ID400 - What's New and Coming in IBM Connections 2014 #IBMConnect

2. Who We Are Luis Benitez, Sr. Product Manager, IBM @lbenitez http://www.lbenitez.com !2 David Brooks, STSM & Lead Architect, IBM

3. Share away… Learning about the awesomeness of #IBMConnections at ID400 in #IBMConnect ! !3

4. Please Note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion 2 !4 Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

5. Agenda IBM Social Business in the Market !5 IBM Connections in 2013 New features Key Platform Integrations IBM Connections Mobile / Desktop plugins 2014 Entitlements Resources & Information

6. IBM Social Business Leadership Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ! 1Source: !6 Gartner Magic Quadrant for Social Software in the Workplace, September 2013 The Forrester Wave™: File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011, Forrester Research, Inc. 3Source: IDC: Number 1 position from 2009-2012, IDC Worldwide Enterprise Social Software 2013-2017 Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June 2013. 4Source: Aragon Research Globe for Enterprise Social Software, September 2012 2Source:

7. Deliveries in 2013 Cloud: Mobile Community files, forums, bookmarks ! IBM Connections 4.5 IBM Connections Content Manager Outlook Sidebar Plug-in Activity stream portlet Jan Mobile: Support iPad Mini/ iOS 6.1 I'm Following view now default !7 Mar On-prem: Mobile @-mentions Mobile post to community/profile Mobile single tap to view file Mobile access Downloads from main nav Cloud: Activity Streams & Microblogging Community microblogging Social bridging (cloud/on-prem) Community Events View open questions per community Threaded comments in blogs Edit comments in blogs Email digests Wiki Table of contents Mobile microblogging & file sync Notifications in mobile open mobile app New media gallery / wikis (cloud/on-prem) Cloud: File Sync on desktop Increase % of relevant info in stream Consolidated views in homepage Activity stream badging Community polls/surveys Community landing page Community soft delete @mentions in blogs/ideation Separate My Activities/Communities View forum replies sequentially Mobile Push Notifications for Action Required On-prem: Community polls/surveys OpenOffice plug-in for Connections Quickr → CCM migration tools On-prem: Community-owned folders Mobile file sync CCM on Mobile AirPlay of Docs presentations ! Sept Jun Cloud: Cloud update to Connections 4.5 Next Gen Theme, Global search MS Office & Desktop plugins Mobile Community folders, Mobile contacts On-prem: IBM BPM & Connections integration Government 2.0 Template for Portal Mobile two factor authentication Mobile action required in streams ! Dec IBM Docs on Mobile cloud) IBM File Viewer (on-prem) AirPrint support (cloud/on-prem) IBM Connections Suite 4.5.1 ! ! Next Gen Theme (on-prem) !

8. IBM Connections in 2013 6 !8

9. Embed the Activity Stream in Other Contexts AVAILABLE ! ! ! ! !9 Leverage the activity stream in any OpenSocial container Expose as is or pin to a ﬁlter (i.e. a community) Uses embedded applications to enable full interaction Out of the box integration with IBM WebSphere Portal & Notes 9.0 Social Edition 2013

10. Social Business Processes  Bring customers/stakeholders closer to processes !10 IBM BPM embedded in Connections allows users to process tasks in context: Connections, Notes, Portal, mobile, etc AVAILABLE AVAILABLE 2013 2013

11. Act Faster in the Homepage  Respond in context and move on to the next task AVAILABLE 2013 See the conversation inline and respond in context !11

12. Forums  Reduce support costs with customer self-help AVAILABLE 2013 Identify and act on “Open Questions” to foster community collaboration and engagement !12

13. Blogs  Generate new product and services faster AVAILABLE 2013 Threaded comments Ability to edit comments !13

14. Polls and Surveys  Get a pulse on your team AVAILABLE ! ! ! ! ! ! ! !14 12 Web-based survey/poll designer Create single question polls Multiple questions in one page Define which responses are required Place questions in a logical order on a page Control how questions flow with rules Notifications in the stream to raise awareness and engagement 2013

