What is Social Media?• web- and mobile-based technologies to support interactive dialogue and “introduce substantial and pervasive changes to communication between organizations, communities, and individuals.• Build relationships• Social Communications Channel
How to get into Social Media• There are several ways you could get into Social Media. You could write a blog, a FaceBook, Twitter, or YouTube account.• By writing a blog you are able to get into more detail to your selected audience with your product, by writing paragraphs and having images and allowing viewers to comment on the blog post.• Social Networking sites such as FaceBook, and Twitter allow you to post “statuses” as well as make a fan page. For instance with FaceBook you could make a fan page for viewers to like which will allow them to visit your store or buy your product, Same goes for twitter.
Benefits of Social Media!• More customers• Bigger chance to expand your company• Bigger profits• Cost Effective• Keep an eye on competition• Make customer service better