Library Services for Mobile Devices: The NIE Library Experience Jacky Wong NIE Library and Information Services Centre (LIBRIS) Librarians for Tomorrow Seminar 2012 Tuesday, 25th Sep 2012 Biopolis Auditorium
“Global mobile data trafficgrew 2.3 fold in 2011”“Projected to grow by 18-foldbetween 2011 and 2016” –Cisco Systems Inc“Singapore mobilepenetration rate – 145%”“72% are smartphones, 3rd Presentation Datehighest smartphonepenetration rate in the world”– IDA Singapore
StrategiesBookmyne:No customizations=No new mobile services October 2011 – Mobile Services Task Force formed to review Library Mobile strategy
Features Web Application Native Application• Reaches different mobile • More responsive devices easily• Content can be retrieved • Excellent user interface from search engine results• Content can be easily • Take advantage of features in updated mobile devices, e.g. camera• Enhancements can be • More expensive – needs more deployed immediately effort to develop, maintain, update & enhance • Requires more skillsets • Need to develop multiple versions for different platforms
Features Web Application Native ApplicationUnable to interface Able to interface withwith BookMyne and BookMyne and otherother native native applicationsapplications
StrategiesHybrid Approach Adopted:•First Page is Native Application•Subsequent Pages are part of web applicationsAdvantages:•Best of both worlds – Native & Web•Ability to link to BookMyne, NIE Mobile
Strategies Outsource Application Development Faster time to market Address issue of lack of internal skill sets Proper knowledge transfer Retain source codes
Strategies Technical Considerations Retrieve data from Library Portal via RSS Avoid maintaining contents from multiple platform
• Engage student to develop Android version of LibGO!• Development completed in a mere 6 weeks!• June 2012 - Launched Android version of LibGO!
Outcome•Greater convenience for users•Increased usage of Library services & resources•Higher visibility of NIEObjectives achieved without adding too much administrative pressure on staff workload
ConclusionWhat’s Next for LibGO!Analyze usage patternsthrough statisticsConduct focus group surveyto gather user feedbacks Monitor developments andtrends in the use of mobiledevicesGather ideas to enhanceLibGO!