15. IBM File Viewer Instantly access file content AVAILABLE ! ! ! ! ! !15 2013 Preview files without downloading Print and present full screen directly from Preview mode Expanded community support with Blogs, Ideation, and Wikis Native access to files with your mobile device Download from the catalog: http:// catalog.lotus.com IBM File Viewer  Instantly access files content

16. Updated Mobile Apps  Interact with your network anytime, anywhere " !16 On-Premises " @mentions " Inline Liking " Two Factor Authentication " Review & Approve CCM ﬁles " SmartCloud " Communities " Files " Forums " Bookmarks " People Support (Android) AVAILABLE 2013

17. Mobile File Sync  Anytime anywhere collaboration AVAILABLE ! ! ! ! 2013 Automated file sync eliminates the stress of having to download the latest version Can sync via LTE/4G/3G or WiFi Only to save bandwidth View if files on other devices are out of sync Push notifications let the app know when a file has been updated See which files have been sync'ed to other devices and which are out of date Differential sync is automatic to save bandwidth and time !17

18. IBM Docs  Improve simplicity and efﬁciency by which teams build documents AVAILABLE ! ! ! ! !18 Preview, present and print ﬁles without downloading Web-based editors for creating and sharing documents, spreadsheets, and presentations Real-time co-editing of documents available in Mobile AirPlay dual-display mode (present on one screen, and view speaker notes on your tablet) 2013

19. Mobile  Anytime anywhere collaboration ! ! ! DELIVERED TO CLOUD AND ON PREM New Media Gallery Layout Take pictures and videos in the ﬁeld and collaborate with those back in the ofﬁce Take snapshots of a whiteboard and share back meeting notes Browse through media quickly and upload using device camera !19

20. Mobile  Anytime anywhere collaboration ! ! Review and make edits to documents while on the go to capture information while it's fresh on your mind Get access to how-to's and solutions View and edit wiki pages anytime, anywhere !20 DELIVERED TO CLOUD AND ON PREM

21. OpenOfﬁce 4.0 Integration  Seamlessly include Files and Proﬁles during a meeting AVAILABLE 2013 !21

22. Sametime 9 Integration  Real-time collaboration in context AVAILABLE 2013 Click-to-chat, Click-to-call, Click-to-meet !22

23. Sametime 9 Integration  Use Files inside a meeting ! ! ! !23 Share from Connections Files into a Sametime Meeting room Include IBM Connections Proﬁles to provide context to meeting participants Multi-way video in mobile meetings AVAILABLE 2013

24. New Partner Solutions in 2013  Growing the ecosystem And more...! To learn more: Visit the Product Showcase & http://catalog.lotus.com !24

25. What’s Planned for 2014 23 !25

26. 2014 Focus External Collaboration !26 Desktop and Mobile Personalized Experience

27. 2014 Focus External Collaboration Desktop and Mobile !27 Personalized Experience

28. Create a community for external collaboration Employees can be designated to   create an external community !28 Designs Subject to Change Without Notice

29. Inviting an external user into a community Yellow bar remains fixed to identify  the community as external Typeahead will find external   people who are already registered !29 Designs Subject to Change Without Notice

30. Invite anyone with just an email address Integrates with your business control systems to allow invitation   directly from within   the community !30 Designs Subject to Change Without Notice

31. First time experience for new users New user must register with the   system, and then logs in !31 Designs Subject to Change Without Notice

32. First time experience for new users External user only sees what they have access to (Communities or Files) !32 Designs Subject to Change Without Notice

33. External user comes into the community All community content is available to the external user !33 Designs Subject to Change Without Notice

34. External user sees basic business card information of members External users can see business cards   but not Profiles; cannot view the directory !34 Designs Subject to Change Without Notice

35. External user comments in the Activity Stream Easily identify external users anywhere in Connections !35 Designs Subject to Change Without Notice

