Student Induction in NOW

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This presentation was given to give an overview of the provision provided to support students with the transition to a new VLE.

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Student Induction in NOW

  1. 1. Joining up student e-Learning support: An induction case study
  2. 2. Contents <ul><li>Importance of Student Induction to VLE </li></ul><ul><li>Past Student Inductions to VLP </li></ul><ul><li>Roles and Responsibilities for Student Induction </li></ul><ul><li>First Years / New Starters </li></ul><ul><li>Generic Induction </li></ul><ul><ul><li>EDU </li></ul></ul><ul><ul><li>Others </li></ul></ul><ul><li>School Based Induction </li></ul><ul><li>NOW Student Support </li></ul><ul><li>Sustainability </li></ul><ul><li>Developing Relationships </li></ul>
  3. 3. Importance of Student Induction <ul><li>Students need to understand why they are being asked to use a particular learning environment and how it can benefit their learning </li></ul><ul><li>This is important in 08/09 as most students will be moving from the VLP system to a system which is more complex </li></ul><ul><li>For 08/09 ensure appropriate support structures are in place to assist all students with this change </li></ul><ul><ul><li>Online support </li></ul></ul><ul><ul><li>Liaison Librarians </li></ul></ul><ul><ul><li>Customer Services </li></ul></ul><ul><ul><li>School based support </li></ul></ul><ul><li>Ensure sustainability of student induction plans </li></ul>
  4. 4. Past Inductions to VLP <ul><li>Typically focused on first year inductions </li></ul><ul><li>Education and Training Team offered student inductions on a per request basis </li></ul><ul><li>07/08 Liaison Librarians helped the team by running induction sessions </li></ul><ul><li>Inductions to new starters only (first years/M-Level) </li></ul><ul><li>Induction took two different forms </li></ul><ul><ul><li>Hands on training sessions </li></ul></ul><ul><ul><li>Demos to large groups </li></ul></ul>
  5. 5. Roles and Responsibilities <ul><li>Discussions with Sandra Price and Education and Training Team </li></ul><ul><li>Student Induction split into several areas: </li></ul><ul><ul><li>First Year / New starters - to include new postgraduate (Liaison Librarians) </li></ul></ul><ul><ul><li>Generic Induction – returners, distance learners, all students (EDU) </li></ul></ul><ul><ul><li>School Based Induction (Schools/LTC’s) </li></ul></ul><ul><li>NOW Student Support </li></ul><ul><ul><li>Customer Services </li></ul></ul>
  6. 6. First Years / New Starters <ul><li>Liaison Librarians will arrange NOW Induction sessions as part of library induction </li></ul><ul><li>LLR Events for students will include NOW induction sessions. These will be bookable online and presented by the Liaison Librarians </li></ul><ul><li>Training has been delivered to the Liaison Librarians on NOW </li></ul><ul><ul><li>Orientation </li></ul></ul><ul><ul><li>Basic Tutor </li></ul></ul><ul><ul><li>Blog </li></ul></ul><ul><ul><li>Assessment (select group) </li></ul></ul><ul><li>Training planned </li></ul><ul><ul><li>Student Induction Training </li></ul></ul>
  7. 7. Generic Induction – Created by EDU <ul><li>Online induction course (available all year round) </li></ul><ul><ul><li>Preparing to be an online student / learning online </li></ul></ul><ul><ul><li>Experience of using common tools </li></ul></ul><ul><ul><li>Printable guides and resources </li></ul></ul><ul><ul><li>Videos and Interactive simulations </li></ul></ul><ul><li>Treasure Hunt competition at beginning of year within induction module (Apple iPod touch’s as inducement) </li></ul><ul><li>Promotion to raise awareness of NOW Induction </li></ul><ul><ul><li>Working with Linda Smith and Lynda O’hare </li></ul></ul><ul><ul><li>Microsite </li></ul></ul>
  8. 8. Generic Induction – Others <ul><li>LLR </li></ul><ul><ul><li>Liaison Librarians LLR Events for students will include NOW induction sessions </li></ul></ul><ul><li>Student Union (STRIDE) </li></ul><ul><ul><li>Offering induction sessions to NOW </li></ul></ul><ul><ul><li>Education and training team to deliver training to STRIDE team according to needs </li></ul></ul>School based Induction <ul><li>Learning and Teaching Coordinator Network </li></ul><ul><ul><li>Dissemination of student induction resources available at university level </li></ul></ul><ul><ul><li>Best practice for student inductions </li></ul></ul><ul><ul><li>Suggestions of strategies the school could use </li></ul></ul><ul><li>Possible strategies </li></ul><ul><ul><li>School specific demo course </li></ul></ul><ul><ul><li>School based drop-in sessions (some support may be available via LTTs/LTAs) </li></ul></ul><ul><ul><li>Student helpers – EDU can offer training for these helpers </li></ul></ul><ul><ul><li>Local IT/Technician support - EDU can offer training </li></ul></ul>
  9. 9. NOW Student Support – Customer Services <ul><li>Support provided by Customer Services will complement the information given through student induction </li></ul><ul><li>Training designed to enable Customer Services to provide a high standard of support to students using NOW </li></ul><ul><li>Opportunity to enhance relationship between Customer Services and Education and Training team </li></ul>
  10. 10. Sustainability <ul><li>Ensure we meet the needs of our partners within and external to LLR </li></ul><ul><li>Ensure partners are updated on changes to the system that effect the service they provide </li></ul><ul><li>Ensure partners are well supported to deliver induction sessions to students </li></ul><ul><li>Ensure resources used by partners are kept accurate and up to date </li></ul><ul><li>Advise and support best practice activities for student induction at school level </li></ul><ul><li>Ensure that student induction support is reviewed on a regular basis to ensure quality of service </li></ul>
  11. 11. Developing Relationships <ul><li>LLR </li></ul><ul><ul><li>Liaison Librarians </li></ul></ul><ul><ul><li>Customer Services </li></ul></ul><ul><ul><li>Marketing with Linda Smith </li></ul></ul><ul><li>LTC’s / Schools </li></ul><ul><ul><li>VLE Coordinators </li></ul></ul><ul><ul><li>Student Helpers </li></ul></ul><ul><ul><li>Technician Support </li></ul></ul><ul><li>STRIDE </li></ul><ul><ul><li>Training Manager </li></ul></ul><ul><ul><li>Student Trainers </li></ul></ul>

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