Business process management overview slides

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The Business Process Management overview presentation is a comprehensive walkthrough of what Business Process Management is and how you implement it at your company or your customer company. The nice looking slides are easy to incorporate into your own presentation and are designed by professionals to both give you an inside into the subject and give a professional presentation to your stakeholders. The PowerPoint slides are:

Slide 1: What is Business Process Management?

Slide 2: Business processes enable a company’s vision and strategy

Slide 3: Business Process Management must consider the whole End-to-End process across org. units

Slide 4: BPM maturity model. How mature are your company?

Slide 5: The BPM framework

Slide 6: The BPM framework in detail

Slide 7: Continuous Improvement

Slide 8: Definition of Process Ownership

Slide 9: Process Map Example from Consumer Products – Food

Slide 10: The Process Hierarchy

Slide 11: From strategic business goals to Process Performance Indicators

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Business process management overview slides

  1. 1. Business Process Management Overview www.Tools4management.com
  2. 2. Buy the slides at www.tools4management.com 2
  3. 3. What is Business Process Management 3www.Tools4management.com “Business Process Management (BPM) is a management discipline that requires organizations to shift to process-centric thinking, and to reduce their reliance on traditional territorial and functional structures.” Gartner “Disciplined approach to identify, design, execute, document, measure, monitor and control both automated and non- automated business processes to achieve consistent, targeted results aligned with an organizations strategic goals.” J. Becker
  4. 4. Business processes enable a companies vision and strategy 4www.Tools4management.com Vision Strategy Business Processes Organization/ People IT Landscape/ Systems
  5. 5. Business Process Management must consider the whole End-to-End process across org. units 5www.Tools4management.com Process Process Process Business Unit Business Unit Business Unit Business Unit Business Unit Business Unit Process Process Process Traditional org. unit ”silo” view Process centric organization Business Process Management must consider the whole End-to-End process to avoid local optimization and negative overall effects
  6. 6. BPM maturity model. How mature are your company? No organized processes No organized processes Processes are managed Processes are managed Some organized processes Some organized processes A culture of heroes Processes are improved at the work group or department level Processes are organized and redesigned at the enterprise level Processes are measured and managed systematically Most processes organized Most processes organized Most processes organized Most processes organized Process continuously improved Process continuously improved Process Teams continuously improve processes
  7. 7. The BPM framework 7www.Tools4management.com
  8. 8. The BPM framework 8www.Tools4management.com 1. Analyze  Identify business goals and define requirements for an existing or new process  Perform strategic process analysis  Identify Best Practises  Analyze AS-IS processes  Prioritize improvement areas & perform scoping 2. Design  Design one or more TO-BE processes  Estimate impact of alternatives on PPIs/KPIs  Estimate impact on ressource allocation 4. Run/Monitor Execute the business process Measure & monitor the business process Gather and analyze variances Perform consequence management Initiate a business process optimization cycle if necessary 3. Implement  Prepare for and perform the implementation project  Enable measurement of KPIs, PPIs  Perform change management and establish process ownership  Roll-out the process  Publish process model and related content
  9. 9. Process Map Example from Consumer Products - Food 9www.Tools4management.com 02. Planning 03. Purchasing 05. Marketing 06. Sales 02.01 Budget Planning 02.02 Demand & Promotion Plan. 02.04 Optimizing Inventory Objectives 02.05 Supply Source Planning (Make or Buy) 02.06 Supply Network Planning 02.03 S&OP Planning 03.01 Det. of Pur- chasing Strategy 03.02 Analysis of Procurement Market 03.04 Contract Management 03.03 Supplier Selection 04.01 Detailed Pro- duction Planning 04.02 Raw Mat-erial Preparation 04.04 Production Control 04.05 Quality Management 04.03 Finished Product Mfg 05.01 Brand Planning 05.02 Product Launch 05.04 Trade Promotion Mgmt 05.03 Consumer Marketing 06.01 Order Management 06.02 Contract Management 06.03 Channel Sales 07.01 Goods Receivement 07.02 Repackaging & Picking/Packing 07.04 Route Sales & Direct Store Del. 07.03 Empties Management 03.05 Trading Business 03.06 Procure-ment 06.05 Consumer Care 06.04 Key Account Mgmt 01.01 Idea Collection & Evaluation 01.02 Concept Processing 01.04 Product Development 01.03 Project Execution 02.07 Distribution Planning 03.07 Supplier Settlement 05.05 Category Management 07.06 Transport Plan. & Processing 07.05 Delivery Plan. & Processing 07.07 Warehouse Control 01. Research & Develop 04 Production in Quality Process ScenarioCoreProcessesSuppor Proces 07. Storage & Distribution 09. Production Plant Management 10. Analysis & Reporting 11. Patents & Contract Operations (trademark rights) 08. Master Data Management 12. Finance & Controlling 13. Human Resources 14. IT Services Source: APQC
  10. 10. The Process Hierarchy 10www.Tools4management.com
  11. 11. From strategic business goals to Process Performance Indicators 11www.Tools4management.com The Development Chain from strategy to Process Performance Indicators Example
  12. 12. Buy the slides at www.tools4management.com 12

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