RA in the Catalogue


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RA in the Catalogue

  1. 1. RA in the Catalogue Laurel Tarulli Collection Access Librarian Halifax Public Libraries [email_address] http://laureltarulli.wordpress.com
  2. 2. Ask yourself these questions… <ul><li>Am I comfortable discussing my reading habits/preferences? Who am I comfortable discussing them with? </li></ul><ul><li>Do I use a computer/smartphone on a daily basis? Weekly? </li></ul><ul><li>What about physical visits to the library? Daily? Weekly? </li></ul><ul><li>Where do I go for book ideas and recommendations? </li></ul>
  3. 3. Theory behind RA in the Catalogue <ul><li>For Patrons </li></ul><ul><ul><li>Reading ideas and suggestions are wherever you are (on a bus, on vacation, at home) </li></ul></ul><ul><ul><li>You can interact, suggest reading ideas or receive reading ideas without having to physically visit the library </li></ul></ul><ul><ul><li>Comfort level/Trust </li></ul></ul><ul><ul><ul><li>Shyness and fear of judgment removed </li></ul></ul></ul><ul><ul><ul><li>Trust of library, staff and expertise remains </li></ul></ul></ul>
  4. 4. Theory behind RA in the Catalogue <ul><li>Readers’ Advisors </li></ul><ul><ul><li>Reach readers remotely by bringing RA services out of the branches and into the community </li></ul></ul><ul><ul><li>Fosters a community of readers and reading conversations </li></ul></ul><ul><ul><li>Strengthens Collection Development practices </li></ul></ul><ul><ul><li>Strengthens collaborative opportunities and new projects for promoting RA services </li></ul></ul>
  5. 5. The “Traditional” Catalogue <ul><li>Biases and divides </li></ul><ul><ul><li>Catalogue is too hard to use </li></ul></ul><ul><ul><li>Catalogue isn’t user friendly </li></ul></ul><ul><ul><li>Catalogue doesn’t have what I’m looking for </li></ul></ul><ul><ul><li>Catalogue is just an inventory of books, not a tool for finding reading suggestions </li></ul></ul>
  6. 6. 6 Faulty Assumptions of Traditional RA <ul><li>Readers will initiate an RA interview or want to participate in one </li></ul><ul><li>RAs will be able to answer RA questions successfully, even if it isn’t their area of expertise </li></ul><ul><li>Short or long, the RA interview will provide enough information to make successful reading suggestions </li></ul>
  7. 7. 6 Faulty Assumptions cont… <ul><li>Despite time limitations, staffing shortages or inexperience, a quality RA interview is possible </li></ul><ul><li>Existing RA tools are easy to use in a face-to-face RA interview </li></ul><ul><li>Face-to-face RA encounters are well documented so that follow-up can occur </li></ul><ul><ul><ul><ul><ul><li>Hollands, Neil. Improving the model for interactive readers’ advisory service. Reference & User Services Quarterly. March 22, 2006. </li></ul></ul></ul></ul></ul>
  8. 8. New Challenges of RA Work <ul><li>Patrons who don’t want to share their reading experience in person </li></ul><ul><ul><li>Embarrassment </li></ul></ul><ul><ul><li>View staff as negative authority figures </li></ul></ul><ul><ul><li>Feeling of disenfranchisement </li></ul></ul><ul><ul><li>Feeling of being “outside” of the process (a need to share their experience with peers) </li></ul></ul><ul><li>Patrons who are homebound and/or remote users </li></ul><ul><li>The changing nature of a “personal” service and the public’s view of access to all services electronically </li></ul>
  9. 9. New Expectations of RA Services <ul><li>Physical library </li></ul><ul><li>Expectations of remote access to services </li></ul><ul><ul><li>Variety of access points to services – “Gateways” </li></ul></ul><ul><ul><ul><li>Mobile devices, Friends, Chat, Social networking sites </li></ul></ul></ul><ul><ul><li>Relative autonomy to do it themselves </li></ul></ul><ul><ul><li>Simple, immediate access </li></ul></ul><ul><ul><li>Anytime, anywhere </li></ul></ul><ul><ul><li>Same level of service </li></ul></ul><ul><ul><li>Sharing with friends </li></ul></ul>
  10. 10. Our “New” Catalogues <ul><li>Interactive Patron and Staff Driven Discovery Spaces </li></ul><ul><li>Intuitive Interfaces </li></ul><ul><li>Variety of ways to </li></ul><ul><li>share information </li></ul><ul><li>User-generation Information </li></ul><ul><ul><li>Reviews, Tags, Lists, Ratings </li></ul></ul>
  11. 11. Benefits of RA in the Catalogue <ul><li>An extension of the experience readers have in the physical branch </li></ul><ul><li>Provides community’s perspective on appeal elements to bestselling books and authors. </li></ul><ul><li>The data we can collect is similar to listening to readers’ conversations in parks, on the bus or in the hair salon </li></ul><ul><li>Allows us to identify books that are popular within the community and provides a glimpse into our readers’ use of descriptions and their relations between books. We can use to enhance RA services in our libraries </li></ul>
  12. 12. RAs + Cataloguers = Great RA service! <ul><li>Embedding reading lists and recommended titles in the catalogue </li></ul><ul><li>RSS feeds </li></ul><ul><li>Personalized, annotated summaries within the bibliographic record created by Readers’ Services team that addresses appeals and read-a-likes </li></ul><ul><li>Local genres, subject headings and appeals terminology as access points </li></ul><ul><li>Linking, linking, linking </li></ul><ul><li>Live RA chat </li></ul>
  13. 13. Example of linkable RA lists in the library catalogue Facets draw from content within bibliographic records. RA reading lists or appeal terminology can be included in searchable facets .
  14. 14. Sharing and contributing
  15. 15. Seamless integration with library website Streaming book covers Featured lists
  16. 16. RA in the catalogue NoveList Select Every time you click a title--you can get more content and more suggestions. Salt Lake County Library Services http://www.slcolibrary.org/
  17. 18. Thank you! <ul><li>Laurel Tarulli </li></ul><ul><li>Collection Access Librarian </li></ul><ul><li>Halifax Public Libraries </li></ul><ul><li>[email_address] </li></ul><ul><li>(902)490-2704 </li></ul><ul><li>The Cataloguing Librarian Blog </li></ul><ul><li>http://laureltarulli.wordpress.com </li></ul>