Spectrum Organizational Development - Consulting Expertise

533 views

Published on

This presentation is a subset of a piece Spectrum Organizational Development recently delivered for a client. The slides help employees understand that if they truly wish to be a value-added part of their organization, that they must act as though they are "consultants" and anticipate what their client, or organization needs, be able to actively listen to what is being said, and be able to develop a plan for the short, medium and long term.

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
533
On SlideShare
0
From Embeds
0
Number of Embeds
11
Actions
Shares
0
Downloads
39
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Spectrum Organizational Development - Consulting Expertise

  1. 1. Consulting Expertise
  2. 2. Change in Approach
  3. 3. •  Ensure you have plenty of experience to back up the fact that you’re saying that you can help •  Your goal – Authority, Credibility & Respect Becoming a Consultant
  4. 4. •  To analyze a business, taking it apart from the inside and trying to figure where to go next with it The Underlying Concept
  5. 5. Consul'ng   Exper'se   An'cipate   Listen   Plan   Three Abilities
  6. 6. Consul'ng   Exper'se   An'cipate   Listen   Plan   Three Abilities
  7. 7. Anticipate
  8. 8. Start  with   Know   Think  in   “What  if’s”   Think  it   through   Be  Aware   4 Keys to Better Anticipation
  9. 9. •  The more you Know, the better you can predict and respond. •  Spend the time educating yourself and getting to know more about who and what is around you. Know
  10. 10. Know
  11. 11. •  Train yourself and others to consider the relationship of cause and effect in every decision you make. •  Think of how each choice impacts the next choice. Think in “What If’s”
  12. 12. Think in “What If’s”
  13. 13. •  We’re busy and trying to move fast. In doing so we often miss the ability to capitalize on a strategic choice •  Slow down •  Consider all options Think it Through
  14. 14. Think it Through
  15. 15. •  One of the best ways to anticipate is simply to observe, be aware of what’s around you, evaluate your choices and act Be Aware
  16. 16. Consul'ng   Exper'se   An'cipate   Listen   Plan   Three Abilities
  17. 17. Listen
  18. 18. Becoming an Active Listener
  19. 19. Active Listening Sensing   • Postpone   evalua'on   • Avoid  disrup'ons   • Maintain  Interest   Evalua'ng   • Empathize   • Organize   informa'on   Responding   • Show  Interest   • Clarify  the   Message  
  20. 20. 80% Keep Quiet
  21. 21. •  Good listeners seek to understand - and challenge - the assumptions that lie below the surface of every conversation Challenge Assumptions
  22. 22. Consul'ng   Exper'se   An'cipate   Listen   Plan   Three Abilities
  23. 23. Plan
  24. 24. Where Are You Going?
  25. 25. Seeing the Future
  26. 26. Periodization
  27. 27. Short   Medium   Long   A Portfolio Approach
  28. 28. •  Time Management •  Needs Analysis •  Skills, Attitudes, Knowledge •  Tactical Short-Term (30 Day Cycle)
  29. 29. •  Continuous Improvement •  Operations Planning •  Behaviour Change •  Consultative Medium-Term (6-9 Months)
  30. 30. •  Business Evolution •  Strategy •  Foundational Change •  Strategic Long-Term (1-2 Years)
  31. 31. Repeat
  32. 32. Consul'ng   Exper'se   An'cipate   Listen   Plan   Three Abilities

×