Hard skills & soft skills notes 18092012


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Hard skills & soft skills notes 18092012

  1. 1. HARD SKILLS & SOFT SKILLS (Page 1 of 1)What is the difference between hard skills and soft skills?Hard skills are usually related to professional knowledge, tools, or techniques that allow us towork within our profession. Examples of hard skills are designing a bridge; developingsoftware; applying taxation laws; and injecting a vaccine. Writing Curriculum Vitae, withinformation that relates to education, personal work expertise and experience are also formsof hard skills.Effective LanguageBasic Numeracy SkillsBasic Computer SkillsSoft skills are the complete collection of our social, communication, and self-managementbehaviors. These are the skills that enable us to work effectively and “fit in” at the workplace.Examples of soft skills are: demonstrating integrity and ethical behavior; being motivatedand having a positive attitude; and critically analyzing information.Professional communication skills are an integral part of soft skills, focusing mostly oneffective exchange of information. Examples for professional communication skills (as part ofoverall soft skills) are negotiating and influencing; interviewing and counselling; working in ateam; and delivering presentations.Culture-based professional communication and soft skills include many abilities and behaviors.Some are more basic, others are more complex, depending on professional requirements andoccupational level.Fundamental Soft SkillsThis level of skills is required for all professionals at all levels of occupation. These create thefoundation/basis for all workplace tasks and operations, from the most basic to the mostadvanced.Advanced Soft SkillsThis level of skill is required for professionals who are working or seeking employment at anintermediate to advanced level occupation. These build on the effective use of thefundamental communication and soft skills. The advanced skills are then used as essentialbuilding blocks for leadership skills.Leadership Soft SkillsThis level of skills is required for managerial and leadership positions in all professions. Thesebuild on the effective use of advanced skills in addition to operational skills competenciesunique to leadership positions.