Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Customer support: humans or bots?

564 views

Published on

In this presentation, Janis will show us how to gain value of chat bots in service desk and save man-hours on repetitive tasks. We will also discuss lessons learned from the complexities involved in replicating human-to-human experience.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Customer support: humans or bots?

  1. 1. Hi! How can I help you? How do I set up exchange account on iOS?
  2. 2. Yes, sure! Here is what we found: “Setup Microsoft Exchange on mobile devices”
  3. 3. Show me the steps Go to <settings> Ok, continue
  4. 4. Ok Add exchange account Add username and password

×