Adapting to a Changing World

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I gave this presentation at SCLA 2009 for the College and University Section.

Published in: Education, Technology, Design

Adapting to a Changing World

  1. 1. Adapting to a Changing World Exceptional Services for a New Information Environment Lauren Pressley Instructional Design Librarian Wake Forest University
  2. 2. The Plan • Information Environment & Our Users • Excellent Services and Relevancy • Positioning Libraries for the Future
  3. 3. The information environment is changing...
  4. 4. ... & our users’ expectations are changing, too.
  5. 5. The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  6. 6. Accessing Information
  7. 7. Evolution of Information Access •Hierarchy •Search •Push
  8. 8. hierarchy
  9. 9. Everything In Its Place
  10. 10. Everything In Its Place
  11. 11. Controlled Vocabulary
  12. 12. Complex Systems
  13. 13. Based in a Physical World
  14. 14. search
  15. 15. Multiple Locations
  16. 16. Tagging, UGC
  17. 17. One Pile, Less Organization
  18. 18. Hyperlinked Environment
  19. 19. Only About 10 Years Old
  20. 20. push
  21. 21. Aggregation
  22. 22. Customized Information Delivery
  23. 23. UGC, Expert Created Metadata
  24. 24. RSS
  25. 25. Social Networking
  26. 26. Widespread for About 4-5 Years
  27. 27. Knowledge Creation
  28. 28. Technology Driven Knowledge Creation •Communication •Networks •Transparency •Openness
  29. 29. communication
  30. 30. Quickly Paced
  31. 31. Multiple Channels
  32. 32. Blended Personal/Professional
  33. 33. networks
  34. 34. Social Networks
  35. 35. Professional Networks
  36. 36. Professionally Oriented
  37. 37. transparent
  38. 38. Works in Progress
  39. 39. Powerful Voices
  40. 40. open
  41. 41. Shared Content
  42. 42. Creative Commons
  43. 43. Remix Culture
  44. 44. Publishing
  45. 45. The Future of Publishing •Journals and University Presses •eJournals and Open Access •Google Books
  46. 46. journals and university presses
  47. 47. Skyrocketing Costs
  48. 48. Fewer Presses
  49. 49. Emerging Models
  50. 50. ejournals and open access
  51. 51. Clear Transition
  52. 52. More Electronic Titles
  53. 53. Open Access
  54. 54. Institutional Repositories
  55. 55. Google Books
  56. 56. Google Books Project
  57. 57. Google Books Settlement
  58. 58. Google Has a Vision
  59. 59. The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  60. 60. How can we be relevant for our users?
  61. 61. Knowing Expectations
  62. 62. Building
  63. 63. Web Presence
  64. 64. Services
  65. 65. Teaching
  66. 66. What Isn’t Valued
  67. 67. What are approaches to excellent services for users?
  68. 68. mobile services
  69. 69. Reference
  70. 70. Informational Messages
  71. 71. multimedia services
  72. 72. Video
  73. 73. Toolkit
  74. 74. instructional services
  75. 75. Library Instruction
  76. 76. Academic Instruction
  77. 77. Technology Services
  78. 78. Hosting Tools
  79. 79. Supporting the Use of Tools
  80. 80. How do we position libraries for the future?
  81. 81. Image Credits Evolution the Ride http://www.flickr.com/photos/12836528@N00/1856663523 Everything in its place http://www.flickr.com/photos/51135741@N00/186943415 Library Parabola http://www.flickr.com/photos/64174165@N00/370775225 Photograph http://www.flickr.com/photos/92237387@N00/76749236 Catalogue http://www.flickr.com/photos/70278718@N00/4703228 Pulling Out the Cantos http://www.flickr.com/photos/26231875@N00/3213873373 A Nice Place to Stay on the Internet http://www.flickr.com/photos/51035555243@N01/76761120 Lost in Tagging http://www.flickr.com/photos/31797858@N00/2124178869 2008-0727-DSC2896 (haystacks) http://www.flickr.com/photos/11444813@N03/2721443285 Books http://www.flickr.com/photos/40974217@N00/16114117 An apple with the logo of Google http://www.flickr.com/photos/30795657@N00/2209205063 ROYGBIV http://www.flickr.com/photos/30352125@N00/216348017 RSS 2005 http://www.flickr.com/photos/75815807@N00/66462706 The Solar System http://www.flickr.com/photos/11304375@N07/2818891443 Orange Glow http://www.flickr.com/photos/86891211@N00/72224228 Left http://www.flickr.com/photos/72922449@N00/424074399 My New Office Setup http://www.flickr.com/photos/54603144@N00/1343193489 My Desk http://www.flickr.com/photos/55851553@N00/2610457820 Big Hand on Dirt http://www.flickr.com/photos/15734079@N00/479092117 Chicago IL Election Night http://www.flickr.com/photos/94975828@N00/3009095726 Magda and Klara Sharing Ice Cream http://www.flickr.com/photos/25405741@N00/1443514113 Lessig Keynote http://www.flickr.com/photos/92436511@N00/247840346 Ice Cream and Mango http://www.flickr.com/photos/8458589@N08/1048131544 Somebody Get This Girl a Novel! http://www.flickr.com/photos/44124412272@N01/4299234 Cars and Coffee 26 http://www.flickr.com/photos/8663326@N06/3133034098 UT Tower http://www.flickr.com/photos/35888901@N00/2674668704 Etech 2008 http://www.flickr.com/photos/7550402@N02/2308859535 An Intersection of Paths http://www.flickr.com/photos/11594851@N00/86555028 My Office, March 2008 http://www.flickr.com/photos/65977087@N00/2306151268 MusicBrainz Servers http://www.flickr.com/photos/81126501@N00/2939259129 Cat and Mouse Games... http://www.flickr.com/photos/71652949@N00/3059087784 Savage Walk http://www.flickr.com/photos/61787893@N00/275371357 Big Talker http://www.flickr.com/photos/71235231@N00/51032897 And I Saw Your Hand… http://www.flickr.com/photos/51035555243@N01/85441961 Light #2 http://www.flickr.com/photos/41066937@N00/84994761 Introduction to Monstering http://www.flickr.com/photos/76074333@N00/318034222 Choices http://www.flickr.com/photos/53611153@N00/3340033037 Questions http://www.flickr.com/photos/42788859@N00/318947873
  82. 82. Questions? Comments?
  83. 83. Contact me! lauren@laurenpressley.com http://laurenpressley.com/library Twitter: LaurenPressley

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