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[mass.customization:= ' the.retail.revolution '][diesel meets dell]

  1. 1. SAP Licensing GuideLICENSING SAP® PRODUCTS:A GUIDE FOR BUYERSUNDERSTANDING HOW TO LICENSESAP SOFTWARE
  2. 2. CONTENTPreface 4Part I SAP Licensing in a Nutshell 51 How to License SAP Software Products: An Overview 51.1 Core Elements of the SAP Licensing Model 51.2 Modular Structure of SAP Software Licenses 61.3 Flexible Payment Through SAP Financing 71.4 Alternative Licensing Models 72 Customer Examples: Basic Licensing Scenarios 82.1 Scenario 1: Need for Reliable, Integrated IT Infrastructure 82.2 Scenario 2: Deploying SAP BusinessObjects Software as Stand-Alone Solutions 10Part II SAP Licensing – The Complete Picture 121 The SAP Solution Portfolio 122 Key Principles of Licensing and Pricing 142.1 Software Licenses and Maintenance Services 142.2 Package Licenses and Named User Licenses 162.3 Licensing Principles for SAP Business Suite 202.4 Licensing Principles for SAP BusinessObjects Software 222.5 Licensing Principles for SAP NetWeaver 232.6 Licensing Principles for Databases 243 Special Licensing Topics 243.1 Interfaced Access to SAP Software 243.2 CPU-Based Metrics and Virtualization Scenarios 253.3 Existing Contract Types 263.4 Nonproductive Licenses 313.5 SAP Best Practices 313.6 Modifications and Add-Ons 314 Customer Examples: Advanced Licensing Scenarios 324.1 Scenario 3: Extension of Existing SAP Software Footprint 324.2 Scenario 4: Integration of Software with SAP NetWeaver 344.3 Scenario 5: SAP Functionality for CRM Stand-Alone Solution 38Glossary 39DisclaimerThis document is proprietary information of SAP and is subject to change without notice. It isto be distributed by SAP only and is not to be copied, distributed, or reproduced – in whole orin part – without the express written consent of SAP.This document is for educational purposes only. None of the statements in this document arelegally binding and they cannot be used for contractual purposes. This document does notamend, substitute, or replace your current SAP licensing terms and conditions or any end-userlicense agreement.
  3. 3. PREFACEThank you for your interest in the important topic of software It is divided into two main parts. Where you choose to beginlicensing and pricing at SAP. This document is part of a reading will depend on how familiar you are with SAP’sbroader initiative to enhance transparency into how SAP licensing principles.licenses its software. It provides you with a wealth of infor-mation designed to help you make more informed invest- If you are a relative newcomer to licensing SAP software,ment decisions in line with your specific business “Part I” is the place to start. In addition to a high-level over-requirements. view of the licensing principles, it includes basic customer examples that illustrate them.In the main sections of this guide, you will find information onthe standard licensing model for SAP® Business Suite appli- If you are already acquainted with SAP’s licensing model,cations, the SAP NetWeaver® technology platform, and the you can go directly to “Part II.” This contains a more detailedSAP BusinessObjects™ portfolio. Introduced in 2006, this view of the principles outlined in part one. It also presentsmodel is an evolution of earlier SAP licensing approaches. topics of interest to customers who already hold an SAPThe inclusion of SAP BusinessObjects solutions is a recent contract. And it includes advanced licensing scenarios basedenhancement. SAP’s current licensing model is valid for new on real-life customer requirements.and existing customers and, with certain exceptions, thoseholding contracts signed before 2006. Also included is a glossary. This gives you easy access to brief definitions of key terms.Businesses’ software requirements vary considerably. Tohelp you find the information that best meets your needs, We hope you will find this guide useful. If you have anythis guide presents a wide variety of licensing scenarios. questions about licensing, pricing, or related topics, feel free to contact your SAP representative.4
  4. 4. PART ISAP LICENSING IN A NUTSHELL1 How to License SAP Software Products: Any investment in enterprise software has to deliver tangible An Overview business value. The SAP solution portfolio is designed to do just that. Comprising SAP Business Suite, with its tailoredBefore licensing any software, it’s important to understand industry functionality, SAP BusinessObjects solutions, andyour vendor’s licensing and pricing model. Gaining this in- the SAP NetWeaver technology platform, the SAP portfoliosight enables you to make better investment decisions and helps you automate, harmonize, and streamline businesstailor software solutions to your business needs. SAP bases processes. What’s more, it helps your employees performits licensing on clearly defined principles that benefit both their day-to-day tasks more efficiently. The structure of SAPSAP and you – the customer. This section provides you software licenses is intended to maximize these inherentwith a high-level introduction to SAP’s licensing model, its business benefits by providing package licenses and namedkey elements, and their advantages for you. The principles user licenses. Both are required in order to license SAPexplained below apply to SAP® Business Suite software, software. With its firm focus on value, this licensing modelmost solutions in the SAP BusinessObjects™ portfolio, and allows you to make a persuasive business case for yourthe SAP NetWeaver® technology platform. software license – and helps maximize the return on your IT investments.1.1 Core Elements of the SAP Licensing ModelSAP’s standard licensing model comprises two fundamental Package Licenseselements: software licenses and associated maintenance Package licenses entitle you to use the precise set of soft-and support services. These are offered separately. Most ware functionality (the content of the package) that you needSAP software licenses are perpetual licenses, which entitle to support your company’s processes. The price of a pack-you to use the relevant functionality for an unlimited period. age license is based on key business metrics that reflect your use of that functionality. SAP determined these metricsOnce your SAP solution is in place, you want to make sure it in close collaboration with customers in order to make sureruns smoothly and keeps pace with changing business and they reflect a business’s real-world requirements. Examplesstatutory requirements. To meet these needs, SAP offers include the number of orders processed, number of con-maintenance and support services for most of its software. tracts tracked, gross written premiums, or patients treated.By signing a maintenance contract, you gain access to the As your business grows, you can scale the functionality asSAP support infrastructure, important updates, and new your requirements change.releases of your licensed software. 5
  5. 5. SAP LICENSING IN A NUTSHELLNamed User Licenses 1.2 Modular Structure of SAP Software LicensesIn addition to package licenses, you require a named user Business never stands still. So you want to be sure yourlicense for each user who will access the licensed functional- SAP solution can be scaled in line with your changing needs.ity. A named user is an employee of your organization or The modular structure of SAP software licenses allows youone of its affiliates or a business partner who is authorized to license and pay for only the functionality and users youto access the licensed SAP software directly or indirectly. require at any given time. This means that you don’t have to take a “big-bang” approach, but can start with the packageOne major benefit of the SAP named user licenses is that and named user licenses your organization needs today andthey can be valid for multiple package licenses. This means add more functionality and users as your needs change.that even if your employees handle complex business pro-cesses involving a wide range of SAP functionality, you For example, licensing additional functionality is straightfor-require only one named user license per employee. What’s ward. To begin, you can establish a solid basis for operationsmore, when you introduce new packages, existing named by licensing core functionality for financial management,users usually have the right to access the associated human capital management, and procurement and logistics.functionality. As you extend your organization’s IT infrastructure to cover more of your business processes, you can license additionalHow your employees work with an SAP solution will vary packages to support those further areas of operation, fordepending on their tasks and roles within your organization. example, industry-specific processes.To reflect this, SAP offers different categories of nameduser licenses. They include “SAP Professional” for usersfulfilling operational-related roles supported by the softwareand “SAP Employee,” which includes employee self-services. Package Licenses Named User Licenses Entitle you to deploy and use specific sets of software functionality Entitle the users to access the licensed software functionality Priced by business metrics + Priced by number of users Packages and user licenses cannot be used independently from each other.Figure 1: Package Licenses and Named User Licenses6
