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Social Catalogues: The New Face of the Public Library Catalogue


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This presentation was given at the Canadian Library Association Conference in Montreal (2009) as well as the Atlantic Provinces Library Association in Halifax (2009).

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Social Catalogues: The New Face of the Public Library Catalogue

  1. 1. Social Catalogues: the New Face of the Public Library Catalogue<br />Laurel Tarulli<br />Collection Access Librarian<br />Halifax Public Libraries<br /><br />
  2. 2. Social Catalogues: the New Face of the Public Library Catalogue<br />The catalogue: present and future<br />OCLC Report: Online Catalogs: What Users and Librarians Want<br />Features of social catalogues<br />Purchasing a social catalogue/discovery tool<br />Enhancing the features in our existing library catalogues<br />Examples<br />
  3. 3. Library Catalogues: The PresentOur Catalogues Today<br />Part of the larger package of an ILS<br />A single component among many components<br />No emphasis by vendor to excel at this component regardless of the fact this it is the only component that patrons use <br />Complex search interface<br />Not consistent with well-established user conventions. <br />Google vs. The library catalogue<br />Amazon vs. The library catalogue<br />
  4. 4. GOOGLE VS. THE LIBRARY CATALOGUE<br />Google – Ability to personalize homepage<br />
  5. 5. AMAZON VS. THE LIBRARY CATALOGUE<br />Amazon – Standard Record <br />
  6. 6. AMAZON VS. THE LIBRARY CATALOGUE<br />Amazon – Standard Record <br />
  7. 7. AMAZON VS. THE LIBRARY CATALOGUE<br />Amazon – Standard Record <br />
  8. 8. The Library Catalogue – Basic homepage<br />
  9. 9. The Library Catalogue – Basic homepage<br />
  10. 10. The Library Catalogue – Basic homepage<br />
  11. 11. The Library Catalogue – Standard Record<br />
  12. 12. The Library Catalogue – Standard Record<br />
  13. 13. Our Catalogues Today cont...<br /><ul><li>Unable to rank results according to relevancy or interest
  14. 14. Limited in scope
  15. 15. Tied to print materials and are less able to address electronic content
  16. 16. Unable to deliver online content to user
  17. 17. Lack social network features to engage library users
  18. 18. Lack enriched content in bibliographic records.</li></ul>Library Technology Report, July/August 2007 vol. 43/no.4<br />
  19. 19. Online Catalogues: What Users and Librarians Want<br /><ul><li>Users – “Seamless discovery through delivery”
  20. 20. Delivery is more important than discovery
  21. 21. Where is it? Is it available? Format? How soon can I have it?
  22. 22. Simple search box with option for advanced searching
  23. 23. Easier access to online content and links</li></li></ul><li>Online Catalogues: What Users and Librarians Want<br /><ul><li>Enriched content such as summaries, tables of contents and excerpts are expected and highly desirable
  24. 24. Reviews
  25. 25. Ratings
  26. 26. Cover art
  27. 27. Relevant search results that are obvious
  28. 28. Related subjects and subject categories
  29. 29. Ability to narrow results is important
  30. 30. Faceted searching</li></ul>Online Catalogs: What Users and Librarians Want<br /> An OCLC Report March 2009 <br />
  31. 31. Online Catalogues: What Users and Librarians Want<br /><ul><li>Librarians
  32. 32. Merge duplicate records. One record rather than multiple records of an item due to format or edition
  33. 33. Like users, they would like to see more enriched content, such as summaries, tables of contents and excerpts
  34. 34. Reviews
  35. 35. Ratings
  36. 36. Cover art
  37. 37. While librarians desire other features, these are the two that ranked the highest. Other features depended on the area of librarianship. </li></ul>Online Catalogs: What Users and Librarians Want<br /> An OCLC Report March 2009 <br />
  38. 38. Key Findings for Librarians and Users<br /><ul><li>High priority on delivery
  39. 39. Users place more value on access to online content and links than librarians
  40. 40. While librarians believe that standard access points are essential (ex. ISBN), users place more value on enriched content (ex. summaries, tables of contents) for identifying items they want
  41. 41. Enriched content is a priority for both users and librarians – “more subject information”</li></ul>Online Catalogs: What Users and Librarians Want<br /> An OCLC Report March 2009 <br />
  42. 42. Social Catalogues:Next-Generation Library Catalogues<br /><ul><li>Why were they created?
  43. 43. User expectations
  44. 44. Competition with web-based software such as LibraryThing, Amazon, Google and social networking sites such as Facebook
  45. 45. Limitations of cataloguing module delivered by ILS vendors
  46. 46. Access to larger bodies of content
  47. 47. Access to more advanced search technologies
  48. 48. Freedom to personalize appearance
  49. 49. Freedom to change or update software more frequently, rather than being tied to the development cycle of an ILS vendor</li></li></ul><li>Features of Social Catalogues<br /><ul><li>Single sign on
  50. 50. Federated search interface
  51. 51. Expanded scope
  52. 52. Discovery and display of all types of content in the collection and beyond
  53. 53. Allows for easier customization and additional software options and enhancements
  54. 54. Ranked results
  55. 55. User intuitive interfaces
  56. 56. Did you mean? Feature
  57. 57. No dead ends
  58. 58. Search suggestions</li></li></ul><li>Features cont...<br /><ul><li>More cover art images, tables of contents and summaries
  59. 59. More reviews
  60. 60. RSS feed/Twitter
