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What can Social Systems Theory bring to the VSM?

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The slides supporting my talk at the Metaphorum conference in Düsseldorf. You can also watch them with the animations here: https://www.youtube.com/watch?v=0YNFAXiqbQc .

Published in: Leadership & Management
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What can Social Systems Theory bring to the VSM?

  1. 1. METAPHORUM 2018 2-4 NOVEMBER, DÜSSELDORF VSSMIVO VELITCHKOV
  2. 2. The Metaphorum conference is in Germany this year.
  3. 3. PM Fair 2017
  4. 4. PM Fair 2017 But of course… #Brexit Hm, Germany…
  5. 5. PM Fair 2017 germane /dʒəːˈmeɪn/ adjective Relevant to a subject under consideration. Origin Early 17th century: variant of German, with which it was synonymous from Middle English. The current sense has arisen from a usage in Shakespeare's Hamlet. Oxford Dictionary
  6. 6. PM Fair 2017 “…there is no way in which an insurance company can provide requisite variety for you—the unique human being: your variety must be attenuated…” “…it would mean redesigning everything—so as to get rid of the built-in attenuators, and install instead the amplifiers that could really work to achieve requisite variety…” #UBI #IoT #carsharing#Solid
  7. 7. PM Fair 2017 But of course… #Brexit …relevant #Solid #IoT #UBI #carsharing #Luhmann
  8. 8. system recursion LORV complexity autopoiesis S E M S decision Viable System Model Social Systems Theory information
  9. 9. PM Fair 2017 SST …using them for years in parallel, but what about…
  10. 10. VSocialSMWhat can Social Systems Theory bring to the VSM?
  11. 11. PM Fair 2017 before | after event utterance | information | understanding communication Unity of distinction selected | not selected decision
  12. 12. decisions communications 1 2 3 Organisations
  13. 13. “What this orthodox organization chart leaves out of account, when it comes to understanding institutions, is that we are not dealing with pistons, pumps, and distributor arms, but with people; and the connexions between the parts are not crankshafts, pipes, and electrical wires, but human relationships.” (Designing Freedom) “The heard of the enterprise is the human being.” (The Heart of Enterprise) Where are the people in the VSM?
  14. 14. See http://www.strategicstructures.com/?p=742
  15. 15. or rather, imagine it like this
  16. 16. Organisations decisions
  17. 17. "Only those questions which are in principle undecidable, we can decide“ Heinz von Foerster 1/3 The paradoxes of decisions
  18. 18. what a decision is is a decision 2/3 Find more in “The Undecidability of Decision” by Niels Åkerstrøm Andersen The paradoxes of decisions
  19. 19. The paradoxes of decisions t1 t2 enable produce 3/3
  20. 20. constraints constrained by options excluded due to consideredalso feasible … … …
  21. 21. time power Decision: To implement “Business Analysis Dashboard” (BAD) Approved “BAD” business case “BAD” investment approved by the High IT Board “BAD” selected, using SWOT Prefer Buy to Build Trust Gartner reports Use SWOT in business cases, decided by X Recruit X, decided by B B can recruit, decided by A Start “BAD” project
  22. 22. time power Decision: To implement “Business Analysis Dashboard” (BAD) Approved “BAD” business case “BAD” investment approved by the High IT Board “BAD” selected, using SWOT Prefer Buy to Build Trust Gartner reports Use SWOT in business cases, decided by X Recruit X, decided by B B can recruit, decided by A Start “BAD” project
  23. 23. Understanding B2B interactions system in focus client vendor
  24. 24. PM Fair 2017 Viable Social System Mindset 1.People “belong” to the environment of the viable social system. 2.Organisations are reproduced through self-referential decisions. 3.Misunderstanding between viable social systems is unavoidable, but can be productive.
  25. 25. At Metaphorum 2015: Enaction Other viable species: Habits Emotions Norms as social enablers See “The Mind of Enterprise” http://www.strategicstructures.com/?p=1008 At Metaphorum 2018: SST Decisions Power Objectives Tasks Trust Risk @kvistgaard/in/velitchkov

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