  6. 6. Licensing additional users is every bit as straightforward. The on-demand delivery model is ideal if you lack the ITFor example, you might initially deploy SAP software infrastructure required to run your SAP software in-house,functionality for financial management, with named user or if you simply prefer to outsource your solution.licenses for relevant staff members in your finance depart-ment. As your business grows, additional employees may With an on-demand solution, you pay a recurring subscription-come to play a role in financial processes. Giving them based licensing fee calculated on a per-user, per-monthaccess to the software is simply a matter of adding the basis. This gives you remote access to the relevant SAPrequired number of named user licenses. software for a specified period of time. The license also entitles you to support, maintenance, and managed services1.3 Flexible Payment Through SAP Financing as set out in your agreement.You generally pay your software license fee when you licenseyour SAP solution. If you prefer not to pay the fee up front, Having read this section, you should now have a soundthe SAP Financing service is available, which allows you to grasp of the basic principles of the licensing model SAPspread the cost of your one-time license fee over several offers. In the following section, you can see these principlesyears. Offered by SAP in cooperation with financing part- in action in different customer scenarios. For details on SAPners, the service is provided in many countries and is avail- licensing and associated topics, you can proceed to “Part II:able for most products in the price list with the exception SAP Licensing – The Complete Picture.”of certain third-party products.1.4 Alternative Licensing ModelsSAP offers alternative licensing models for certain products.These models include a software rental option and, for on-demand offerings, subscription-based licenses. The Licensing Model from SAP: Benefits for YouYou can rent software licenses from SAP for a limited periodof time. Available in selected countries, these software rent- The following features of SAP’s licensing model helpal agreements include maintenance and support. Your ensure your SAP® software delivers maximum valuemonthly fee is calculated as a percentage of what the value for your business:of the perpetual license would be and depends on the mini- Combination of package and named user licenses,mum period for which you rent the software. This model dif- enabling you to drive business value by purchasing pre-fers from obtaining a perpetual license insofar as you do not cisely the functionality needed for your processes andpossess the software license at the end of the rental period. making it available for just those employees requiring it Named user licenses that are valid for all SAP func-Subscription-based licenses give you access to licensed tionality, so you can continue to leverage existing namedSAP software that is hosted at a remote location and which user licenses with new functionalityis offered as on-demand software. Installation, maintenance, Modular structure that allows you to license preciselyand upgrades for your solution are handled by SAP or an what you need – and scale your SAP solutions to keepSAP partner. SAP software delivered in this way includes pace with your changing business requirementsthe SAP Business ByDesign™ solution and the SAP CustomerRelationship Management (SAP CRM) on-demand solution.
  7. 7. SAP LICENSING IN A NUTSHELL2 Customer Examples: Basic Licensing Scenarios To remedy this, senior management decides to introduce a central enterprise resource planning solution. In addition toHaving read the preceding section, you will now have a clear supporting business growth and facilitating the integration ofunderstanding of SAP’s software licensing model. So what future acquisitions, the new software should help streamlinedo its principles look like in practice? This section gives you and harmonize processes throughout the group – particularlya high-level view of the most important things to consider in finance, sales order processing, and HR administration.when licensing SAP software. It presents practical examplesoutlining the different requirements of two companies: The Solution: SAP Software An international chemicals group looking to introduce SAP After evaluating products from a number of vendors, the software to support its core business processes group’s decision makers opt for SAP Business Suite soft- An Asia-based telecommunications company with non- ware as it best meets their needs in terms business func- SAP enterprise resource planning (ERP) applications that tionality, integration, and scalability. aims to enhance and standardize reporting by introducing SAP BusinessObjects solutions Like many first-time SAP customers, the chemical group decides to focus initially on core tasks in finance, HR, andThe organizations used in the following scenarios are ficti- sales. As a first step toward introducing the new software,tious, but their needs are closely based on the experiences the customer’s IT and business experts take a long hard lookof real-life SAP customers. at their existing business processes. Next, they identify the functionality in SAP Business Suite necessary to support2.1 Scenario 1: and enhance those processes. Need for Reliable, Integrated IT InfrastructureThe customer is a Swiss-based group that produces special- Licenses for Functionality for Specific Business Processesty and intermediate chemicals. Over the past decade, the Now the decision makers have to license this functionallygroup has grown rapidly as a result of acquisitions and now from SAP. SAP licenses its software on the basis of pack-has sites throughout Europe and around the globe.In a fiercely contested international market, this chemical “Enterprise Foundation” and “Enterprisemanufacturer has to constantly innovate, streamline busi- Extensions”ness processes, and respond flexibly to changing businessimperatives. To meet these requirements, a reliable, inte- The “Enterprise Foundation” package delivers powerfulgrated IT infrastructure is essential. functionality that supports processes in key areas including:The Challenge: Fragmented Business Processes and IT Financial managementIn the wake of multiple acquisitions, the group is currently Human capital managementrunning a patchwork of legacy solutions. Core processes Procurement and logisticssuch as accounting, purchasing, and manufacturing are Sales and servicesupported by heterogeneous applications at the variousdivisions and national subsidiaries. What’s more, there is no SAP also delivers a broad range of “Enterprise Exten-central data repository. Critical facts and figures are stored sion” packages that enhance the functionality deliveredlocally in unstructured formats, hampering access to the in the “Enterprise Foundation” package and which areaccurate, up-to-date information required to make relevant suitable for use in all industries.business decisions in a timely manner.8
