The Future in Dentistry is Digital and a Paperless Records Dental Office

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The fact is that it is possible to create a completely paperless dental record management system. And going paperless can save you tens of thousands of dollars. A paperless dental office can streamline a practice saving time, money and creating an easier way to communicate with your patients. The Going Paperless Guide provides a step by step help in setting up a paperless office, including the eight essentials that need to be in place before you get started, four ways to digitize stuff and front deskless workflow.
The Future is Coming and it will be Amazing!

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The Future in Dentistry is Digital and a Paperless Records Dental Office

  1. 1. Technology in Dentistry Creating Paperless Records With Dr. Larry Emmott Emmott on Technology
  2. 2. Dr. Lawrence F. Emmott 1912 E. Medlock Dr. Phoenix, AZ 85016 (602) 791-7071 e-mail LarryEmmott@drlarryemmott.com www.drlarryemmott.com Emmott on Technology
  3. 3. www.drlarryemmott.com e-Handout Tech Guides Blog Emmott on Technology
  4. 4. Power Practice Creating Paperless Records
  5. 5. Going Paperless  EOT Guide Available on the Web Page Emmott on Technology
  6. 6. The Digital Patient Record  Electronic Schedule  Paperless Charts  Front Desklessness Emmott on Technology
  7. 7. Practice Management Software Emmott on Technology
  8. 8. Electronic Scheduling Emmott on Technology
  9. 9. Electronic Scheduling  Eliminate the Bottleneck  Data Mining Emmott on Technology
  10. 10. Paperless Charts  Does your desk look like this? Emmott on Technology
  11. 11. Or this? Emmott on Technology
  12. 12. Paperless Charts  Is it Possible?  If Someone Has Done it…  It is Probably Possible Omer Reed Emmott on Technology
  13. 13. Paperless Charts  Real Life in the Dental Office  What is in the Chart?  Process  Forms & Signatures  Legal Issues  Internet Emmott on Technology
  14. 14. Real Life in the Dental Office  Follow the Crown Emmott on Technology
  15. 15. Follow the Crown  Diagnosis  Schedule  Review HH  Appointment Card  Ck X-Ray  Estimate  Charting  Pre Determination  Treatment Plan  Copy the X-Ray  Schedule Note  Financial Arrangement  Consent Form Emmott on Technology
  16. 16. Follow the Crown  Daily Schedule  Ledger  Review HH  Day Sheet  Treatment Plan  Invoice  Ck X-Ray  Insurance Form  Chart Notes  Resubmit (lost?)  Tooth Chart  Billing  Lab Slip  Payment Emmott on Technology
  17. 17. What’s in the Chart?  Patient Information  Specialist Referrals  Financial Information  HIPPA Forms  Insurance Information  Re-Call Information  Perio Probings  Insurance EOBs  Prescriptions  Specialist Reports  Photographs  Payment History  Correspondence  Pocket Lint Emmott on Technology
  18. 18. The “Orphaned” X-Ray Emmott on Technology
  19. 19. Follow the Crown  Diagnosis to Payment  20 to 30 Entries  Paperwork Burden  Errors  Human System Emmott on Technology
  20. 20. Using Technology  Things computers do well  Single Entry  Data Relations Emmott on Technology
  21. 21. Emmott on Technology
  22. 22. Paperless Charts  Real Life in the Dental Office  What is in the Chart?  Process  Forms & Signatures  Legal Issues  Internet Emmott on Technology
  23. 23. Process  Createthe System  Stop Making Paper Emmott on Technology
  24. 24. Create the System  Digitize  Enter  Capture  Scan  Import Emmott on Technology
  25. 25. Create the System  Personal  Patient Information  Financial  Forms  Treatment  HealthHistory  Consent  Diagnostic  HIPPA Emmott on Technology
  26. 26. Financial  Financial Arrangements  Ledger  Insurance Claims  EOBs Emmott on Technology
  27. 27. Treatment  Tooth Chart  Treatment Plans  Treatment History  Prescriptions  Lab slips  Correspondence  Specialist Referrals  Specialist Reports Emmott on Technology
  28. 28. Diagnostic  Perio Probings  X-Rays  Photographs Emmott on Technology
  29. 29. Process  Create the System  Stop Making Paper  Scan Incoming  Pull Charts for 6-12 Months Emmott on Technology
  30. 30. Do NOT Scan all the old paper! Emmott on Technology
  31. 31. Paperless Charts  Real Life in the Dental Office  What is in the Chart?  Process  Forms & Signatures  Legal Issues  Internet Emmott on Technology
  32. 32. Forms 3 levels 1. Paper then Scan 2. Direct Digital 3. Linked  Interactive Emmott on Technology
  33. 33. Paperless Forms  Direct  Enter with computer  Signature Emmott on Technology
  34. 34. Digital Signatures Emmott on Technology
  35. 35. Paperless Forms  Tablet PC  Kiosk  Secure  Wireless  Connected to Chart  Signature Emmott on Technology
  36. 36. Paperless Forms  Online  Website  Download  Linked  Patient Commitment Emmott on Technology
  37. 37. Paperless Forms  Dent Forms  Dentrix G  In office or  Online Emmott on Technology
  38. 38. Interactive Forms  Smart  Help Emmott on Technology
  39. 39. Paperless Charts  Real Life in the Dental Office  What is in the Chart?  Process  Forms & Signatures  Legal Issues  Internet Emmott on Technology
