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Metrics, Dashboards & Business Engagement for Workforce Pros


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Expanding Business Engagement Virtual Learning Series, Session 2: Profiles & Metrics

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Metrics, Dashboards & Business Engagement for Workforce Pros

  1. 1. 1  May  3,  2013  Expanding  Business  Engagement  Ini2a2ve  US  DOL  Employment  &  Training  Administra2on  Expanding  Business  Engagement  Ini2a2ve  US  DOL  Employment  &  Training  Administra2on  Profiles  &  Metrics  Virtual  Learning  Series  Session  2        June  5,  2013  
  2. 2. 2  2  DOLETA  Team    Gina  Wells    Megan  Lizik    Jonathan  Payne  U.S.  Department  of  Labor,  ETA    
  3. 3. 3  3  Social  Policy  Research  Associates  (SPR)      Ahmad  Mansur  EBE  Project  Manager    Kris@n  Wolff    Technical  Assistance  &  Training    Sam  McCoy  Technical  Assistance  &  Training    
  4. 4. 4  4  SubmiLng  Ques2ons  §  To  submit  a  ques2on  or  comment,  type  the  ques2on  in  the  text  box  §  Click  the  send  buRon.  §  Your  name,  the  text  and  your  ques2on  will  appear  on  your  screen,  indica2ng  successful  submission.  §  If  you’d  like,  you  may  choose  who  you  want  to  submit  the  ques2on  to  by  selec2ng  their  name  from  the  drop-­‐down  menu  in  the  “Start  Chat  with”  field  (default  is  “Everyone”)  Chat  Room  Send    BuRon  Text  Box  Drop-­‐Down    Menu  
  5. 5. 5  5  It’s  geLng  HOT  in  here…  Avoiding  the  fire  drill:  •  Phone  muted  at  all  2mes  unless  speaking  •  Deac2vate  microphones  on  all  devices    •  Avoid  using  3rd  party  applica2ons.  Just  use  your  phone.  5
  6. 6. 6  6  Avoiding  the  Fire  Drill:  6•  Turn  off  all  microphones  including  webcams  &  computer  mics  •  Use  your  phone  to  dial  back  in  –  do  not  use  Skype,  etc.  
  7. 7. 7  7  Agenda  ü  Overview:  Day  2  of  the  EBE  Virtual  Learning  Series!  ü  EBE  Dashboards  &  Metrics:  Team  MA  ü  Effec2ve  Prac2ce  Profile:  NAWB  ü  Q&A  ü  Closing  and  What  to  Expect  Tomorrow  
  8. 8. 8  8  Overview:  Virtual  Learning  Series  &  Final  Session  Day   Theme  Day  1:  June  5th    Transforma2on  Stories  Day  2:  June  6th  MassachuseRs  on  Metrics  &  Mini  Profile  Day  3:  June  7th  Social  Media  That  Works  &    EBE  Case  Studies  Final  Session:    June  21,  2013  Review  of  progress  &  EBE  tools,  website  
  9. 9. 9  9  Ken  Messina    Ken  Messina  Statewide  Rapid  Response  Manager  MassachuseRs  Division  of  Career  Services  
  10. 10. 10  Department  Descrip@on  Business  Served  (2013)  Amount  of  Funding/  Grants  Awarded  Jobs  Created  Jobs  Retained  Employees  Served  Private  Investment  EOLWD  –  Rapid  Response  Team  Responds  to  lay-­‐offs  and  closing  around  the  state,  Also  involved  in  Lay-­‐off  Aversion  &  assis2ng  co.  w/economic  development-­‐.  