  8. 8. age licenses and named user licenses. Most of the relevant Expert Support During Ongoing OperationsSAP functionality is licensed through the “Enterprise Foun- While it is implementing its software, a change occurs indation” package. This is offered for a predetermined price statutory regulations concerning payroll accounting, whichthat is not based on business metrics. Additional functional- the group has to take into account. Thanks to the mainte-ity for specialized tasks, such as payroll accounting, is pro- nance and support contract it concluded with SAP, the groupvided through “Enterprise Extension” packages, with prices rapidly receives the necessary software modification via thebased on business metrics. In this scenario, the applicable SAP support infrastructure. In addition to giving customersmetric is the number of payroll master records. The group access to software updates and enhancements, SAP main-needs to consider this figure before purchasing the corre- tenance and support services provide a 24x7 support frame-sponding package licenses. Purchasing named licenses is work and other vital resources for in-house IT teams. Underdiscussed next. the terms of the agreement, the group pays an annual fee for these services calculated as a percentage of the total SAPSoftware Licenses in Line with Employee Roles license fee.In addition to package licenses, the group needs named userlicenses. These are available in different categories that re- Additional SAP Software Licenses to Master Newflect specific user roles. Having selected the appropriate Challengesfunctionality, the customer next looks at the employees who In time, the chemical manufacturer will most likely wantwill use that functionality. additional SAP software licenses – whether to master the challenges of continued growth or deploy furtherAll staff members who leverage the software for operational functionality. Because scalability is built into SAP’stasks require an “SAP Professional” named user license. licensing philosophy, the group can add new packageThis category supports a wide variety of roles, ranging from and named user licenses as its business grows and itsthe head of finance – who needs to access all accounting needs evolve.data sheets, oversee her team’s activities, and supervisesclosings – to the people in HR administration who use theSAP software to maintain employee master data. First Steps with SAP® softwareAdditional Considerations Industry: Chemicals Location: SwitzerlandIn addition to functionality and users, the chemical group has Objectives: Streamline business processes/integrateto take a number of other factors into account. These include heterogeneous system landscapethe hardware, database, and software platform for the new Solution: Enterprise resource planning softwareSAP application. When it comes to hardware, the customer’s License OverviewIT department can select the vendor that best meets its Enterprise Foundation packagespecific needs. In terms of databases, the necessary licenses Predetermined price 5 SAP Professional Users included– including those for third-party databases – can be licensed SAP NetWeaver Foundation includeddirectly from SAP. The runtime foundation for SAP Business SAP Payroll Processing packageSuite applications is the SAP NetWeaver technology plat- Metric: Number of master recordsform, which SAP provides at no additional charge. For 65,000 master records SAP Application Professional User For 750 usersOnce the preceding steps have been completed, the account Database licenseexecutive from SAP can calculate the license fees. This is SAP Enterprise Supportthe sum of the group’s package and named user licensesfees, plus database license fees, if applicable. Figure 2: Scenario 1 License Overview 9
  9. 9. SAP LICENSING IN A NUTSHELL2.2 Scenario 2: Powerful Support for Enterprise-Wide Reporting Deploying SAP BusinessObjects Software as After evaluating various applications, senior executives Stand-Alone Solutions decide to implement SAP BusinessObjects business intelli-The customer is a leading Asian telecommunications service gence (BI) solutions. These include SAP BusinessObjectsprovider based in Singapore. Following the takeover of a Web Intelligence® software for Web-based ad hoc reportingU.S. rival, it recently expanded into the Americas. To stay and analysis, and SAP BusinessObjects Xcelsius® Enterpriseahead of the field, the telecommunications firm has to be software for the creation of analytics and interactive dash-able to respond rapidly to market changes. It also requires boards. The company opts for SAP BusinessObjects BIinsight into productivity at its individual business units as well solutions because they facilitate information access foras into the progress of specific projects. decision makers and deliver powerful support for a wide range of reporting tasks.Limited Visibility into Critical DataThe company currently leverages heterogeneous non-SAP Licenses for SAP BusinessObjects BI Solutionsenterprise applications at sites in Asia and the United States Like other SAP software products, SAP BusinessObjectsto support its core processes. However, this means that solutions are licensed through a combination of packagevaluable business data is spread across multiple solutions. licenses and named user licenses. These solutions can beAs a result, IT specialists have to log on to different applica- licensed as stand-alone software, independent of other SAPtions and painstakingly gather data to generate vital reports applications. The fact that the company does not yet runfor decision makers. Rapid access to accurate, up-to-date SAP software is no obstacle to the introduction of SAPfigures is further hampered by the use of local databases BusinessObjects solutions.and spreadsheets. To create an integrated, Web-based reporting solution,To resolve these issues, the company decides to introduce the telecommunications company licenses the SAPa single reporting environment incorporating state-of-the-art BusinessObjects BI package. This provides a com-business intelligence tools. The goal: to improve decision prehensive set of business intelligence tools, includingmaking and free up IT resources by giving business users SAP BusinessObjects Web Intelligence and SAP360-degree visibility into critical information throughout the BusinessObjects Xcelsius Enterprise. Depending on theorganization. company’s particular requirements and preferences, the SAP BusinessObjects BI package is priced according to either the number of CPUs the software will run on or on the number of individuals that will be using the licensed software.10
  10. 10. Special Named User CategoriesThe customer needs named user licenses not only for the Deploying SAP® BusinessObjects™ Software as Stand-Alone Solutionsemployees who create reports and dashboards with the Industry: Telecommunicationssoftware, but also for people who view and analyze the Location: Singaporedata displayed through the dashboards. SAP offers special Objectives: Ensure data consistency and reporting flexibility and availabilitynamed user categories tailored to the needs of companies Solution: SAP BusinessObjects business intelligencethat deploy SAP BusinessObjects solutions with no interface solutionsto other SAP software products. The appropriate nameduser categories in this case are “SAP Application Business License OverviewAnalyst User” and “SAP Application Business Information SAP BusinessObjects BI package Metric: Number of CPUs/number of usersViewer User.” For 8 CPUs SAP Application Business Analyst UserTo safeguard its new business intelligence solutions during For 20 usersongoing operations, the company also signs a support and SAP Application Business Information Viewer Usermaintenance contract with SAP. These services provide For 200 usersinvaluable advice and assistance in the event of technical SAP Enterprise Supportissues and keep the SAP software in step with the latestupdates and enhancements. Figure 3: Scenario 2 License Overview 11
  11. 11. PART IISAP LICENSING – THE COMPLETE PICTUREThe general principles underpinning SAP’s licensing model The SAP NetWeaver technology platform facilitates thedescribed in the next sections apply to contracts signed implementation, integration, and management of businessafter April 2006. Different licensing principles may apply to processes in heterogeneous environments comprising SAPolder contracts. For further details, please refer to “Rules and non-SAP applications. It helps you evolve your existingfor Existing Contracts.” infrastructure into a more cost-effective platform to improve efficiency, insight, and flexibility. As a result, your IT organi-1 The SAP Solution Portfolio zation can keep mission-critical business processes avail- able, scalable, and reliable throughout their lifecycle.SAP has long been a pioneer in the enterprise applicationsmarket, helping organizations of all sizes automate and en- The SAP BusinessObjects portfolio helps you address com-hance operations and improve their business performance. pliance and business risks, while closing the gap betweenAs a separate company, Business Objects was a leader in strategy and execution. SAP BusinessObjects solutionsthe business intelligence market, helping organizations make focus on four key areas: business intelligence, enterprisesmarter decisions and shape better strategies. Combined, performance management, information management, andsoftware from SAP and Business Objects can help you stay governance, risk, and compliance. They help you turn insighta crucial step ahead of the competition. The SAP portfolio into strategy, and strategy into operational decisions readyof business software and enterprise applications, including for execution.the SAP BusinessObjects portfolio, has the potential toempower every aspect of your business. You can gain the SAP solutions for small businesses and midsize compa-foresight you need to identify new opportunities along with nies are designed to meet the unique and changing needsthe agility to act on them immediately. The software can of growing