CAUSE AND EFFECT DIAGRAM [ISHIKAWA] BY:- Lalit Mohan Lalit Mohan (L)
WHAT IS IT? An analysis tool that provides a systematic way of looking at effects and their respective causes Developed by Dr. Kaoru Ishikawa of Japan in 1943 and is sometimes referred to as an Ishikawa Diagram or a Fishbone Diagram because of its shape
Why implement this? It helps determine the root causes of a problem using a structured approach. It encourages group participation and utilizes group knowledge of the process. It uses an orderly, easy-to-read format to diagram cause-and-effect. relationships It indicates possible causes of variation in a process.
What does it do? Enables team to focus on the content of the problem , not on the history of the problem. Focus the team on cause not on symptoms.
How to implement ? Generate the cause needed to build a cause and effect diagram,choose one method. Brain storming Check data sheets collected before meeting Construct a cause and effect diagram Place the problem statement in a box on right hand side Draw the root causes of process and connect it to the back bone of fish bone. Causes causes EFFECT Causes causes
Major types of causes:- Production process Machines Method Material People Environment Service process Policies Procedure Plant people
Analyze the diagram• Look for causes that appear repeatedly. These may represent root causes.• Look for what you can measure in each cause so you can quantify the effects of any changes you make.• Most importantly, identify and circle the causes that you can take action on.