  40. 40. Referral  Form  Diagnostics  Notes  Phone? Emmott on Technology
  41. 41. Internet: Web Services  Electronic Claim  ElectronicAttachments  Track Insurance Claim  Insurance Eligibility  Financing Approval  Credit Card Processing Emmott on Technology
  42. 42. Internet  Web page  Schedule Appointment  Confirm  Make Payment  Update Medical  Pt Ed  Pt Research Emmott on Technology
  43. 43. Internet  Communication  Text Message  e-Call card  e-Statement  Patient Satisfaction Survey  Refer a Friend  Photo Share Emmott on Technology
  44. 44. Internet  Business Services  Online Back Up  Financial Analysis  Banking  Record Transfer  Marketing Emmott on Technology
  45. 45. Paperless Charts Emmott on Technology
  46. 46. Are You Ready?  Essentials of Going Paperless Emmott on Technology
  47. 47. Do you have (or use)? 1. A Complete integrated Practice Management System. 2. A computer network with a server. 3. Computers that are less than five years old. 4. Electronic Schedule. 5. Microsoft Office. 6. Digital Radiography. 7. Scanner. Emmott on Technology
  48. 48. Are You Ready?  Useful but not essential  Digital Camera?  QuickBooks?  High Speed Internet Connection? Emmott on Technology
  49. 49. Show me the Money! Emmott on Technology
  50. 50. Recapture Lost Treatment  3%  $650,000 gross  $19,500 Emmott on Technology
  51. 51. Single Entry Total 10 hours a day  15 Entries  20 Patients  300 Entries  2 min. ea  600 min. Emmott on Technology
  52. 52. Savings  10 hours / day  193 days / year  $15 / hour plus $5  $20/ hour  $38,600 / year Emmott on Technology
  53. 53. Paperless Charts  Pull Charts 20 x 2= 40 min  Look for missing Charts 20 min  Replace Charts 20 x 2= 40 min  File Stuff 20 x 2= 40 min  X-Rays  EOBs Total 3 hours a day  Misc. 40 min  Type labels  Shuffle stuff  archive Emmott on Technology
  54. 54. Savings  3 hours / day  193 days / year  $15 / hour plus $5  $20/ hour  $11,580 / year Emmott on Technology
  55. 55. Savings  Paper  $2.50 x 2500 = $6,250  Contents X- Rays, Photos  $2.00 x 2500 = $5,000  Files  $1,000 x 3 = $3,000  $14,250 Emmott on Technology
  56. 56. Savings  $19,500  $38,600  $11,580  $14,250  $83,930 Emmott on Technology
  57. 57. Digital (Paperless)Work Flow Patients Drs. Office Treatment Front Room Pharmacy Desk Dental Front Desklessness Lab Financing Specialists Supplies Insurance Emmott on Technology
  58. 58. Front Desklessness  No, It’s Not  Human System Emmott on Technology
  59. 59. What is the Front Desk?  Person  Place  Thing Emmott on Technology
  60. 60. Data Center Emmott on Technology
  61. 61. The Human System Fill out these forms. Hold Please! We are out of toner! Can I make payments on this? The lab is on hold Pull the charts for tomorrow. Confirm tomorrow’s patients. Call in a refill on the pain pills. Collection calls. I already told you I can’t come in on Tuesdays. I need to speak to the doctor. What will my insurance pay? Check with the periodontist. When are my kids due next? Can I put this on my card? When is my next appointment? Emmott on Technology
  62. 62. Judy the Juggler Emmott on Technology
  63. 63. Front Desklessness  No, It’s Not  Human System  Technology System Emmott on Technology
  64. 64. Front Desklessness  Phones  Schedule  Hygiene  Hand Off  Concierge Emmott on Technology
  65. 65. Front Desklessness  Chain Saw?  Money?  Pre-Pay  VIP Emmott on Technology
  66. 66. Real Life in the Dental Office Emmott on Technology
  67. 67. Is it Safe?  Back Up  Online  Mirrored Hard Drives  Professional IT Support  Cross Train Emmott on Technology
  68. 68. Professional IT Support  Hardware  Network  Upgrades  Repair  Maintenance Emmott on Technology
  69. 69. Ten “Stupid” Foolish Things Dentists do with Technology! 1. No training 6. Not enough 2. Lack of training training 3. No follow up 7. Little training training 8. Self training 4. Dentist doesn’t get 9. Poor training training 10. Won’t pay for 5. No training on training updates Emmott on Technology
  70. 70. Training  Master  Maven  System Failure  People Failure!  Cross Training Emmott on Technology
  71. 71. Get Help  www.drlarryemmott.com  Technology Guides  Consulting  Advanced Courses  Technology on the Rocks Emmott on Technology
  72. 72. Going Paperless  EOT Guide Available on the Web Page Emmott on Technology
  73. 73. “Technology on the Rocks” Sedona, AZ June 3-5, 2010 LarryEmmott@drlarryemmott.com www.drlarryemmott.com Emmott on Technology
  74. 74. The Future is Digital  Talk to the Computer  Virtual Patient  Interactive Patient  Real Time Claims Education  Data Base Marketing  Paperless  Internet Consultations Communications  Artificial Intelligence  Front Desklessness  CAD-CAM  Wearable Computers  Augmented Reality “The future is coming…and it will be AMAZING” Emmott on Technology
  75. 75. Dr. Larry Emmott
  76. 76. Dr. Larry Emmott 1912 E. Medlock Dr. Phoenix, AZ 85016 (602) 791-7071 www.drlarryemmott.com www.emmottontechnology.com e-mail: LarryEmmott@drlarryemmott.com Emmott on Technology

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