Primal Leadership = Empathy =
Resonance = Emotional Intelligence
(shared laughter is the fastest path to resonance)
…uncovering the truth and an organization’s reality
is the leader’s primal task…identifying the emotional
reality and the norms of an organization begins the
process for change. – Goleman, Boyatzis & McKee
What are you aware of?
How are you managing yourself and relationships?
Are you assessing how to work with others
My Ideal Self
Coaching Conversation Model
The Coaching Conversation Model® is a registered copyright of Coach Works
International, Dallas, TX USA and is used by CCUI with permission.
Coaching Through the Gap
What Influence Strategies work for each level?
Superiors Peers Subordinates
Empowerment Empowerment Empowerment
Interper Awaren Interp Awaren Interp Awaren
Bargaining Bargaining Bargaining
Relationship Bldg Relationship Bldg Relationship Bldg
Org Awareness Org Awareness Org Awareness
Common Vision Common Vision Common Vision
Impact Mgmt Impact Mgmt Impact Mgmt
Coercion Coercion Coercion
How transparent are you?
Known to Self Not known to self
Johari Window – Personal Relationships
Feedback is the breakfast of leaders!
Give and receive with grace and compassion
Acknowledge Start here
Explore 90% of time
Respond if necessary
Your brain’s neural
connections change with
mindfulness and practice
– think, feel, and act on
• Align the visions of My Ideal Self with the shared vision of My Ideal Company
Use Dynamic Inquiry - by McMillen & McKee – to uncover the company’s
• This leads to the creation of a shared language about My Ideal Company:
•What people care about
•What helps them succeed
•What gets in the way
Creating & Sharing the Vision of My Ideal
Who are you being?
What are you doing?
to see in
Go with attunement, not just alignment – it moves people
emotionally as well as intellectually
Attunement is managing attention through the vision
- Warren Bennis
The Journey continues…name 25 ways you will be in the
company – ala Keki Dadiseth & Hindustan Lever
Affiliative + Democratic
Open door policy
Break down hierarchy
Eat with everyone in the
Know and care about
Acknowledge and praise
Coach others for
solutions they own
Encourage initiative at