36. Viewing an external user Employees can find external users in  the directory & can see their profiles !36 Designs Subject to Change Without Notice

37. Improved Email Notiﬁcations Default text can be used or a   personal message from the inviter Option to learn more Clear actions for the  recipient to take !37 Designs Subject to Change Without Notice

38. 2014 Focus Desktop and Mobile External Collaboration !38 Personalized Experience

39. Synchronize your files to your desktop # Synchronize files between your Connections files repository, your desktop file system, and your mobile devices. # Round trip editing with local changes updated automatically. # Have the latest version available at all times. !39 Designs Subject to Change Without Notice

40. CCM Enhancements ! ! Archive all Connections content including CCM documents with IBM Content Collector for compliance Broad release of Quickr to CCM migration tool ! Windows Explorer integration ! Usage Metrics ! MS Ofﬁce integration ! Combined Community Files & CCM Files !40 Plans are subject to change without notice Designs Subject to Change Subject to Change Designs Without Notice

41. Mobile Updates and Enhancements # Day at a Glance to quickly scan for new and updated info # Notifications to be alerted to important info # History to find your way back # Saved Searches to focus on specific projects or people # Updated UI for iOS 7 and Android to drive engagement # Updated Blogs UX to optimize finding and reading 2 # Personalized navigation to make it easier to get around # Search enhancements for better results !41 Designs Subject to Change Without Notice

42. Mobile Updates and Enhancements ! ! ! !42 A new way to navigate − Customizable to each user's needs − Favorite your most visited areas − Get back to recent places with History view Tune the stream to your needs − Search and ﬁlter the stream makes ﬁnding content easier − Custom streams of people and communities A fresh look at blogs − One screen hub for all blogging needs − An amazing reading experience − Pin posts to read later − Search and explore content Designs Subject to Change Subject to Change Designs Without Notice

43. 2014 Focus Personalized Experience External Collaboration !43 Desktop and Mobile

44. IBM Connections Homepage  Enhancements to drive productivity View all of your notifications  consolidated into one area Real-time notifications keep you engaged in relevant conversations Link previews summarize the content without having to go to it !44 Designs Subject to Change Without Notice

45. IBM Connections Homepage  Quick access to the content you need Instant access to the recently visited content you care about !45 Designs Subject to Change Without Notice

46. IBM Connections Homepage  Search your stream and ﬁnd what you need Search Activity Stream to  find messages and content !46 Designs Subject to Change Without Notice

47. People typeahead search  Find who you need — now! " Just type, no waiting – fast look-up ! " Personalized results ﬁnd users by partial name matches via your extended network relationships ! " Find your contact even with misspellings ! " !47 Combine names with tags to reﬁne results Designs Subject to Change Without Notice

48. @-mentions everywhere !48 Designs Subject to Change Without Notice

49. Community Folders Organize your community files in folders. Follow a community folder to get notified of new documents. !49 Designs Subject to Change Without Notice

50. Consolidated ﬁle viewer in Communities Preview file contents from within your community files Create custom gallery based on community folder Expanded detail on files  shows preview or playback of content !50 Designs Subject to Change Without Notice

51. Embed ﬁles in the rich text editor Quickly and easily embed files within  the rich text editor !51 Designs Subject to Change Without Notice

52. Copy/paste images in rich text editor Paste images directly into the rich text editor !52 Designs Subject to Change Without Notice

53. Other tidbits ! 5 new languages: Indonesian, Bulgarian, Croatian, Romanian, and Slovak ! New search dictionaries for Thai & Hebrew ! Upgrade to Dojo 1.9 ! Support for WebSphere 8.5.5 ! Support for IE10/IE11 ! Installer improvements for CCM and Metrics !53

