This is my current work and thinking on how to do Scrum within heavily regulated industries like healthcare, government, and finance. For more information join my community at http://scrumandcompliance.com/
Former solution was from a proven vendor in the industry and we knew it had audit proof controls, but by the time CollabNet came in, we realized that (former solution) was much less cost effective. CollabNet was three times more cost-effective. We did an actual ROI study with Forrester, and over a three-year period, CollabNet was one third the cost, including the rollout of all these applications and maintenance costs. CollabNet was a much less complicated solution, was much more graceful to meet our needs, easier to administer, and easier for developers to train up and to use. The solution also included collaboration capabilities. The solution was more flexible. Instead of a one-size-fits-all solution, we could, for more risk-averse platforms, have a thicker process with more controls; and for platforms that needed to be more agile, we could have a more agile process.