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Everyone gets a library! Challenging and rethinking the library experience Rosie Jones keynote


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Libraries play a critical role in fostering inclusivity. It could be argued that the mission of the Open University, to be open to people, places, methods and ideas, is actually a mission close to the heart of all libraries and one that we all should follow. The ideal library is one that supports welcoming, open spaces that encourage inclusivity. This presentation will share examples of inclusive approaches and highlight some of the tensions in a Higher Education environment.

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Everyone gets a library! Challenging and rethinking the library experience Rosie Jones keynote

  1. 1. Rosie Jones Director of Student and Library Services Everyone gets a library! Challenging and rethinking the library experience
  2. 2. Sharing stories • Spaces • Information Literacy • Mission • Library boundaries
  3. 3. The Alan Gilbert Learning Commons: a new learning environment Rosie Jones Learning Commons Development Manager
  4. 4. The Alan Gilbert Learning Commons
  5. 5. Consultation Group
  6. 6. Bringing the joy back into learning: students, staff and space.
  7. 7. The quality of physical learning environments impacts on student engagement and learning (JISC, 2006; Jolly, 2012; UCISA, 2015; Arora, 2013).
  8. 8. Furniture, fittings and decor • Flexible learning spaces • Welcoming spaces (Student focus group) • Inspirational spaces • Spaces to accommodate different preferences • Space for group work and circulation • Comfortable learning spaces • Accessibility
  9. 9. Colours • Bright colours are thought to promote mental alertness and activity. • Green can have a calming effect • Blue can nurture tranquility • Good natural daylight can increase productivity and reduce absenteeism
  10. 10. ‘It reminds me somehow of my favourite childhood movie ..Charlie and the Chocolate Factory when the doors open to an edible world, it’s kind of magical and at the same time festival! I think it allows the mind to wander to ….. a little world that you can create yourself.’
  11. 11. ‘[student] also spoke about the transformative nature of the space. ……………This resulted in him feeling more confident about his learning and seeing the atmosphere differently. Instead of seeing the library as noisy and busy, he started to see it as warm and social. This transformation was such that Dean completely changed the way that he learned and on his next visit to the library, actively sought out people to work with.’ [Researcher findings]
  12. 12. Collaborative areas It helps me and my friends during our group project etc. It is visible to everybody. So, anybody can make a suggestion quickly within the team.
  13. 13. Hilly Banks There were people relaxed on the bean bags in the corner that once housed desks. The talk was of a group presentation, but the atmosphere informal, like a needed break from the strict world of study
  14. 14. Importance of learning space design. • Well designed learning spaces can increase levels of student creativity, productivity and well-being • Colours of walls, degree of natural light, furnishings and temperature of the classroom influence motivation to learn, mental alertness and can reduce absenteeism (Arora, 2013)
  15. 15. The IL Definition Rosie Jones Deputy Chair: CILIP Information Literacy Group
  16. 16. CILIP Definition of Information Literacy 2004 “Information literacy is knowing when and why you need information, where to find it, and how to evaluate, use and communicate it in an ethical manner”
  17. 17. CILIP Definition of Information Literacy 2018 “Information literacy is the ability to think critically and make balanced judgements about any information we find and use. It empowers us as citizens to develop informed views and to engage fully with society.”
  18. 18. Information Literacy and Everyday Life • Checking information online • Online transactions • Behave ethically online • Social media • Digital footprint • Privacy
  19. 19. Information Literacy and Citizenship • How to understand the world around us? • Recognise bias and misinformation • Fake news • Critical judgement
  20. 20. Information Literacy and Education • All stages of education • School, Further Education and Higher Education • Critical thinking skills • Transition from school to Higher Education • Equips learners with intellectual strategies
  21. 21. Information Literacy and the Workplace • Knowing when and how to use information • To help achieve organizational aims and adds value • Interpret work related information • Contributes to employability • Teamworking • Problem solving and analytical skills
  22. 22. Information Literacy and Health • Using credible and reputable healthcare sources when looking for treatment and prognosis. • Becoming active partners in healthcare • Engaging in informed dialogue with healthcare professionals. • Making it easier (NHS Scotland)
  23. 23. Mainstreaming IL
  24. 24. Definition: - Posters and postcard: A3 - content/uploads/2018/08/ILG-definition-A3- poster_digital.pdf A4 - content/uploads/2018/08/ILG-definition-A4- poster_digital.pdf A6 - content/uploads/2018/08/ILG-definition-A6- postcard.pdf
  25. 25. The Open Library Rosie Jones Director of Library Services, OpenLearn and TEL
  26. 26. The Open University • Open to People, Places, Methods and Ideas • The UK’s only university dedicated to distance learning • Over 170,000 students • 76% of OU students work full or part-time during their studies • 23% of OU UK undergraduates live in the 25% most deprived areas • 34% of new OU undergraduates are under 25 • 24,709 students with disabilities studied at the OU in 2017/18 • 32% of students had one A level or lower qualification at entry
  27. 27. 06/20/19 34The Open University Free Learning As part of its commitment to access, the OU freely releases educational materials into the public realm. 5% of OU modules released for free on OpenLearn 58 million visitors since launch in 2006 25 programmes with the BBC each year (250 million views)
  28. 28. 35,251 Views of OU Library YouTube 102,000 visits to the OU Library website and 70,000visits to Library Search per month 12.7kfollowers on Twitter 24,425 Likes on Facebook Library Services: digital commsLibrary Services: digital comms 34,000 surveyed in the 2016 National Student Survey agree library resources and services are good enough for their needs
  29. 29. 20/06/19 36The Open University Accessibility Large numbers of OU students with accessibility needs – 20,000+ • Library accessibility experts working and leading across institution • Expertise • Site audits and testing • Working with developers • Identifying solutions Pixabay cc0
  30. 30. 20/06/19 37The Open University Library Student Panel Working in partnership with students to design new products & services • Annual rolling membership of ~500 students (representative) • Two intake points • Representative sample of 9,000 students approached • Preferences for engagement sought • No more than four research activities a year
  31. 31. Library Student Panel
  32. 32. 20/06/19 39The Open University Digital Capabilities Digital Skills & Capabilities A groundbreaking OU wide initiative to ensure a fully digitally capable university
  33. 33. 20/06/19 40The Open University Live engagement • Facebook chats • Non-social media equivalents • Event tie ins • Live tour of the Library for International Women’s Day • Zero-calories advent calendar • Student Hub Live • Fake news Fridays
  34. 34. Rosie Jones Director of Student and Library Services
  35. 35. Learning Hub
  36. 36. PASS
  37. 37. Holistic approach to mental health and wellbeing Rapid response
  38. 38. Yes to Respect
  39. 39. Funding advice
  40. 40. Student Life Building
  41. 41. Student Life Building Vision Student Life will be a student-centred and student-led space, providing information and support to inspire and empower success in learning and life.
  42. 42. Core features of Student Life Building • Information zone, consulting rooms, syndicate rooms and, a café.” • Technology-enabled environment, • Supporting a variety of learning preferences, activities and attendance patterns. • A range of flexible spaces, enabling social and collaborative learning,
  43. 43. Integrated student support Rapid response
  44. 44. Any questions? Rosie Jones Director of Student and Library Services