organizations. With SAP solutions for small busi-help you pinpoint inefficiencies in your business and turn nesses and midsize companies, you can enjoy the samethem into competitive advantages. level of insight into business performance and operations as large corporations – helping you streamline processesThe SAP portfolio, including the SAP BusinessObjects port- and increase your market competitiveness.folio, provides the following solutions to help companies ofall sizes improve their business and IT performance. These affordable, scalable solutions are often offered through the extensive SAP partner network. The SAPSAP Business Suite software is a set of modular applications Business One application, developed by SAP specifically forthat provides support for end-to-end business processes, in- small businesses, provides a single, cost-effective solutioncluding finance, human resources, and logistics. In addition, it for managing your entire business. Delivered and supporteddelivers made-to-measure industry portfolios tailored to the locally by experienced SAP channel partners, the softwareneeds of companies active in those industries. SAP Business helps you manage critical business functions across yourSuite enables you to optimize and execute your business and sales, distribution, and financials operations.IT strategies, while reducing IT costs. SAP Business All-in-One solutions meet the needs of mid-Its core applications, and its industry-specific solutions, are size companies aiming to enhance their operational excel-powered by the SAP NetWeaver technology platform. This lence, business agility, and customer awareness. The solu-means SAP Business Suite increases your flexibility to ad- tions support best practices for companies active in a widedress business change, and can be leveraged in combination range of industries and are available from qualified partnerswith non-SAP software. around the world.12
  12. 12. In addition, SAP offers on-demand software tailored to the This guide does not include details of how to license SAPneeds of midsize companies – the SAP Business ByDesign solutions for small businesses and midsize companies orsolution. how to license SAP partner products. For information on the relevant licensing models and options offered by SAPYou can leverage SAP software functionality through the partners, please visit www.sap.com/sme or contact yourcomprehensive business process outsourcing (BPO) preferred partner.services offered by selected providers. SAP works handin hand with participating partners to integrate in-house You are now familiar with the SAP portfolio of businessand outsourced processes and optimally leverage SAP software and enterprise applications, including the SAPsoftware functionality. For further details, please visit BusinessObjects portfolio. To learn how to license thesewww.sap.com/services/bysubject/bpo/index.epx. products, please refer to the sections below. You can find information on the underlying licensing and pricing principles, plus examples of licensing scenarios. Package Licenses Named User Licenses + es sObjects™ usin Po P ®B rtf ol SA i Priced by business metrics Priced by number of users o Enterprise Governance Performance Business Risk and ices and Support Management Intelligence Compliance Information SAP BusinessObjects packages Ecosystem Management Industry packages Business Intelligence Platform Serv Enterprise Extension packages Suite SAP Modular Support for End-to-End Enterprise Foundation package SAP named users Business Processes SA it e SAP NetWeaver® packages PB u s in e s s S u SAP NetWeaver FoundationFigure 4: From the SAP Solution Portfolio to the SAP Licensing Portfolio 13
  13. 13. SAP LICENSING – THE COMPLETE PICTURE2 Key Principles of Licensing and Pricing Maintenance and Support In addition to your software license, you want to benefit fromThis section focuses on the licensing model for the product new and improved functionality for your business. And youportfolios of SAP Business Suite, SAP BusinessObjects, want to make sure that your solution delivers maximum busi-and SAP NetWeaver. Licensing information for other SAP ness value during ongoing operations. No problem. SAP offersproducts are provided in separate sections. comprehensive maintenance and support services designed specifically to meet these requirements, which are available for2.1 Software Licenses and Maintenance Services most licensed SAP software. A maintenance contract entitlesSAP’s standard licensing model comprises two elements you to access the SAP support infrastructure and to receivethat are offered separately: software corrections and new releases of the software Software licenses licensed.* Associated maintenance and support services Besides the SAP Standard Support option, SAP EnterpriseSAP also offers alternative models such as subscription- Support services comprise the premier maintenance andbased licensing. These are explained in the first part of support offering from SAP. This offering provides you with:this guide. Continuous improvement and innovation of your software through enhancement and support packagesSoftware Licenses A global support infrastructure supplying streamlinedThe vast majority of SAP software licenses are perpetual support for implementation, deployment, and improvementlicenses, which entitle you to use the licensed functionality of SAP software via the SAP Solution Manager applicationfor an unlimited period of time. You pay for the licenses management solutionwhen you license the software. Mission-critical support that includes a 24x7 advisory channel, quality checks, and software analysisThe software version or release you receive is the one cur- Methodologies, blueprint tools, and education plusrent at the time of license. You can gain access to future participation in various communities promoted by SAPreleases of the licensed software by signing a maintenancecontract with SAP. If you extend the use of your softwarebeyond the limits of your license (for example, by creatingadditional named users or accessing functionality beyondthe contractually agreed scope), you will be charged inaccordance with the applicable list of prices and conditions.* Please note: New releases of SAP software may include functionality that requires additional software licenses.14
  14. 14. Maintenance Phases For further information on the SAP maintenance andMaintenance for SAP software begins when the relevant support services, please visit us at www.sap.com/supportapplication is released. There are three distinct maintenance or access the SAP Service Marketplace extranet atphases for most SAP software products: mainstream, www.service.sap.com/supportofferings.extended, and customer-specific maintenance (see thetable below). The current maintenance phase for a particular Calculation of Annual Maintenance Feeproduct depends on when the product was released, not For maintenance and support contracts, the annual mainte-on the underlying software license. nance fee is calculated as a percentage of the software contract value, which is the total value of all package andThe maintenance phases outlined above apply to SAP named user licenses minus applicable discounts. The annualBusiness Suite software and to the SAP NetWeaver tech- fee is due from the first month after delivery and is to be paidnology platform. Different maintenance phases may apply in advance. Payment terms may differ from country to country.for the SAP BusinessObjects portfolio.Maintenance Phases for SAP SoftwareMaintenance Phase DescriptionMainstream The first maintenance phase for a release. Mainstream maintenance starts on the release-to-customer date. During this phase, the customer receives the full scope of support.Extended After the mainstream maintenance phase ends, SAP may offer extended maintenance for selected software releases. The scope of support provided via extended maintenance is usually similar to that of mainstream maintenance, with some restrictions. Extended maintenance is optional and requires a separate additional support contract.Customer-specific A release enters customer-specific maintenance when: The mainstream maintenance phase ends and no extended maintenance is offered Mainstream maintenance ends and you do not sign a contract for extended maintenance The extended maintenance phase ends Your extended maintenance contract expires The scope of support provided for customer-specific maintenance is usually similar to that of mainstream maintenance, with some restrictions. 15
