Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Support Strategy, Operations, and Customer Success Executive
Industry
Technology / Software / Internet
About
I create conditions for success. I am passionate about growing and developing people, and mentoring them to deliver world-class customer experience. My definition of world-class customer experience is helping the customers achieve the full benefit of using our product, so they can be more productive, competent, and successful.
I am a seasoned data-driven executive with a wide range of leadership experience in multiple customer-facing areas in consumer, SMB, and Enterprise space.
I am a frequent participant in the support industry events as a speaker and a panelist. I have been recognized as an Innovator of the Year by Consortium for Service Innovations for my contribution to the develop...
Tags
technical support
support strategy
strategy
technology
startups
suppport startegy
kcs
services
business
customer support
customer service
knowledge
best practices
mergers and acquisitions
See more
Presentations
(7)Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Support Strategy, Operations, and Customer Success Executive
Industry
Technology / Software / Internet
About
I create conditions for success. I am passionate about growing and developing people, and mentoring them to deliver world-class customer experience. My definition of world-class customer experience is helping the customers achieve the full benefit of using our product, so they can be more productive, competent, and successful.
I am a seasoned data-driven executive with a wide range of leadership experience in multiple customer-facing areas in consumer, SMB, and Enterprise space.
I am a frequent participant in the support industry events as a speaker and a panelist. I have been recognized as an Innovator of the Year by Consortium for Service Innovations for my contribution to the develop...
Tags
technical support
support strategy
strategy
technology
startups
suppport startegy
kcs
services
business
customer support
customer service
knowledge
best practices
mergers and acquisitions
See more