Main Jobs in and out of Shell Oil Shell Oil 2001-2010 Senior Communications and Change Manager, Senior Learning Consultant; Global Training Design Project Lead; Learning and Development Manager, Training Facilitator in Leadership Development, Diversity. Executive Coach to Senor Leadership Team- Manufacturing and Safety Pre-Shell International Conference Center Director, Salzburg, Austria; ESL Program Director, Indiana State University; Associate Dean of Distance and Continuing Education, Graceland University in Iowa; Cairo, Egypt Director of Education Project for USG; Global, US State Dept Diplomat (Public Affairs) Professional Interests & Passions <ul><li>Use of social media and Web 2.0 to build learning, communication and business communities. Tracking emerging technologies. </li></ul><ul><li>Discovering new tools and mutual sharing of learnings- tweeting, blogging, Ustream, Slideshare, Diigo, etc </li></ul><ul><li>Spouse is Yaprak, who received her Doctorate in Education May, 07. (photo). Met and married while a US Diplomat at embassy in Ankara, Turkey. </li></ul><ul><li>Mavish- Our cat. Short white fur. One blue eye and one hazel eye. </li></ul><ul><li>Skip- Ed D and Ed S in Curriculum and Instruction; MS in Human Resource Development; Coaching from Coach U; eLearning Design and Facilitating Synchronous Learning Certifications. Emerging Technologies in progress. </li></ul><ul><li>Exploring Texas in my blue supercharged (Edelbrock E-Force; Borla exhaust system; JBA Cat4ward Shorty Headers ) Mustang GT convertible. Roar onto to Kansas, with no texting and driving! </li></ul><ul><li>Continuous Education- Currently enrolled in final 2 courses in a one-year certification program in Emerging Technologies from the University of Manitoba, Canada </li></ul><ul><li>Coaching </li></ul><ul><li>The Way Church </li></ul>Personal Interests and Commitments <ul><li>Applying dissertation to my career work in Indonesia, Turkey, Germany, Hungary and for 10 years in Shell Oil global businesses and functions. </li></ul><ul><li>Building a portfolio of communication and learning materials, processes, experience, Lessons Learned, Best Practices and “Stories from the Field.” Ready to share. </li></ul>HIGHS Dr. James (Skip) Ward Lessons Learned in Global Shell Oil Family and Education Take a risk. Good ideas require that we step out of our comfort zone. Challenge your own assumptions- you may be indeed wrong and the other person right. Or you’re both wrong. Or both right. Before you take a position, seek to understand the other person’s assumptions and points of view. That will improve your position. You can’t communicate too much. Communicate the same message in multiple ways, with multiple tools and at multiple times. One email does not do it! And don’t assume the recipient knows what you know. Every business, like every town or city, has its own unique culture. Learn it.