About meimmersion abw

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About meimmersion abw

  1. 1. Amaya Becvar Weddle, Ph.D. User Experience Researcher and Designer
  2. 2. Overview• About Me• Research Examples – Developing Professional Perception – UX for Hardware and Devices – UX for Mobile Ecologies
  3. 3. About Me
  4. 4. Ph.D. Work• Distributed and embodied cognition• Social consequences of technology• Gestures for thinking• Web 2.0 platforms and video for teaching• Multitouch table devices
  5. 5. Expertise• Ethnography• Contextual Inquiry• Mobile Usability/Prototype Testing• Rapid Usability Testing (Agile UX)• Behavioral/Web Analytics• Benchmarking Studies + Metrics• Unmoderated Usability Testing• Surveys and Card Sorting• Content Development + Copywriting• Teaching + Curriculum Development
  6. 6. Research Examples
  7. 7. Developing Professional Perception
  8. 8. Practical Instruction• Expert skill = perceptual and motor abilities – Visual, auditory, haptic• What practices do instructors use to nurture a developing professional perception• How can we support or augment these with educational technology
  9. 9. Guidance• Molding and directing
  10. 10. Augmented Instruction• Video comparison tool to support reflection and development of professional perception• Any-time access to expert demonstrations• Outcomes: – More time-on-task – More work in productive dyads
  11. 11. UX for Hardware and Devices Medical Implant Mobile Controller Medical Applicator and Packaging
  12. 12. Medical Implant Mobile Controller Methods Used: Project Goal: • Contextual inquiry/ethnographic Improve the hardware and UI design to visits better serve the needs of patients • Design ideation • Lack of understanding of UI = • Iterative usability testing with patient can’t control chronic prototypes pain • Reduce support calls and clinic visits
  13. 13. Medical Implant Mobile Controller Methods Used: • Contextual inquiry/ethnographic visits • Design ideation • Iterative usability testing with prototypes
  14. 14. Medical Implant Mobile Controller Methods Used: • Contextual inquiry/ethnographic visits • Design ideation • Iterative usability testing with prototypesDefined 3 Single program Multi-program Programmers – users – users –distinct user Build/modify On/off, Choose programsgroups: between 4 pre- up/down existing programs
  15. 15. Medical Implant Mobile ControllerMethods Used: Design Ideation• Contextual inquiry/ethnographic Metaphor: cell phone visits • Menu flow• Design ideation• Iterative usability testing with • Program activation prototypes • Strength adjustment
  16. 16. Medical Implant Mobile Controller Methods Used: Iterative Usability Testing • Contextual inquiry/ethnographic • New design prototype visits • Hardware and UI design • Design ideation • Can patients execute tasks • Iterative usability testing with appropriate to their prototypes expressed needs?
  17. 17. Medical Implant Mobile ControllerMethods Used: Design Ideation• Contextual inquiry/ethnographic visits Metaphor: cell phone• Design ideation • Menu flow• Iterative usability testing with • Program activation prototypes • Strength adjustment
  18. 18. Medical Implant Mobile ControllerMethods Used: Design Ideation• Contextual inquiry/ethnographic visits New Metaphor –• Design ideation TV remote control• Iterative usability testing with • Make it look and behave like prototypes a simple TV remote control
  19. 19. Medical Implant Mobile ControllerMethods Used:• Contextual inquiry/ethnographic Design Ideation visits New Metaphor –• Design ideation TV remote control• Iterative usability testing with prototypes Single program Multi-program Programmers – users – “On/off, users – “Change “Set up your DVR” Up/down” the channel”
  20. 20. Medical Implant Mobile Controller -Outcomes• Delivered insightful perspective on the user base that directly impacted a design approach• Users from all groups were better able to accomplish everyday tasks as measured by higher success rates• Better control over the device leads to better quality of life• Having patients take the reigns on their own pain control decreases Boston Scientific’s support costs
  21. 21. Medical Applicator Methods Used: • Focus groups, contextual interviews • Design ideation • Usability testing with prototypes • Home visits• Project goal: – Applicator Design – Applicator Packaging and Medication Delivery – Box Design
  22. 22. Medical Applicator DesignMethods Used:• Focus groups, contextual interviews• Design ideation Focus Groups• Usability testing with prototypes• Home visits
  23. 23. Medical Applicator DesignMethods Used:• Focus groups, contextual interviews• Design ideation• Usability testing with prototypes• Home visits
  24. 24. Medical Applicator DesignMethods Used:• Focus groups, contextual interviews• Design ideation• Usability testing with prototypes• Home visits
  25. 25. Medical Applicator DesignMethods Used:• Focus groups, contextual interviews• Design ideation• Usability testing with prototypes• Home visits
  26. 26. Medical Applicator DesignMethods Used:• Focus groups, contextual interviews• Design ideation• Usability testing with prototypes• Home visits
  27. 27. Medical Applicator Design -Outcomes• Delivered a comprehensive solution for applicator, packaging, and box that fit with varied constraints (FDA, business, UX)• Validated approach by testing conceptual, low- , and high-fidelity prototypes in a variety of realistic environments with target users
  28. 28. UX for Mobile Ecologies Integrated Wellness System
  29. 29. Integrated Wellness System Methods Used: •Focus groups •Contextual interviews •Persona and use case development •Design ideation •Usability testing with prototypes• Project goal: – Design a concept for an integrated wellness system – Define target users and use cases – Deliver refined and tested prototypes and specs of all associated elements
  30. 30. Integrated Wellness System Methods Used:•Focus groups•Contextual interviews•Persona and use case development•Design ideation•Usability testing with prototypes
  31. 31. Integrated Wellness System Methods Used:•Focus groups•Contextual interviews•Persona and use case development•Design ideation•Usability testing with prototypes
  32. 32. Integrated Wellness System Methods Used:•Focus groups•Contextual interviews•Persona and use case development•Design ideation•Usability testing with prototypes
  33. 33. Integrated Wellness System Methods Used:•Focus groups•Contextual interviews•Persona and use case development•Design ideation•Usability testing with prototypes

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