Good afternoon – Intro 3Who knows about 23Things?Quick overview – what worked/what didn’t/lessons learned
Probably familiar with 23Things conceptSelf-directed, experiential learning – web 2.0, which includes creating, sharing, linking and remixing of creative contentThis is the original program, though now there are hundreds of iterations over many types and sizes of libraries.
23Thing concept looked at broadly, seems instantly scaleable for single branch library, or group of smaller libraries, which predominate in Iowa one thing at a time one a month learn together in physical or virtual settingHowever, some challenges present themselves staff time – esp. in 1-2 person shops even if self-directed, time and connectivity are issues buy-in by management – why if self-directed, how do feedback loop? Effectiveness?
Christa will be discussing the challenges in promoting and administering a staff training program across an entire state.Like Christa in Nebraska, in Iowa we have a number of small and very small libraries – often 1-2 ppl shops – who nonetheless need to keep current with the technologies their patrons use. We do not have a statewide 23Things program – YET! However, I’ve been teaching sessions on aspects of Web 2.0 for years around the state – in person and virtually. Blogging, sharing digital content, social networking. However, I’ve had little opportunity to see if what I presented was actually useful to participants. Unless they emailed me. Still struggling with how to follow-up.
One place that feedback and follow-up should have been easy was in my own workplace. However…(slide)Not so much. I’m not going into this in detail, but a self-directed program, where not tied to EITHER incentives OR job performance, just did not work. A few people would do it, but after a while, and “pushing” I did on the concept started to seem like nagging. Not being fully supported and encouraged and participated in by upper management. Not their fault, just wasn’t set up for that. I am rejiggering. Using lessons learned from another initiative in my state.
In the last few months, one of regional library service areas – who do training and support for libraries in 7 regions around the state – did a “13Things” program. Scaled down, manageable. All online via Adobe Connect – we have state contract for this for all training. They signed up for the course, logged in from work or home.Discussion questions in chat pods on the side – pre-created discussion questions, or topics that came up during 90mins.
BonnieMcKewon, Administrator at the Northwest Iowa Library Svc Area gave me her “lessons learned” from the 13Things program, which is still ongoing. Quickly: What workedAttendance – high for online CE. Surprise: how many returned! Range / instructors: “really the strong suit of 13Things to have many, many diff instructors, because you’re involving more ppl in learning to teach online, and it’s more interesting for the audience”Also easier for the LSA staff – 2 people – so don’t have to teach all themselves. Chat Pods – interactive discussion questions for participants – keeps interest throughout and after Homework – assigned homework. Upload pic to flickr, send link to LSA staff, etc. CE credit not offered until homework turned in (idea). Great idea, but staff was overwhelmed. Once class/week w/30 ppl. Pros:Deliberate feedback step - Required attention!CE credits dependent on it, so likely to be doneALL homework included push to EBSCOHostConsWasn’t necessarily interesting to themIs homework task really what they want to do with that tool? Staff didn’t have time to respond to these quickly
Beyond 23 things - Computers in Libraries 2011
Beyond 23Things<br />Louise Alcorn<br />Reference Technology Librarian<br />West Des Moines (Iowa) Public Library<br />Computers in Libraries<br />March 23,2011<br />
Why 23Things?<br />PLCMC's Learning 2.0 project [was created] to encourage staff to experiment and learn about the new and emerging technologies that are reshaping the context of information on the Internet today. The objectives of this program are to:<br />encourage exploration of Web 2.0 and new technologies by PLCMC staff.<br />provide staff with new tools (that are freely available on the Internet) to better support PLCMC's mission: Expanding minds, Empowering individuals and Enriching our community.<br />reward staff for taking the initiative to complete 23 self-discovery exercises.<br />From http://plcmcl2-about.blogspot.com/<br />
What Worked?<br />Attendance – average 30 participants<br />Range of Topics and Instructors<br />Be compulsive about each class - dress rehearsal – “the best thing we do for ourselves” (Bonnie McKewon)<br />Adobe Connect room dedicated to 13Things<br />Google Site for 13Things Course (http://sites.google.com/site/nwilsa13things/home)<br />Chat Pods – interactive discussion questions created ahead of time <br />Homework! <br />
What Didn’t Work?<br />Needed to do more ongoing marketing (recurring theme)<br />Reluctance of participants to get headset with microphone, so can interact fully<br />“[The SurveyMonkey sent at the end], that’s a good measure of what they thought…we can see patterns in what they can/cannot do…in a perfect world, we should be using those survey results to follow up and plan future classes…but we don’t always do it” due to staffing, etc. (Bonnie McKewon)<br />
Lessons Learned<br />MARKETING!<br />Buy-in on all levels<br />Feedback loop <br />Follow up with participants <br />Make it relevant<br />