  15. 15. SAP LICENSING – THE COMPLETE PICTURE2.2 Package Licenses and Named User Licenses customers. You may use the software functionality onlySo how is the fee for your SAP software license calculated? up to the limit for which the respective business metric isIt is the sum of all your package licenses obtained to use licensed. If a business metric exceeds this limit, you canspecific software functionality and named user licenses extend the license for an additional fee.required for each employee working with the functionality. Named User LicensesPackage Licenses Every user that accesses the licensed functionality directlyPackage licenses entitle you to deploy specific sets of soft- or indirectly requires the appropriate named user license.ware functionality – referred to as the package – and make A named user is an employee of your organization or onethem available for use by the named users you licensed. The of its affiliates or an employee of a business partner who isprice of a package license is based on key business metrics authorized by you to directly or indirectly access the licensedthat reflect your use of the functionality. Examples include software. A named user license is assigned to one individualthe number of orders processed, number of contracts and is not transferable to other individuals. In general, namedtracked, gross written premiums, or patients treated. SAP user licenses are not restricted to specific software function-determined these metrics in close collaboration with its ality, but are valid for all licensed software functionality. Package Licenses Named User Licenses Entitle you to deploy and use specific sets of software functionality Entitle the users to access the licensed software functionality Priced by business metrics + Priced by number of users Packages and user licenses cannot be used independently from each other.Figure 5: Package and Named User Licenses16
  16. 16. Categories and Types of Named User Licenses A note about naming conventions for named user licenses:SAP provides different categories and types of named user A named user license is named according to the type and thelicenses. The category of named user license reflects an category for which it has been created. For example, aemployee’s role when accessing SAP software. In one role, named user license created for the type “SAP Application”a user may engage in self-service activities involving limited and category “SAP Business Expert” is referred to as anfunctionality. In another role, the user may be performing “SAP Application Business Expert” named user license.highly complex tasks that require access to the entire The following table offers a full list of the available types andbreadth of functional areas covered by your SAP software. categories of named user licenses and the associated usageBecause categories are not tied to specific functionality, rights.they can generally be used with all the packages licensed.In terms of types of named user licenses, “SAP Application”is standard. It is required in all scenarios where your employeesaccess SAP functionality directly through SAP interfaces.Other types of named user licenses, used in exceptionalscenarios, are described later in this guide. 17
  17. 17. SAP LICENSING – THE COMPLETE PICTURENamed User License Types and CategoriesType Category Usage Rights*SAP Application SAP Developer User Allows access to development tools for modifying the licensed software Includes the rights of “SAP Application Employee User” and “SAP NetWeaver Developer User” Access to SAP® Business Suite software, SAP NetWeaver® technology platform, and SAP BusinessObjects™ software SAP Business Expert User Enables performance of all roles supported by the licenses software Includes the rights of “SAP Application Professional User” Access to SAP Business Suite, SAP NetWeaver, and SAP BusinessObjects software (excluding modifying rights) SAP Professional User Enables performance of operational-related roles supported by the licensed software Includes the rights of “SAP Application Limited Professional User” Access to SAP Business Suite, SAP NetWeaver, and SAP BusinessObjects software (to the extent of the SAP Application Business Information User use rights) SAP Limited Professional User Enables performance of limited operational-related roles (as defined in licensing agreement) supported by the licensed software Includes the rights of “SAP Application Business Information User” use rights Access to SAP Business Suite, SAP NetWeaver, and SAP BusinessObjects software (to the extent of the SAP Application Business Information User use rights) SAP Business Information User Enables use of standard and interactive reports delivered and created using the software solely for customer’s own purposes Includes the rights of “SAP Application Employee User” Access to SAP Business Suite, SAP NetWeaver, and SAP BusinessObjects software SAP Employee User Enables performance of the following roles solely for the customer’s own purposes: – Standard and interactive reports – Talent management self-services – Travel planning self-services – Desktop procurement self-services – Room reservation self-services Includes the rights of “SAP Application Employee Self-Service User” Access to SAP Business Suite, SAP NetWeaver* Please note that the usage rights described in the table are summaries only. They do not represent the full user categorydefinitions and are not used for contractual purposes. Please contact your SAP representative for detailed definitions ofusage rights for named user license types and categories.18
  18. 18. Type Category Usage Rights* SAP Employee Enables performance of the following roles solely for the Self-Service User customer’s own purposes: – Employee records maintenance – Employee time and attendance entry – Employee directory – Portal access Access to SAP Business Suite, SAP NetWeaverSAP Application (stand-alone) SAP Business Analyst User Enables performance of all roles supported by SAP BusinessObjects solutions that are licensed for stand-alone use Includes the rights of “SAP Application Business Information Viewer User” Access to SAP BusinessObjects software SAP Business Information Enables use of standard and interactive reports delivered and Viewer User created using SAP BusinessObjects solutions licensed for stand- alone use Access to SAP BusinessObjects softwareSAP Platform SAP Extended/Standard User Allows access to licensed SAP software exclusively through certified third-party applications Access to SAP Business Suite, SAP NetWeaver, and SAP BusinessObjects softwareSAP NetWeaver SAP Developer User Allows access to development tools for developing and modify- ing the SAP NetWeaver technology platform and third-party and custom-developed applications Includes the rights of “SAP NetWeaver Administrator User” Access to SAP NetWeaver, third-party, and custom-developed applications SAP Administrator User Allows access to development tools for the administration and management of SAP NetWeaver and third-party and custom- developed applications Access to SAP NetWeaver, third-party, and custom-developed applicationsMost users need an “SAP Application Professional” named after April 2006. Different licensing principles may apply touser license, as it is required to access the functionality older contracts. For further details, please refer to “Rulesnecessary for day-to-day business tasks. Other types and for Existing Contracts.”categories of named user licenses – for example, “SAPApplication Employee” or “SAP Application Limited Profes- The following subsections explain how these principles aresional” – are available for activities that involve only limited applied in the specific cases of SAP Business Suite, thesoftware functionality. SAP BusinessObjects portfolio, and SAP NetWeaver. The graphic below shows the relationship between the SAPYou have seen the general principles that underpin SAP’s solution portfolio for large enterprises and the SAP licensinglicensing model. This model applies to all contracts signed portfolio. 19
  19. 19. SAP LICENSING – THE COMPLETE PICTURE2.3 Licensing Principles for SAP Business Suite corresponding functionality granted by the “Enterprise Foun-The following packages are part of the SAP Business dation” license, the package includes five “SAP ApplicationSuite software: Professional” named user licenses. Additional named users “Enterprise Foundation” can be licensed separately. “Enterprise Extension” Industry packages “Enterprise Extension” Packages Supplementary products from SAP SAP delivers a broad range of enterprise extensions that enhance the functionality delivered by the “Enterprise Foun-“Enterprise Foundation” Package dation” package. When you license “Enterprise Extension”In conjunction with the relevant named user licenses, packages, you gain additional functions for the core areasthe “Enterprise Foundation” package delivers access already covered by the “Enterprise Foundation” package.to powerful functionality that supports key processes The functions delivered by “Enterprise Extension” packagesin the areas of: are suitable for all industries. Prices for “Enterprise Exten- Financial management sion” packages are based on business metrics. Human capital management Procurement and logistics Industry Packages Asset management SAP offers a wide range of portfolios, each tailored to Product development and manufacturing the specific needs of a different industry. These portfolios Sales and service cover consumer products, life sciences, manufacturing, re- tail, financial, public services, and telecommunications. EachUnlike other packages, the “Enterprise Foundation” package industry portfolio is made up of multiple industry packages.does not have an assigned business metric, but is provided If required, you can obtain licenses for multiple industries.at a predetermined price. In addition to access rights for the As with “Enterprise Extension” packages, prices for industry packages are based on business metrics.20
