Breaking Silos--ER&L 2014


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Electronic resource collection development in the academic library presents new challenges—ones which traditional organizational models are ill-equipped to address. This session will discuss ways to break outmoded public services and technical services silos by creating or adapting staffing, structure, and support to reach your collection development goals.

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Breaking Silos--ER&L 2014

  1. 1. E R & L 2 0 1 4 L a u r e l S a m m o n d s C r a w f o r d , M L I S C o l l e c t i o n D e v e l o p m e n t L i a i s o n L i b r a r i a n U n i v e r s i t y o f N o r t h T e x a s L i b r a r i e s Breaking Silos: Interdepartmental Collaboration for Better Electronic Collection Development Crawford.Breaking Silos.ER&L 2014
  2. 2. Agenda  Context  Challenges to Electronic Collection Development  Environmental Change  Silos in the Library  Culture Shock  Reach Your Electronic Collection Development Goals  Structure  Staffing  Support  Themes and Conclusions Crawford.Breaking Silos.ER&L 2014
  3. 3. Context Crawford.Breaking Silos.ER&L 2014
  4. 4. Context Low 26.48% High 94.48% Average 62.24% (ARL Statistics, p.56) Percent of materials budget spent on electronic resources at ARL Libraries 2009-2010 Crawford.Breaking Silos.ER&L 2014
  5. 5. Challenges to Electronic Collection Development Crawford.Breaking Silos.ER&L 2014 • Environmental Change • Silos in the Library • Culture Shock
  6. 6. Environmental Change Academic librarians…continued to navigate a ‘new normal,’ characterized by stagnating budgets, unsustainable costs, increased student enrollments, and reduced staff. (State of America’s Libraries Report 2012) Crawford.Breaking Silos.ER&L 2014
  7. 7. Evaluation Criteria Crawford.Breaking Silos.ER&L 2014 (Adapted from Johnson, p.112-114)
  8. 8. Complexity of E-book Acquisition Business Models • Subscription • Perpetual ownership (cost up front or paid out over a few years) • Pay-per-view or Short-Term Loan Acquisition Methods • Approval plan • Firm order • Patron-driven selection • Standing order Acquisitions Routes • Publisher direct • Aggregator (EBL, ebrary) • Monograph vendor (YBP) (Adapted from Polanka, p. 98-106) Crawford.Breaking Silos.ER&L 2014
  9. 9. Purpose of Collections Crawford.Breaking Silos.ER&L 2014 Demand Quality
  10. 10. Silos in the Library Crawford.Breaking Silos.ER&L 2014 Us Them
  11. 11. Culture Shock In a 2009 survey on collegiality, of college librarians reported that collegiality was a problem at their library. (Freedman, p.377) Crawford.Breaking Silos.ER&L 2014 The librarians reported: •Infighting •Personality issues •Not getting along •Not speaking to one another •Low morale
  12. 12. Reach Your Electronic Collection Development Goals Crawford.Breaking Silos.ER&L 2014 •Structure •Staffing •Support
  13. 13. Structure The blurring of traditional boundaries has become a hallmark of our age. (Horava, p. 146) Crawford.Breaking Silos.ER&L 2014
  14. 14. Collegiality Collegiality Bureaucracy • Consensus-making • Open discussions • Personal and social relationships • Job rank less prominent • Results are not pre-ordained • Order and control are valued • Hierarchical • Deference to authority • Adherence to rules and regulations Crawford.Breaking Silos.ER&L 2014 (Adapted from Freedman, p.379)
  15. 15. Preconditions for Collegiality Crawford.Breaking Silos.ER&L 2014 Transparency Time Trust
  16. 16. Staffing If collection management is to be more than a sad relic of the past or a reactive function with a declining future, some leadership and broad oversight is required. (Horava, p. 146) Crawford.Breaking Silos.ER&L 2014
  17. 17. Soft Skills Crawford.Breaking Silos.ER&L 2014  Understands the scholarly communications and technological landscape  Passion for exploring new knowledge formats and new approaches to learning  Capacity to cultivate trusted relationships  Ability to thrive in the messy and the ambiguous  Systems thinking; analytical and problem-solving skills  Political savvy, conflict fluency, and civility  Strong leadership (adapted from Horava p.151 and Jaguszewski and Williams p. 14-15)
  18. 18. Support Consider what a collection does rather than what a collection is. (Horava, p. 150 [emphasis added]) Crawford.Breaking Silos.ER&L 2014
  19. 19. Support Crawford.Breaking Silos.ER&L 2014
  20. 20. Themes and Conclusions Crawford.Breaking Silos.ER&L 2014  Transparency builds trust  Early planning is key  Collections are a means, not an end  Difficulty coordinating CD activities, but…  Public and technical services are both necessary for good CD  Frequent and thorough usage analysis  Organizational structure must lose rigidity  Fundamental change is here to stay
  21. 21. Contact Information Crawford.Breaking Silos.ER&L 2014 Laurel Sammonds Crawford, MLIS Collection Development Liaison Librarian University of North Texas Libraries (940) 565 – 3956 •References and further reading: •Slides are available at