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Leveraging Technology In The New Employee Orientation Process


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This presentation was first made by Phil La Duke (Director Performance Improvement for O/E Learning) on August 19, at the Society for Applied Learning Technologies (SALT) Washington Interactive Technologies Conference in Washington DC. For more information on this topic contact Phil La Duke ( or visit

Published in: Business, Technology
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Leveraging Technology In The New Employee Orientation Process

  1. 1. Leveraging Technology to Streamline the New Hire Training and Course Evaluation Phil La Duke O/E Learning Presents…
  2. 2. Introduction <ul><li>Housekeeping </li></ul><ul><li>Introductions </li></ul>
  3. 3. Goals of New Employee Orientation <ul><li>Introduce the new employee to our corporate culture </li></ul><ul><li>Set a tone and help the employee to transition smoothly and reduce the stress of starting a new job </li></ul><ul><li>Complete all necessary paperwork and mandatory training </li></ul><ul><li>Reduce the “dead time” between hiring and working in the new position </li></ul>
  4. 4. Why Worry About it Now? <ul><li>Things have really changed around here </li></ul><ul><li>We have time to plan </li></ul><ul><li>Upswings follow Downturns </li></ul><ul><li>We will likely have to hire while we have smaller staffs </li></ul><ul><li>We have to do more with less resources </li></ul>
  5. 7. Why Leverage Technology? <ul><li>Reduces the time necessary to orient a new hire </li></ul><ul><li>Frees up training and HR personnel to focus on more substantive activities </li></ul><ul><li>Allows more flexibility </li></ul><ul><li>Acclimates the new employee to the company culture in a safe setting </li></ul><ul><li>Helps to assess skills prior to the new employee’s start date </li></ul><ul><li>Avoids information overload </li></ul>
  6. 8. Technologies We Can Leverage <ul><li>Recorded Media </li></ul><ul><li>Internet/web </li></ul><ul><ul><li>Virtual Orientations </li></ul></ul><ul><ul><li>Online Safety Courses </li></ul></ul><ul><ul><li>Online pretesting and “test out” </li></ul></ul><ul><li>Electronic Performance Support tools </li></ul><ul><ul><li>Completion of benefits and legal paperwork </li></ul></ul><ul><ul><li>Electronic Employee handbook </li></ul></ul><ul><li>Intranet </li></ul><ul><li>Email </li></ul><ul><li>Learning Management Systems/HR Management Software </li></ul>
  7. 9. Recorded Media <ul><li>Video </li></ul><ul><li>DVDs </li></ul>
  8. 10. Internet/web <ul><ul><li>Virtual Orientations </li></ul></ul><ul><ul><li>Online Safety Courses </li></ul></ul><ul><ul><li>Online pretesting and “test out” </li></ul></ul>
  9. 11. Electronic Performance Support tools <ul><ul><li>Completion of benefits and legal paperwork </li></ul></ul><ul><ul><li>Electronic Employee handbook </li></ul></ul>
  10. 12. Sample Electronic Performance Support Tool
  11. 13. Intranet <ul><li>Reinforces the use of the intranet in day-to-day activities </li></ul><ul><li>Familiarizes the new hire with the navigation and content of the Intranet </li></ul><ul><li>Available from the desktop </li></ul>
  12. 14. Email <ul><li>Increasingly more powerful </li></ul><ul><li>Can interface with other software to send out auto notifications </li></ul><ul><li>Can help to make the new hire feel welcome. </li></ul>
  13. 15. Learning Management Systems/HR Management Software <ul><li>Can trigger auto emails </li></ul><ul><li>Can trigger enrollment in class </li></ul><ul><li>Can be used to monitor progress </li></ul>
  14. 16. Be Careful… <ul><li>Be sure to include human touch points </li></ul><ul><li>Monitor progress </li></ul><ul><li>Anticipate questions and support needs </li></ul><ul><li>Establish a positive, welcoming tone </li></ul><ul><li>Make it clear whether or not the time spent on these pre-start date activities are paid or unpaid </li></ul>
  15. 17. Technology and Course Evaluation <ul><li>Level 1 </li></ul><ul><li>Level 2 </li></ul><ul><li>Level 3 </li></ul>
  16. 18. Conclusion <ul><li>Technology can greatly improve the speed and </li></ul><ul><li>efficiency of the New Employee Orientation process </li></ul><ul><li>As training resources are more and more scarce technology will play an increasing role in activities like the New Employee Orientation </li></ul><ul><li>It’s important to counter balance technology with human interaction </li></ul><ul><li>Questions? </li></ul>
  17. 19. Thank You! This presentation is available at
  18. 20. <ul><li>Phil La Duke </li></ul><ul><li>Director, Performance Improvement </li></ul><ul><li>O/E </li></ul><ul><li>2125 Butterfield, Suite 300N </li></ul><ul><li>Troy, MI 48084 </li></ul><ul><li>248-860-1086 </li></ul><ul><li> </li></ul>