  20. 20. Industry packages help companies active in any industry im-prove customer relationships, enhance partner collaboration, SAP® Business Suite at a Glanceand maximize efficiencies across their business operations. SAP® Business Suite software:Supplementary Products Is a set of modular applications that provides compre-To complement the SAP Business Suite offering, specific hensive support for the business processes run byfunctionality is provided through supplementary packages. large enterprises, including finance, human resources,In addition to packages developed by SAP (for example, and logisticsSAP Resource and Portfolio Management, listed in the SAP Comprises core and industry applicationsprice list), you can license a wide range of supplementary Is powered by the SAP NetWeaver® technology plat-products developed by third parties through SAP. Third-party form, enabling you to leverage SAP Business Suiteproducts licensed from SAP are generally treated as SAP applications in conjunction with non-SAP softwareapplications, although special licensing terms and conditionsmay apply.For examples of packages and associated named userlicenses for SAP Business Suite, see Figure 6. Package Licenses + Named User Licenses Packages Business metrics Enterprise Foundation Predetermined price SAP Application Users Includes 5 Professional users Developer Enterprise Extension packages Professional SAP® Purchase Order Processing Number of orders per year Limited Professional SAP Payroll Processing Number of master records Employee SAP E-Recruiting Number of positions Employee Self-Service Industry packages SAP Extended Sourcing for Industry Spend volume SAP Sales for Industry Sales opportunity volume SAP Demand and Supply Planning Number of locations for IndustryFigure 6: Examples from the SAP Business Suite Licensing Portfolio 21
  21. 21. SAP LICENSING – THE COMPLETE PICTURE2.4 Licensing Principles for SAP BusinessObjects customers, certain licenses that were sold and valid with Software Business Objects software remain available. This meansThe functionality of the SAP BusinessObjects portfolio is that, for certain products, you can obtain licenses that coverlicensed through various packages. To access the relevant both software functionality and user access rights. In thesefunctionality, you generally need named user licenses. cases, you do not require separate named user licenses.However, there are currently exceptions to this rule. The However, if users of these products also access other SAPnamed user licenses required depend on how you deploy products – SAP Business Suite or SAP NetWeaver,your SAP BusinessObjects solutions. for example – they will require the appropriate named user licenses.If you use SAP BusinessObjects solutions in conjunctionwith SAP Business Suite and SAP NetWeaver, the named For examples of packages and associated named useruser licenses are the same as for SAP Business Suite (for licenses for SAP BusinessObjects, see Figure 7.example, “SAP Application Business Expert” and “SAPApplication Business Information” named users). SAP also For a comprehensive list of all SAP Business Suite, SAPoffers two named user licenses for scenarios where SAP BusinessObjects, and SAP NetWeaver packages, includingBusinessObjects solutions are deployed without an interface descriptions of key functionality, please download the corre-to SAP Business Suite or SAP NetWeaver: sponding price list item catalogs at “SAP Application Business Analyst” www.sap.com/solutions/licensingmodel/index.epx. “SAP Application Business Information Viewer”These categories are derived from the “SAP Application SAP® BusinessObjects™ Portfolio at a GlanceBusiness Expert” and “SAP Application Business Informa-tion” named users respectively. They give you access solely The SAP® BusinessObjects™ portfolio of solutions:to SAP BusinessObjects software. Helps you address compliance and business risks, while closing the gap between strategy and executionWhen SAP NetWeaver is used as the deployment platform Focuses on four key areas: business intelligence,for products from the SAP BusinessObjects portfolio, an enterprise performance management, informationapplication-specific runtime license for SAP NetWeaver management, and governance, risk, and compliancecalled “SAP NetWeaver Foundation” is included in the Complements the embedded analytical functionalitypackage licenses. of SAP Business Suite and can be used independentlyBefore its acquisition by SAP, the Business Objects compa- of SAP Business Suite softwareny had its own licensing model. For the convenience of SAP Package Licenses + Named User Licenses Packages Business metrics SAP® BusinessObjects™ BI Number of CPUs SAP Application Users SAP BusinessObjects Operational Number of CPUs Business Expert Access all licensed software Information Management Business Information SAP BusinessObjects Financial Number of employees Consolidation Business Analyst Access SAP BusinessObjects software Business Information Viewer Software deployed stand-aloneFigure 7: Examples from the SAP BusinessObjects Licensing Portfolio22
  22. 22. 2.5 Licensing Principles for SAP NetWeaver If you use SAP NetWeaver in conjunction with “SAPMost packages you license for SAP Business Suite include NetWeaver Foundation for Third-Party Applications,”an application-specific runtime license for SAP NetWeaver, you require only two named user licenses for development“SAP NetWeaver Foundation,” which entitles you to use a and administration purposes, specifically:subset of SAP NetWeaver functionality with the licensed “SAP NetWeaver Developer User”SAP software as well as with your modifications to that soft- “SAP NetWeaver Administration User”ware. To make use of the “SAP NetWeaver Foundation”license, you require the appropriate named user licenses. However, standard “SAP Application” named user licenses are required to access SAP Business Suite and SAPSAP NetWeaver Packages BusinessObjects applications as well as to access dataSAP NetWeaver functionality – including functions for com- stored within these applications. For examples of packagesposition, data management, and data information – can be and associated named user licenses for SAP NetWeaver,licensed separately through SAP NetWeaver packages. The see Figure 8.package price is based on business metrics. To gain entitle-ment to use additional SAP NetWeaver functionality in thisway, the “SAP NetWeaver Foundation” license or the “SAPNetWeaver Foundation for Third-Party Applications” license SAP NetWeaver® at a Glanceis required. The SAP NetWeaver® technology platform:SAP NetWeaver, Third-Party, and Custom-Developed Facilitates implementation, integration, and manage-Software ment of business processes in environments compris-If you would like to use SAP NetWeaver with a custom- ing SAP® and non-SAP applicationsdeveloped or third-party application that is neither your own Enables you to evolve your existing infrastructure intomodification nor a third-party application licensed through a more cost-effective platform that improves efficien-SAP, you need the “SAP NetWeaver Foundation for Third- cy, insight, and flexibilityParty Applications” license. This covers the same functional Helps your IT organization keep mission-criticalscope as the application-specific “SAP NetWeaver Founda- business processes available, scalable, and reliabletion” license, but can be used with any non-SAP software. throughout their lifecycleIt also includes a license for SAP MaxDB™ database. Package Licenses + Named User Licenses Packages Business metrics SAP NetWeaver® Foundation Included in most packages SAP Application Users SAP NetWeaver Foundation for Number of users or CPUs Developer Third Party Applications Professional SAP NetWeaver packages SAP NetWeaver Users SAP NetWeaver Business Number of CPUs Developer Process Management Administrator SAP NetWeaver Records Number of records ManagementFigure 8: Examples from the SAP NetWeaver Licensing Portfolio 23
