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Nola Ellen Training Advocacy Skills

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Advocacy skills for volunteers at LASSN February 2016

Published in: Government & Nonprofit
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Nola Ellen Training Advocacy Skills

  1. 1. Advocacy Skills February 2016 Copyright © 2016 Nola Ellen Training and Consultancy
  2. 2. Copyright © 2016 Nola Ellen Training and Consultancy
  3. 3. Copyright © 2016 Nola Ellen Training and Consultancy Learning Objectives: To explore: •What is advocacy? •Why and when may our client group need advocacy support? •What values and skills underpin effective advocacy? •How and when can I use this approach as part of my volunteer role with LASSN? •Where can my befriendee and I go for further information and support?
  4. 4. Copyright © 2016 Nola Ellen Training and Consultancy Group Agreement • Participate and share ideas. • Confidentiality of information shared & limits of confidentiality. • Mobile phones on silent. • Listening carefully to others and respecting difference of opinion and values. • Respectful challenging of views or behaviours (not the person) which may be hurtful or prejudiced. • Supporting each other to start and end the training on time. • Use of the parking lot for unanswered questions and areas for further discussion.
  5. 5. Copyright © 2016 Nola Ellen Training and Consultancy  Ebor Court Building  Timings Session 1 10:00-11:45 (what & why) Break 11:45-12:00 Session 2 12:00-13:30 (when & how) Lunch 13:30-14:15 (Provided) Session 3 14:15-16:00 (how) Finish 16:00  Training materials – are available
  6. 6. Copyright © 2016 Nola Ellen Training and Consultancy Ice breaker
  7. 7. Copyright © 2016 Nola Ellen Training and Consultancy Thought shower... A) What is advocacy? B) Why and when may asylum seekers and refugees need advocacy support?
  8. 8. Copyright © 2016 Nola Ellen Training and Consultancy Advocacy is about:  Ensuring people have the information they need to make the right choices for them.  Supporting people to find their voice, speak up and be heard.  Helping people to secure their rights, the services and support they need.  Enabling people to play a full part in their communities.
  9. 9. Copyright © 2016 Nola Ellen Training and Consultancy An advocate: Listens, helps people to find their voice, asks questions, goes along to meetings, helps people understand information and know their rights, may help with making telephone calls or writing letters. An advocate shouldn’t tell others what to do, talk against people’s wishes or keep information from the person they are advocating for.
  10. 10. Copyright © 2016 Nola Ellen Training and Consultancy ACTIVITY Models of Advocacy
  11. 11. Copyright © 2016 Nola Ellen Training and Consultancy Video from Advonet Leeds What is advocacy?
  12. 12. Copyright © 2016 Nola Ellen Training and Consultancy Is there a need for advocacy support amongst our client group?
  13. 13. Copyright © 2016 Nola Ellen Training and Consultancy Literacy levels Dispersal PovertyInstability Trauma Complex processes Change Mental health difficulties Physical health needs Feeling a lack of safety / security Discrimination Racism Restricted choices Isolation Language barriers Cultural differences Fear of detention / forced removal Difficulty obtaining a school place Difficulties accessing legal representation Inflexible reporting requirements Destitution Loss, separation and bereavement Uncertainty about the future Anxiety Depression Lack of interpreters Fear Poor housing Lack of awareness of rights and services Mistrusting of authority Low self confidence
  14. 14. Helping someone to communicate using a method which is helpful for them and enables them to fully express themselves. Copyright © 2016 Nola Ellen Training and Consultancy During meetings When someone wants to make a compliant Accessing help / support services / resources Helping someone access education, training, work Helping someone access leisure activities
  15. 15. Copyright © 2016 Nola Ellen Training and Consultancy ACTIVITY What values and skills underpin effective advocacy?
  16. 16. Copyright © 2016 Nola Ellen Training and Consultancy
  17. 17. Copyright © 2016 Nola Ellen Training and Consultancy
  18. 18. Copyright © 2016 Nola Ellen Training and Consultancy Can anyone share an example of a time you have advocated as part of your role with LASSN? What steps did you take? What values and skills did you use? What was the outcome? Would you do anything different next time?
  19. 19. Copyright © 2016 Nola Ellen Training and Consultancy  Listen to, understand and promote the wishes and feelings of your befriendee. Try to find out exactly how they feel about a situation.  Be Empowering, for example ask your befriendee what they would like to happen next, encourage them to do things for themselves with your support. Build their confidence and avoid over dependency.  Take time to gather all the necessary information before talking through various options, be aware of the possible consequences of different options available.
  20. 20. Copyright © 2016 Nola Ellen Training and Consultancy Inform befriendee of their rights and inform them of any legal issues so that they can make an informed choice.  Be aware of your own personal values and the limits of your role.  Be sensitive to the power dynamics.  Be mindful of safeguarding and the limits of confidentiality.  Use the support that is available to you.
  21. 21. Copyright © 2016 Nola Ellen Training and Consultancy Roles and Boundaries Exercise What would you do and who should you involve for additional support?
  22. 22. Copyright © 2016 Nola Ellen Training and Consultancy Where can I go for further information and support? Contact us at LASSN: Tel: 0113 373 1759 Befriending Manager: Nola 07845 298039 English at Home Manager: Catherine 07927 808375 Grace Hosting Manager: Jo 07927 808372 LASSN Director: Jon 07845 298047
  23. 23. Copyright © 2016 Nola Ellen Training and Consultancy Where can I go for further information and support? A very useful directory of services in Leeds for refugees and asylum seekers can be found at: www.lassn.org.uk/onlinedirectory/ You can post Q&A’s and review other peoples Q&A’s at the LASSN website under resources – LASSN Q&A Board.
  24. 24. Copyright © 2016 Nola Ellen Training and Consultancy Where can I go for further information and support? Upcoming LASSN Volunteer Training - Asylum and refugee support in Leeds: who does what If you ever feel like the person you know needs more support, but you’re not sure who else can help. Wednesday March 16th 17:30 – 19:00
  25. 25. Copyright © 2016 Nola Ellen Training and Consultancy Just Drop-in or Ring 0113 235 1877 Monday: Appointments Only Tuesday: Drop-in: 10.00 – 12.00 Wednesday: Drop-in: 10.00 – 12.00 Appointments: 12.00 – 3.00 Advonet 267 Roundhay Road, Leeds LS8 4HS
  26. 26. Copyright © 2016 Nola Ellen Training and Consultancy Today we have explored: •What is advocacy? •Why and when may our client group need advocacy support? •What values and skills underpin effective advocacy? •How and when can I use this approach as part of my volunteer role with LASSN? •Where can my befriendee and I go for further information and support?
  27. 27. Copyright © 2016 Nola Ellen Training and Consultancy
  28. 28. Copyright © 2016 Nola Ellen Training and Consultancy Please complete an evaluation form Thank you

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