LBPL Mobile App & Text a Librarian service

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A quick presentation on two new services at Long Beach Public Library. We have a free mobile app that allows user to manage their account, place holds, renew, and find new library material. The app also connects users to our 12 library locations by map and phone. We also recently started offering Text a Librarian. Text lbpl to 66746 anytime Monday-Friday, 9am-5pm for answers to quick reference questions. http://www.lbpl.org/contact

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  • Survey:how many people have smart phones? How many people have text services enabled on their smartphone?
  • Highlight popularity and ease of mobile. LBPL Mobile app powered by Boopsie.
  • Point out Smart Search. Locate closest library (with map & phone links) and check library hours.
  • Manage account (seewhere items are, place holds, renew). Get recommendations (includes LBUSD lists) & see new materials. Connect with Ask a Librarian (phone & text) or on Facebook, Twitter, & YouTube.
  • TAL Hours 9am-5pm, M-F. Launched to public in February. Explain KEYWORD & SHORT CODE.
  • Hands-on practice if time. Invite contact.
  • LBPL Mobile App & Text a Librarian service

    1. 1. LBPL Mobile App & Text a Librarian February 2012
    2. 2. 4% 1% Users by Device (Jan 2012) iPhone 38% iPad 34% iPod Android Blackberry 8% 15% BrowserLBPL Mobile app launched October 2011Available for iPhone, Android, Blackberry, Windows Phone 7
    3. 3. Total Searches: 18,184 (January 2012)Smart search saves time and typing. Locate your library on the go!
    4. 4. LBPL Mobile app highlightsConnect with the library & discover new materials.
    5. 5. Android Marketplace iTunes Positive patron feedback on LBPL Mobile app!
    6. 6. January •57 texts February (to date) •67 texts Text a LibrarianLaunched for staff late January. Launched to public in February.
    7. 7. Questions & Hands On! www.LBPL.org/contact Julianna Robbins, Digital Services Librarian julianna.robbins@lbpl.org

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