  61. 61. New items in the collections
  62. 62. New reading lists
  63. 63. Mobile interface/Integration with hand-held devices
  64. 64. User generated contributions
  65. 65. Writing reviews
  66. 66. Rating items
  67. 67. Creating booklists
  68. 68. Tagging
  69. 69. Adding reading suggestions</li></li></ul><li>Features of Social Catalogues cont...<br />Faceted navigation<br />Narrowing down search results<br />Clustering software<br />Example: Vivisimo<br />Recommendations<br />Related materials<br />Reading suggestions<br />
  70. 70. How do Social Catalogues Work?<br />Overlays the existing catalogue<br />Pulls content out of the different components of the ILS including bibliographic records and circulation information<br />Requires accurate and uniform records and access points<br />Will find your “bare-bones” records and expose them<br />Imports content from other sources<br />LibraryThing Tags<br />Full-text<br />
  71. 71. EXAMPLES OF SOCIAL CATALOGUES:DISCOVERY TOOLS<br />Open Source<br />Evergreen <br />Georgia Library<br /><br />Salt Spring Island Public Library <br /><br />*Natural Resources Canada (13 libraries)<br />Polaris<br />Brampton Library<br /><br />Koha<br />Nelsonville Public Library<br /><br />
  72. 72. Examples of Social Catalogues/Discovery Tools<br />Vendor - Discovery Tools<br />Bibliocommons<br />Oakville Public Library<br /><br />Worldcat <br />University of Washington<br /><br />AquaBrowser <br />Queens Borough Public Library<br /><br />*Halifax Public Libraries (coming soon!)<br />Endecca <br />North Carolina State University Libraries<br /><br />McMaster University Library<br /><br />Encore <br />Scottsdale Public Library System<br /><br />
  73. 73. THE FACE OF A SOCIAL CATALOGUE<br />AquaBrowser – Main Page<br />
  74. 74. AquaBrowser – Short bib display<br />
  75. 75. Encore – Record display<br />
  76. 76. Encore – Record display<br />
  77. 77. Purchasing a Discovery Tool<br />Look at what your competitors are doing. Check out other libraries, play with Amazon, LibraryThing, Facebook and other social catalogues, networks and software. What are they doing? Has it been successful? Why?<br />Research. Make it broad. What are people saying about social catalogues? Are there surveys to look at? Stories of successes and failures? What about lessons learned on blog posts of first-hand experiences?<br />
  78. 78. Purchasing a Discovery Tool<br />Consider the following:<br />Proprietary vs. Open Source<br />System requirements<br />Users<br />Budget, staff resources and time-line<br />Call vendors and libraries to ask them about their product.<br />Ask for sample RFPs (Requests for proposals)<br />Ask about special customized features<br />Address concerns<br />
  79. 79. “Using What You’ve Got”:Implementing Social Features into Your Existing Catalogue <br /><ul><li>Enriched content from vendors
  80. 80. Cover Art
  81. 81. Search Inside Features
  82. 82. Additional tags, reviews, recommendations
  83. 83. Syndetic Solutions
  84. 84. Amazon
  85. 85. LibraryThing for Libraries</li></li></ul><li>Implementing Social Features into Your Existing Catalogue<br /><ul><li>Adding enriched content on your own
  86. 86. Summaries
  87. 87. Tables of contents
  88. 88. Additional general notes (500s field)
  89. 89. Reviews
  90. 90. RSS Feeds
  91. 91. Recommended titles
  92. 92. Embedded live reference chat in the catalogue
  93. 93. Edmonton Public Library
  94. 94. David Lee King’s post: Fun with Meebo Widget and the Library Catalogue</li></li></ul><li>Working With Your Existing Catalogue<br />Partnering with teams within the library<br />Collection Access and Readers’ Services<br />Halifax Public Libraries<br />Personalized summaries created by the RST that address appeals and read-a-likes<br />Embedded reading lists<br />Reading suggestions found within bibliographic records<br />Local genre headings/access points<br />Coming soon – AquaBrowser!<br />
  95. 95. Halifax Public Libraries:<br />Collection Access and Readers Services Team working together <br />
  96. 96. Halifax Public Libraries:<br />Collection Access and Readers Services Team working together <br />
  97. 97. Working With Your Existing Catalogue<br /><ul><li>Edmonton Public Library
  98. 98. Live Reference Chat in catalogue
  99. 99. RSS Feeds
  100. 100.
  101. 101.
  102. 102. Book reviews by EPL customers
  103. 103. Add to my list (add to your account)
  104. 104. Recommend this title (send titles/reading suggestions to via email to friends)</li></li></ul><li>Edmonton Public Library:<br />RSS Feed for New Items in the Catalogue<br />
  105. 105. Edmonton Public Library:<br />Ask Us located in the Catalogue<br />
  106. 106. Edmonton Public Library:<br />Write a Book Review<br />
  107. 107. Edmonton Public Library cont...<br /><ul><li>Catalogue-Lite</li></ul>What others are reading<br />Personalized book lists – “You tell us who, what and why you like to read your favourites and we will come up with a list of other titles and others for you to try” – EPL website<br />Coming soon –BiblioCommons!<br />
  108. 108. Conclusion - Social Catalogues<br />Increases collaboration among cataloguing and other library services<br />Allows libraries to enter the “playing field” with all of the other web-based social catalogues and software available<br />Assists in Collection Development and catering our services to our users<br />The library catalogue becomes the user’s catalogue and personal information space<br />
  109. 109. Conclusion<br />We can implement social features without social catalogues<br />Promote user interaction and online social communities<br />Social catalogues are in our future – “The future is so bright, we’ll have to wear shades” – Karen Calhoun<br />