Creative Leadership. All Rights Reserved. The Outcomes of Leadership Direction: Agreement in the group on overall goals Alignment: Coordinated work within the group
  21. 21. ©2019 Center for Creative Leadership. All Rights Reserved. The Outcomes of Leadership Direction: Agreement in the group on overall goals Commitment: Mutual responsibility for the group Alignment: Coordinated work within the group
  22. 22. ©2019 Center for Creative Leadership. All Rights Reserved. The Outcomes of Leadership Direction: Agreement in the group on overall goals Commitment: Mutual responsibility for the group Alignment: Coordinated work within the group
  23. 23. ©2019 Center for Creative Leadership. All Rights Reserved. Let’s Assess Your Group… Direction Happening Not Happening • There is a vision, a desired future, or a set of goals that everyone supports. • Members of the group easily articulate why their work is important. • People agree on what collective success looks like. • There is a lack of agreement on priorities. • People feel as if they are being pulled in different directions. • There’s inertia. • People seem to be running in circles.
  24. 24. ©2019 Center for Creative Leadership. All Rights Reserved. Alignment Happening Not Happening • Everyone is clear about each other’s roles and responsibilities. • The work of an individual or group fits well with the work of other people. • There’s a sense of organization, coordination, and synchronization. • Things are in disarray: deadlines are missed, rework is required, effort is duplicated. • People feel isolated from one another. • Groups compete with one another.
  25. 25. ©2019 Center for Creative Leadership. All Rights Reserved. Commitment Happening Not Happening • People give the extra effort needed for the group to succeed. • There’s a sense of trust and mutual responsibility for the work. • People express much passion and motivation for the work. • Only the easy things get done. • Everyone is just asking “what’s in it for me?” • People are not “walking the talk.”
  26. 26. ©2019 Center for Creative Leadership. All Rights Reserved. Let’s Assess Your Group… Which outcome needs most attention to improve group’s performance.
  27. 27. ©2019 Center for Creative Leadership. All Rights Reserved. While the responsibility for groups generating Direction, Alignment, and Commitment may fall on a leader or small set of leaders, leadership is a process rather than a person. Central to that process are the interactions and exchanges among all members of the group. Distinguishing Leaders from Leadership
  28. 28. ©2019 Center for Creative Leadership. All Rights Reserved. © 2014 Center for Creative Leadership. All Rights Reserved.© 2015 Center for Creative Leadership. All Rights Reserved.
  29. 29. ©2019 Center for Creative Leadership. All Rights Reserved. Leadership Culture Leadership is a collective activity Leadership emerges out of individual expertise and heroic action people in authority are responsible for leadership
  30. 30. ©2019 Center for Creative Leadership. All Rights Reserved. Three Kinds of Leadership Culture How do we achieve agreement on direction? How do we coordinate our work so that all fits together? How do we maintain commitment to the collective?
  31. 31. ©2019 Center for Creative Leadership. All rights reserved. Back to your group Direction Alignment Commitment • Direction is not clear. • There is disagreement about direction. • There is resistance to creating a shared direction. • Coordination processes are weak. • Structuring of work is poor. • Accountabilities/Responsibilities are unclear. • There is low motivation for coordination. • Individuals don’t feel responsible for the group. • Members don’t see themselves as part of this group. • Members don’t want to be part of this group. • Members don’t feel included or valued by others in the group. • Individuals are self-interested at expense of the group. Let’s further diagnose the issues. Identify the weak spots below. Populate the Chat Feature with your biggest issue.
  32. 32. ©2019 Center for Creative Leadership. All rights reserved. Strategies to Improve DAC Involve Group Members: 1. Ask yourself first if you have all the necessary group members (diverse, most connected to problem, equally committed to finding solution) 2. Engage them in assessing group from their perspective; and then engage them in an interactive discussion about how D-A-C can be improved within the group.
  33. 33. ©2019 Center for Creative Leadership. All rights reserved. Strategies to Improve DAC Take a Systems Perspective: 1. Individual group members’ characteristics 2. Group composition and structure 3. Interactions among group members 4. Relationships in the group 5. Group processes 6. Group culture 7. Equity, diversity, and inclusion within the group 8. Relationship with external environment
  34. 34. ©2019 Center for Creative Leadership. All Rights Reserved. Takeaways Moving beyond a heroic model of leadership Leveraging collaborative, intentional networks Navigating a kaleidoscopic context Learning while doing Building mutually supportive culture of resilience
  35. 35. ©2019 Center for Creative Leadership. All Rights Reserved. Takeaways Moving beyond a heroic model of leadership Leveraging collaborative, intentional networks Navigating a kaleidoscopic context Learning while doing Building mutually supportive culture of resilience • Leadership happens socially, in groups, not within one individual. • Leadership is a process that generates a set of outcomes. • We define these outcomes as direction, alignment, and commitment. • If a group is not achieving its goals, likely one or more areas of DAC are weak. • DAC can be improved by: • Involving all/more group members. • Seeking out expertise. • Taking a systems perspective. • Engaging in a continuous learning process.
  36. 36. ©2019 Center for Creative Leadership. All Rights Reserved. RESOURCES
  37. 37. ©2019 Center for Creative Leadership. All rights reserved. Questions? Lynn Fick-Cooper Managing Director, Societal Advancement Center for Creative Leadership fickl@ccl.org
  38. 38. ©2019 Center for Creative Leadership. All rights reserved. Confronting Wicked Problems Five Strategies for Reimagined Leadership in the Social Sector
  39. 39. Get Involved Register for the LLC Newsletter, then contribute your writing to our blog! Blog info@LeadershipLearning.orgblog Register LeadershipLearning.org
  40. 40. Support The Webinar Series The suggested donation for this webinar is $30. http://bit.ly/llcdonatenow Donate Today! LLC THANKS YOU!

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