217  Lay-­‐off  49  Aversion  $832,115.00-­‐RRSA-­‐Grants      6-­‐Companies    n/a     n/a     11,625-­‐affected      1853-­‐employees    n/a    EOLWD-­‐DCS-­‐  Career  Centers  To  serve  as  the  States  delivery  system  for  employment  &  training  services  to  employers  and  job  seekers    9237   n/a     6606-­‐Job  orders  listed    n/a     16,326-­‐Customers  entered  employment    n/a    EOLWD-­‐DCS-­‐  Workforce  Training  Fund  To  provide  employers  with  funding  to  assist  training  employees  create  jobs    266  Co-­‐Served  355  Grants  Awarded  1,407663.50-­‐General    $758,639.91-­‐Express  $436,000  HITG    ???   ???   ???   ???  EOLWD-­‐DIA  Dept.  of  Industrial  Accidents  To  oversee  Workers  Compensa2on  System  in  MA.     25   25,000-­‐per  company    n/a     n/a      4,000-­‐  employees  served    EOHED-­‐  MA  Office  of  Business  Development  Strengthen  the  MA  economy  by  providing  highly  responsive  pro-­‐  business  climate  that  s2mulates  business  expansion  &  job  growth.    34  Projects   23-­‐Grants  $17,763,089  awarded    2814     10497     $746,150,901    EOLWD-­‐DCS  Worksharing  Program  To  preserve  the  jobs  of  the  Commonwealth’s  Workers  when  it  is  necessary  for  their  employer  to  cut  payroll  costs.    47  Companies   2000     2000    MassachuseZs  -­‐  Integrated  Dashboard  
  11. 11. 11  11  Na2onal  Associa2on  of  Workforce  Boards  (NAWB)    Tim  Aldinger  Chief  Learning  Officer    Josh  Copus  Vice  President  &  Chief  Opera2ng  Officer    
  12. 12. 12  12  What  we  will  cover  in  the  next  hour  •  Quick  review  of  suppor2ng  research  •  The  alarmingly  simple  concept  of  Just  Add  One  •  Local  Examples:  –  Jefferson  County  –  Stanislaus  County  •  Discussion/Q&A  •  GeLng  involved  in  the  na2onal  campaign  
  13. 13. 13  13  The  Big  Idea  of  “Just  Add  One”  Alarmingly simple question: what would happen to ourlocal economies if every business in our region just addedone worker?Video:
  14. 14. 14  14  Background  Research:  The  Jobs  Gap  Insert  Slides  from  NAWB  
  15. 15. 15  15  Leadership  Capabili2es  of  Workforce  Boards  
  16. 16. 16  16  Weadership  1. Adopt a Wide-Angle Point of View2. Build Diverse Networks3. Embrace Openness4. Encourage Experimentation5. Add Unique Value6. Cultivate Next Generation Leaders
  17. 17. 17  17  Local  Examples:  Jefferson  County,  CO:  “Add  One”  1.  Brief History2.  Process1.  Understand: Recognizing potential of one hire2.  Engage: “Proof of Concept” and website3.  Deliver: Retooling Biz Services4.  Measure: Job Pledges3.  Outcomes1.  939 Jobs Pledged2.  Deep partnerships formed across multipleorganizations
  18. 18. 18  18  Local  Examples:  Stanislaus  County,  CA:  “Stan  Together”  1.  Brief History2.  Process1.  Understand: “Multiplier Effect Framing”2.  Engage: Significant media and targeted outreachefforts3.  Deliver:4.  Measures: The position:• did not exist, or had not been filled in the past 12 months;• was permanent employment; and• averaged at least 30 hours per week.3.  Outcomes1.  1,306 people in new positions in an area that hadbeen dealing with up to 16.4% unemployment!
  19. 19. 19  19  Joining  the  Na2onal  Effort  Visit:!
  20. 20. 20  20  Thank  You  Teams!  
  21. 21. 21  21  Ques2ons  for  NAWB  
  22. 22. 22  22  What’s  Next?    
  23. 23. 23  23  Thank  You!  Ahmad  Mansur  (510)  788-­‐2456      Kris@n  Wolff  (503)  888-­‐1022  kwolff@thinkers-­‐and-­‐      
  24. 24. 24  24  DOLETA  Team    Gina  Wells    Megan  Lizik    Jonathan  Payne  U.S.  Department  of  Labor,  ETA