54. In Summary… External Collaboration !54 Desktop and Mobile Personalized Experience

55. Oh… and there’s one more thing… 23 !55

56. New rich text editor Admins can replace out of the box rich text editor with Ephox rich text editor !56

57. Don’t miss these sessions # KEY101 – Social Next: The Evolution of Collaboration to the Leading Social Platform, Jeff Schick, Mon @ 11a # ID400 – What's Coming in IBM Connections, Luis Benitez/David Brooks, Mon @ 1p/3:45p # AD301 – What's New on the IBM Social Business Toolkit, Mark Wallace/Manish Kataria, Mon @ 2:15p # BP304 – What We Wish We Had Known: Becoming an IBM Connections Admin, Gab Davis, Mon @ 3:45p # ID605 – Make Your Microsoft Stack Social with IBM Connections, Baan Slavens/Steve Foley, Mon @ 5p # ID403 – Social and Content – Better Together with IBM Connections Content Manager, Rene Schimmer, Tues @ 11:15a # KEY103 – The Power of Social Software in the Enterprise, Jim Battle/Heidi Ambler, Tues @ 1:30p # INV115 – Pardon the Interruption: Social Business Hot Topics, Luis Suarez/Louis Richardson/Luis Benitez, Tues @ 5:30p # INV117 – If You Build It, Will They Come? Debunking The Myths of Social, Joyce Davis/Suzanne Livingston, Weds @ 8:15a # ID507 – IBM Connections + Portal for Exceptional Digital Experiences, Albert Nichols/Margaret Rora, Weds @ 10a # ID401 – What's New in IBM Connections Mobile, Baan Slavens/Chris Reckling, Weds @ 4:15p # ID405 – The Power of Files with IBM Connections, Steve Foley/Ed Shockley, Weds @ 5:30p # AD302 – New Ways to Work with Your IBM Connections Communities, Luis Benitez/Bruce Roberts, Thurs @ 10a # ID402 – A Look Inside IBM's Deployment of IBM Connections, Bill Kilduff/Jay Boyd, Thurs @ 10a !57

58. Engage online ! SocialBiz User Group socialbizug.org – Join the epicenter of Notes and Collaboration user groups ! Follow us on Twitter – @IBMConnect and @IBMSocialBiz ! LinkedIn http://bit.ly/SBComm – Participate in the IBM Social Business group on LinkedIn: ! Facebook https://www.facebook.com/IBMSocialBiz – Like IBM Social Business on Facebook ! Social Business Insights blog ibm.com/blogs/socialbusiness – Read and engage with our bloggers 53 !58

59. # Access Connect Online (http://connect2014.com)to complete your session surveys using any: – Web or mobile browser – Connect Online kiosk onsite 54 !59

60. Legal Disclaimer © IBM Corporation 2013. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. All references to Greenwell refer to a fictitious company and are used for illustration purposes only. !60

61. Acknowledgments and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved. # U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # IBM, the IBM logo, ibm.com, and Lotus are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product, or service names may be trademarks or service marks of others. 55 !61

62. External Resources and Information New IBM Social Landing Page http://ibm.com/social Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections   IBM Connections Team Blog http://ibmsocialsoftware.com   Assets, discussion, and opinion about driving the adoption of IBM social software http://www.ibm.com/blogs/socialbusiness   Customer Success Stories http://www.ibm.com/social-business/us/en/ customers.html App/Widget Catalog   http://catalog.lotus.com !62

63. Capitalize on Innovation with IBM Subscription & Support  Access to New Software Innovations at your convenience # Incremental Enhancements # Full version and release upgrades # Patches and security enhancements Access to 24x7 online & phone technical support # Profile-driven download, delivery and electronic notifications # # # Access to technical experts and support professionals in 140 languages Diagnostic tools, fixes, forums, self-help, Redbooks, security alerts and technical documentation Rapid response to severity 1 service requests One year included with your initial IBM Passport Advantage® or IBM Passport Advantage Express® software purchase Meet us at the Solution Showcase : Ped #s 229, 231, 232 & BD-2

64. Social Business is not an option – it's a mandate Social Business delivers real business value Becoming a Social Business is easy with IBM Connections Start Your Social Business Journey ibm.com/social !64