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Community Partnership in Civic Tech: Workshop, Code for America Summit 2015

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Slides from Laurenellen McCann's workshop at the Code for America 2015 Summit. This talk explores how civic technology is made today and explores alternative methods for creation based on real world examples that prioritize people and civic context above raw technology production. Based on research conducted by McCann and the Smart Chicago Collaborative as part of the Knight Foundation's Community Information Challenge. For more information (and to check out the accompanying book), head to http://smartchicagocollaborative.org/modes or http://buildwith.org.

Published in: Technology

Community Partnership in Civic Tech: Workshop, Code for America Summit 2015

  1. 1. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH Laurenellen McCann @elle_mccann
  2. 2. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH Laurenellen McCann @elle_mccann LET’S ACTUALLY DO IT!
  3. 3. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH Laurenellen McCann @elle_mccann LET’S ACTUALLY DO IT! and learn from other people and fields and places and traditions etc where people do this and have been doing it for a long time is this too much text yet what do you think
  4. 4. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE @elle_mccann TODAY
  5. 5. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE THINK WE’RE DOING @elle_mccann
  6. 6. IDEA DESIGN BUILD RELEASE THE CIVIC TECH PRODUCTION LINE @elle_mccann Civic technologies’ “engagement” model *~engagement~*
  7. 7. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE THINK WE’RE DOING @elle_mccann
  8. 8. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE ACTUALLY DO @elle_mccann small group ideation
  9. 9. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE DO @elle_mccann small group design OR “empathy”-driven design in small group
  10. 10. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE DO @elle_mccann collaboration w/team or open source community maybe feedback loop w/focus group or other “testers”
  11. 11. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE DO @elle_mccann punt tool out into the universe, call it a success
  12. 12. WHAT WE DO @elle_mccann
  13. 13. @elle_mccann …and then *~civics~*
  14. 14. CIVIC TECH @elle_mccann
  15. 15. WHAT ARE CIVIC TECHNOLOGIES? “ ….tools we use to create, support, or serve public good http://civichall.org/civicist/what-is-civic/ @elle_mccann
  16. 16. “PUBLIC GOOD” @elle_mccann
  17. 17. @elle_mccann It’s people! -- Detective Thorn, Soylent Green, 1973
  18. 18. IN A DEMOCRACY, the civic arena includes how government works and how people interact with government, but also how people interact with each other — the structures we use to govern ourselves informally as well as formally. * *actually, this applies to all forms of government; I just wanted to remind you that we’re talking about GOVERNANCE not MARKETS @elle_mccann
  19. 19. BUILD WITH, NOT FOR @elle_mccann http://buildwith.org
  20. 20. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE @elle_mccann
  21. 21. @elle_mccann “building with” helps us escape small group mentality for civic problem-solving—starting with “problem” identification.
  22. 22. SPOILER ALERT there isn’t a one-size-fits-all solution @elle_mccann
  23. 23. SPOILER ALERT there isn’t a one-size-fits-all solution except… @elle_mccann
  24. 24. MEET PEOPLE WHERE THEY ARE… @elle_mccann
  25. 25. MEET PEOPLE WHERE THEY ARE…LITERALLY YOU @elle_mccann
  26. 26. @elle_mccann http://smartchicagocollaborative.org/modes
  27. 27. @elle_mccann http://smartchicagocollaborative.org/modes
  28. 28. PEOPLE FIRST CRITERIA 1.Start with people: Work with the real people and real communities you are part of, represent, and/or are trying to serve 2. Cater to context: Leverage and operate with an informed understanding of the existing social infrastructure and sociopolitical contexts that affect your work 3. Respond to need: Let expressed community ideas, needs, wants, and opportunities drive problem-identification and problem-solving 4. Build for best fit: Develop solutions and tools that are the most useful to the community and most effectively support outcomes and meet needs 5. Prove it: Demonstrate and document that community needs, ideas, skills, and other contributions are substantially integrated into — and drive — the lifecycle of the project @elle_mccann http://smartchicagocollaborative.org/modes
  29. 29. MEET PEOPLE WHERE THEY ARE… 1. ...socially (Utilize Existing Social Infrastructure) 2. ...technically (Utilize Existing Tech Skills and Infrastructure) 3. ...physically (Lead from Share Spaces) 4. ...on equal terms (Distribute Power) 5. ...and decide where you’re going together (Create Two-Way Educational Environments) @elle_mccann http://smartchicagocollaborative.org/modes
  30. 30. @elle_mccann most common practice used to make civic tech with, not for communities: http://smartchicagocollaborative.org/modes
  31. 31. @elle_mccann working in partnership with hyperlocal groups with intersecting interests most common practice used to make civic tech with, not for communities: http://smartchicagocollaborative.org/modes
  32. 32. @elle_mccann http://smartchicagocollaborative.org/modes
  33. 33. IDEA DESIGN BUILD TEST RELEASE THE CIVIC TECH PRODUCTION LINE WHAT WE DO @elle_mccann
  34. 34. IDEA DESIGN BUILD TEST SHARE WHAT THE CIVIC TECH PRODUCTION LINE COULD BE @elle_mccann
  35. 35. IDEA DESIGN BUILD TEST SHARE WHAT THE CIVIC TECH PRODUCTION LINE COULD BE @elle_mccann thinking about civic tech in terms of relationships puts us in a framework that includes not just “literacy”, but human exchange, stewardship, invitation, iteration, etc
  36. 36. WHAT THE CIVIC TECH PRODUCTION LINE COULD BE IDEA DESIGN BUILD TEST SHARE @elle_mccann SOURCE: The Pew Commission for Completely Real Fake Data *~engagement~*
  37. 37. IDEA DESIGN BUILD TEST SHARE @elle_mccann LargeLots.org
  38. 38. IDEA DESIGN BUILD TEST SHARE @elle_mccann
  39. 39. IDEA DESIGN BUILD TEST SHARE @elle_mccann
  40. 40. IDEA DESIGN BUILD TEST SHARE @elle_mccann
  41. 41. …cool, buuuuuuut @elle_mccann
  42. 42. MEET PEOPLE WHERE THEY ARE… 1. ...socially (Utilize Existing Social Infrastructure) 2. ...technically (Utilize Existing Tech Skills and Infrastructure) 3. ...physically (Lead from Share Spaces) 4. ...on equal terms (Distribute Power) 5. ...and decide where you’re going together (Create Two-Way Educational Environments) @elle_mccann http://smartchicagocollaborative.org/modes
  43. 43. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH PRODUCTION
  44. 44. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH PRODUCTION
  45. 45. @elle_mccann COMMUNITY PARTNERSHIP IN CIVIC TECH PRODUCTION “community” is an abstract, meaningless unit of “engagement” until we get brave enough to define not just WHO is part of “it”, but who isn’t. without this examination of inclusion and exclusion, we can’t make informed decisions about how to do our work better—who must be included in a project and when in order to create the civic work we aspire to in a way that is impactful, just, and worthwhile.
  46. 46. IDEA DESIGN BUILD TEST SHARE @elle_mccann
  47. 47. @elle_mccann INVITATION + INFORMATION = PARTICIPATION Whitney May, Center for Technology and Civic Life
  48. 48. YOUR OFFICIAL INVITATION: JOIN THE CONGA LINE. YOU @elle_mccann
  49. 49. @elle_mccann THANKS http://smartchicagocollaborative.org/modes http://buildwith.org http://laurenellen.com

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