  23. 23. SAP LICENSING – THE COMPLETE PICTURE2.6 Licensing Principles for Databases 3 Special Licensing TopicsSAP offers its own database, SAP MaxDB, which can belicensed for use with SAP software packages. The price This section gives you insight into a number of areas beyondfor the database is calculated as a percentage of the SAP SAP’s standard licensing principles. You can find out aboutApplication Value (SAV). This is defined as the sum of all interfaced access to SAP software functionality, CPU-basedpackage licenses and named user licenses, excluding certain metrics and virtual scenarios, and modifications and add-ons.items indicated in the SAP price list. 3.1 Interfaced Access to SAP SoftwareYou can also license third-party databases through SAP, License requirements are based on the utilization of soft-provided you use them exclusively with the licensed SAP ware functionality, independent of the technical interface thatsoftware. The database price is then calculated according is used to access functions and data (for example, a user in-to the principles outlined above. terface that is based on a non-SAP Web portal or a desktop client). There are some important points to remember whenDatabases for some SAP BusinessObjects solutions are deploying non-SAP software that interfaces with SAPsubject to a separate different licensing model. Most SAP software:BusinessObjects governance, risk, and compliance (GRC) Named user licenses are required for all users of non-solutions and SAP BusinessObjects enterprise performance SAP software who indirectly access SAP software.management (EPM) solutions require a database. The nec- The relevant package licenses are necessary for allessary licenses can be obtained purchased through SAP as SAP functionality accessed via non-SAP software.described above. The relevant package licenses generally remain the sameBy contrast, SAP BusinessObjects information management regardless of the interface. They depend on the functionality(IM) solutions and SAP BusinessObjects business intelli- that you are accessing and are priced as explained above ingence (BI) solutions can run without a database. If an “Package Licenses and Named User Licenses.”internal data repository is required, the package licensesinclude a runtime version of MySQL. However, SAP Some forms of interfaced access to SAP software requireBusinessObjects IM solutions and SAP BusinessObjects the “SAP Net Weaver Foundation for Third-Party Applica-BI solutions are normally used with external data sources. tions” license. You normally need this if you use SAPDatabases for such external data sources need to be licensed NetWeaver with a custom-developed or third-party applica-directly from the database vendors. Where the external data tion. (This does not apply to your own modifications andsource is an SAP application, the database can be licensed third-party applications licensed from SAP.)through SAP as described above. The named user licenses required for employees working with your SAP software depend on the interface used to access the software functionality and data. The scenarios listed below are also outlined in Figure 9:24
  24. 24. Certified Solutions and Platform User Categories SAP Platform User SAP Application SAP Application SAP-certified third-party applications are non-SAP applica- User User tions that have been certified and classified as “SAP Plat- 1 3 4 form user licensing compliant” by an SAP Integration and Certification Center (SAP ICC) location. SAP offers two 2 categories of “SAP Platform User” for solutions of this kind: “SAP Platform Standard User” and “SAP Platform Extended 3rd-party application Custom-developed User.” SAP ICC determines the relevant category for each application/3rd-party specific certified solution. application For a list of all SAP-certified third-party applications, please SAP® software visit https://ecohub.sdn.sap.com/irh/ecohub/pul_compliant. SAP NetWeaver® All “SAP Platform” named user licenses include a user- specific and an application-specific runtime license for SAPFigure 9: Technical Interface Access to SAP Software NetWeaver that entitles those named users to deploy the relevant SAP application and certified third-party application.1 If your users access SAP software solely through an You do not require an “SAP NetWeaver Foundation for SAP-certified third-party application, “SAP Platform” Third-Party Applications” license to integrate non-SAP named user licenses are necessary. As these licenses applications in this case. include a user and an application-specific runtime license for SAP NetWeaver, you do not require the “SAP If you license supplementary third-party products from SAP, NetWeaver Foundation for Third-Party Applications” they are considered SAP applications. For this reason, users license for these users in such scenarios. require “SAP Application” named user licenses to access2 Employees who already hold “SAP Application” named them. user licenses are entitled to access SAP software indi- rectly through a non-SAP application at no additional 3.2 CPU-Based Metrics and Virtualization Scenarios charge. In scenarios of this kind, you require the “SAP Generally, prices for SAP package licenses are based on NetWeaver Foundation for Third-Party Applications” business metrics, which could be the number of orders license to deploy the non-SAP application with SAP processed, number of contracts tracked, or patients treated. NetWeaver. In certain cases, technology metrics, such as the number3 If your SAP software is accessed through a third-party or of CPUs in a server environment, are used for license pric- custom-developed application that does not bear SAP ing. SAP has straightforward hardware-independent rules certification, your employees require “SAP Application” for applying CPU-based metrics, which includes multicore named user licenses. In addition, you require the “SAP CPUs. NetWeaver Foundation for Third-Party Applications” license. This allows you to develop and deploy through In a virtualized environment, only virtual (not physical) CPUs SAP NetWeaver custom-developed and third-party soft- that run all or parts of the licensed software are usually ware that has not been certified by SAP. relevant. However, if the number of virtual CPUs running4 Employees who access your SAP software functionality the licensed software is allocated dynamically, then all the through an SAP interface require “SAP Application” physical CPUs are taken into consideration. named user licenses in the categories relevant to their roles. You do not need the “SAP NetWeaver Foundation for Third-Party Applications” license, since this scenario does not involve third-party or custom-developed software. 25
  25. 25. SAP LICENSING – THE COMPLETE PICTURE3.3 Existing Contract Types How customers with SAP contracts signed before AprilThe following table provides a simplified overview of the 2006 can license SAP products in the current SAP priceSAP licensing contracts offered over the years. The list are explained in the sections that follow. They includelicensing model for SAP Business Suite software and the information for customers who signed contracts with theSAP NetWeaver technology platform was introduced in Business Objects company prior to 2008, before it became2006 as an extension of the licensing model for mySAP™ an SAP company.applications and has the same underlying licensingprinciples.Description of Existing Contract TypesTime Period Type of User Additional Software FunctionalityType of Contract Functionality Delivered2006–today SAP Application User ERP package (“Enterprise Foundation” package)SAP Application No software functionality ERP product options (“Enterprise Extension” package) Industry packages Supplementary products SAP NetWeaver® technology platform SAP® BusinessObjects™ packages (introduced 2008)2001–2005 mySAP Individual Solutions User Optional software engines mySAP individual solutions Core functionality of licensed Industry-specific software engines mySAP solution suite, solution Pan-industry software engines renamed mySAP™ Supplementary products Business Suite in 2003 mySAP Solution Suite/ SAP xApps™ (introduced 2003) mySAP Business Suite User SAP NetWeaver (introduced 2004) Core functionality of all individual solutions2000 mySAP.com User Optional software enginesmySAP.com (categories I to IV) Core software functionalityBefore 1999 SAP R/3 User Special function blocksSAP R/3® General function blocks Supplementary products26
  26. 26. “SAP Application” Contracts combines the entitlement granted by the “SAP Application”The “SAP Application” contract is the current licensing named user license and the package licenses. The followingcontract offered by SAP. It applies to SAP Business Suite table lists the conditions that apply and the options availablesoftware, SAP NetWeaver technology platform, and SAP for extending licenses for “SAP Application” contracts.BusinessObjects software. The underlying licensing modelExtending Licenses for “SAP Application” ContractsLicense Conditions and Options for Extending “SAP Application” ContractsNamed Users You can license additional “SAP Application,” “SAP Platform,” and “SAP NetWeaver” named user licenses. You can upgrade categories of named user licenses. You cannot license retired user types, for example, “SAP Business Suite” or “SAP ERP.”Packages You can license all packages featured in the current SAP price list. You can increase the extent to which you use a package you have already licensed. Prerequisite: All employees must hold an appropriate named user license. Special users are required for packages within the SAP® BusinessObjects™ portfolio of solutions. 27
  27. 27. SAP LICENSING – THE COMPLETE PICTURE“mySAP Solution Suite” and “mySAP Business Suite” Customers with “mySAP Business Suite” contracts areContracts entitled to license virtually all packages in today’s SAP price“mySAP Solution Suite” and “mySAP Business Suite” list. If you have such a contract, there is no need for you tocontracts were signed between 2001 and 2005. In 2003, convert to an “SAP Application” contract. The followingmySAP solution suite was renamed mySAP Business Suite. table lists the conditions that apply and the options availableIn the following description, mySAP Business Suite refers for extending licenses for “mySAP Business Suite”to both. The major difference from the current licensing mod- contracts.el is that the “mySAP Business Suite” user type includedcore software functionality. If customers required additionalfunctionality that was not included for that user type, theylicensed software engines (see “Description of ExistingContract Types” above).Extending Licenses with “mySAP Business Suite” ContractsLicense Conditions and Options for Extending LicenseNamed Users You can license additional “SAP Business Suite,” “SAP Platform,” and “SAP NetWeaver” named user licenses. You can upgrade categories of named user licenses. You cannot license “SAP Application” named user types (a mix of the user types “SAP Application” and “SAP Business Suite” is not permitted within a single contract).Packages You can license most of the packages in the current price list. There is no need to license the “Enterprise Foundation” package because this functionality is already included in “mySAP Business Suite” user licenses. There is, in general, no need to license specific industry packages because this functionality is mostly included in “mySAP Business Suite” user licenses. Prerequisite: All employees must hold an appropriate named user license. Special users are required for packages within the SAP® BusinessObjects™ portfolio of solutions. .28
  28. 28. “mySAP Individual Solutions” Contracts the named user licenses covered both the users and the rel-Contracts of the type “mySAP Individual Solutions” were evant software functionality. If customers required additionalavailable from 2001 to 2005. mySAP individual solutions functionality that was not included in the individual mySAPwere bundles of SAP software functionality that were made solutions, they licensed this separately.available separately to the customers. Over time the defini-tions of the individual solutions changed due to regrouping of By contrast, SAP’s current licensing model makes a clearfunctionality. In 2003 software functionality was provided in distinction between package licenses, which covers function-the individual solutions: mySAP ERP, mySAP CRM, mySAP ality, and named user licenses, which applies to employeeSupply Chain Management (mySAP SCM), mySAP Supplier access to functionality. As a result, named user licenses areRelationship Management (mySAP SRM), and mySAP Prod- now valid for all software functionality and not restricted touct Lifecycle Management (mySAP PLM). If you hold a con- specific functionality as in the past.tract that includes solutions other than these, please contactyour sales representative for more details. Despite the significant differences between the two models, customers with mySAP individual solutions contracts areAt that time, the SAP licensing model differed in important entitled to license virtually all packages in today’s SAP pricerespects from the current model. In particular, named user list. The following table lists the conditions and options forlicenses for the mySAP products also gave customers the extending licenses for contracts for individual mySAPright to run the corresponding solutions. In other words, solutions.Extending Licenses with “mySAP Individual Solutions” ContractsLicense Conditions and Options for Extending LicenseNamed Users You can license additional named user licenses: “mySAP Individual Solutions,” “SAP Platform,” and “SAP NetWeaver.” You can upgrade categories of named user licenses. You cannot upgrade to a “mySAP Business Suite” named user type. You cannot license “SAP Application” named user types (a mix of “SAP Application” and “mySAP Individual Solutions” user types is not permitted within a single contract).Packages You can license most of the packages in the current price list. There is no need to license the “Enterprise Foundation” package because this functionality is included in “mySAP ERP” user licenses. Industry packages: – Industry packages that extend the functionality accessed by “mySAP Individual Solutions” user types can be licensed. – All users that access the industry packages must have an individual solutions named user (of appropriate type; SAP ERP is appropriate for all industry packages). – If an industry package today requires the “Enterprise Foundation” package as a prerequisite, the named user license must always be “SAP ERP User.” Prerequisite: All employees must hold an appropriate named user license. Special users are required for packages within the SAP® BusinessObjects™ portfolio of solutions. 29
  29. 29. SAP LICENSING – THE COMPLETE PICTUREmySAP.com Contracts with both SAP R/3 and more recent SAP software requiremySAP.com contracts were signed in 2000. The major two named user licenses: “SAP R/3” and “SAP Application.”difference from the current SAP licensing model is thatthe “mySAP.com” user type included most of the software Customers can also choose to convert their “SAP R/3”functionality available at that time. Relatively little additional contract into an “SAP Application” contract. Customersfunctionality was licensed in addition to these named user receive a 45% conversion credit if the contractual value oflicenses. the new “SAP Application” contract equals or exceeds their entire license fee for the SAP R/3 license. To make use ofSAP sales experts can provide advice on how to extend this option, customers must have a valid SAP maintenanceyour “mySAP.com” contract and help you align mySAP.com agreement with SAP and be current on all payments duefunctionality with existing SAP products. Customers with SAP. “SAP R/3” contracts may only be converted into“mySAP.com” contracts also have the option of converting “SAP Application” contracts in their entirety, not in part.their contracts to “SAP Application” contracts when it isconsidered more suitable. Contracts Signed with Business Objects Before 2008 Business Objects was an independent company before itContracts for SAP R/3® Software was acquired by SAP in 2008 and employed a completelyContracts for SAP R/3® software were signed before 1999. different licensing model. Customers who signed contractsSAP R/3 software functionality and the SAP R/3 licensing with Business Objects prior to 2008 have the followingmodel differ in important respects from the current SAP options available to them:products and licensing model. For this reason, customers Customers may retain and extend their Business Objectswith contracts for SAP R/3 functionality are permitted to contract. The original terms, conditions, and maintenanceaccess only functionality available in SAP R/3 software and agreements apply.may only license additional functionality featured in the SAP Customers may sign an additional “SAP Application”R/3 price list. contract to license new functionality from the SAP price list. SAP terms, conditions, and maintenance agreementsCustomers with SAP R/3 contracts can sign an additional apply.“SAP Application” contract, enabling them to license pack- Customers may convert their Business Objects contractages and named users on the basis of the current price into an “SAP Application” contract, giving them the advan-list. This is also possible for customers with SAP R/3 tage of having just one contract to manage. SAP terms,contracts who wish to license functionality from the SAP conditions, and maintenance agreements then apply.BusinessObjects portfolio. Please note that users working30

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