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Driving Performance
Total Rewards Framework &
IC Communication
Kurt Nelson, PhD
We specialize in
by maximizing the effectiveness of your total rewards
strategy, compensation systems, recognition
program...
Total Rewards 3-Step Process
Total Reward
Framework
Conduct a total reward audit
leading to the design of
holistic total r...
Consulting Process Framework
Audit/Key Stakeholder
Interviews
Initial analysis and in-person
interviews with key leaders
a...
5
4-Drive Model of Employee Motivation
Enhance IC Impact
Communication / Training
Understand
Behavioral Impact
Total rewards Communication Overview
Your IC
Plans...
Communication Research
When direct manager’s present
compensation information –
participant satisfaction more
than doubles...
Communication
Campaign
Our Communication Process
IC Data collection
• Assess key data on
current and future IC
plans, cont...
0
Communication Examples
PPT Workshops Plan Guidebooks
Maximizing My Payout GuidesQuick Reference Guides
Manager Kits Whit...
Typical Campaign
Plan & Field
Assessment
Overview e-Brief PPT Workshops
IC Plan Policy
Book
Maximizing My Payout Guides Fo...
Why The Lantern Group
We provide results: our process helps drive the behavior of your sales
representatives and increase ...
12
THANK YOU
www.lanterngroup.com
612-396-6392
kurt@lanterngroup.com
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Total rewards communication & framework overivew 2015

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Lantern Group Total Reward Framework and IC Communication Process and offerings

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Total rewards communication & framework overivew 2015

  1. 1. Driving Performance Total Rewards Framework & IC Communication Kurt Nelson, PhD
  2. 2. We specialize in by maximizing the effectiveness of your total rewards strategy, compensation systems, recognition programs and incentive contests through developing a total rewards framework and/or effectively communicating your rewards programs. “The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.” John Kotter - Harvard Business School DRIVING PERFORMANCE 2
  3. 3. Total Rewards 3-Step Process Total Reward Framework Conduct a total reward audit leading to the design of holistic total reward framework to drive desired behaviors Incentive Compensation Design Modeling / Testing Develop & model IC plan designs Incentive Plan Communication Create and implement IC / reward communication plan The Lantern Group takes a holistic approach to incentive compensation – looking specifically at how incentive compensation fits into the larger total rewards framework and how you drive understanding and buy-in to the plan after it has been developed. We see this as a three-step process. *Lantern Group helps with the blue shaded boxes and can bring in outside experts to help in the gray shaded areas. 3
  4. 4. Consulting Process Framework Audit/Key Stakeholder Interviews Initial analysis and in-person interviews with key leaders and stakeholders Advisory Focus Groups Focus groups designed to uncover behavioral drivers and key gaps Employee Interviews Phone interviews that provide deeper insight into gaps and proposed changes Analysis and Framework Assess and analyze data (program info and interviews) to develop recommended framework Stakeholder Alignment Summit Summit brings key stakeholders together to gain alignment on total rewards framework and SOPs 4
  5. 5. 5 4-Drive Model of Employee Motivation
  6. 6. Enhance IC Impact Communication / Training Understand Behavioral Impact Total rewards Communication Overview Your IC Plans 6
  7. 7. Communication Research When direct manager’s present compensation information – participant satisfaction more than doubles Corp Executive Board - 2011 50%-70% of participants do not fully understand their compensation plans or how to maximize their earnings The Lantern Group- 2013 Graphics improves retention by 38% and are 43% more effective in persuading viewers to take a desired course of action Minnesota School of Management - 2006 Communicating about pay 1 time reduces satisfaction while increasing to 3 – 4 times improves satisfaction by 70% Corp Executive Board - 2011 “…most managers are insufficiently prepared to effectively execute and impact their organization’s reward programs.” Hay Group - 2009 The top items that managers want to know: 1. Link to business 2. How to “Win” with plan 3. Why changes occurred 4. Total Reward philosophy The Lantern Group/ World at Work - 2012 / 2010 x2 50-70% x3 = +70% +38% & +43% 7
  8. 8. Communication Campaign Our Communication Process IC Data collection • Assess key data on current and future IC plans, contests, recognition programs, etc. Incentive Compensation Audit Training Campaign Understand participant experience & perception • Field interviews • Focus groups • Electronic surveys Develop easy to use training to drive understanding and buy-in for: • District Manager* • Sales Representatives *Key audience Develop Communications Brand Campaign focused on the end users: • District Managers • Sales Representatives* *Key audience 8
  9. 9. 0 Communication Examples PPT Workshops Plan Guidebooks Maximizing My Payout GuidesQuick Reference Guides Manager Kits White Board Videos …and many more depending on need 9
  10. 10. Typical Campaign Plan & Field Assessment Overview e-Brief PPT Workshops IC Plan Policy Book Maximizing My Payout Guides Follow up Field Assessment 0 10
  11. 11. Why The Lantern Group We provide results: our process helps drive the behavior of your sales representatives and increase the bottom line We have experience: over 14 years of focusing on understanding how Total Rewards and your IC plans drive behavior and in developing marketing and communicating that drive understanding and buy-in from the field We have a dedicated team: our team brings expertise in both incentive compensation/behavior change as well as communications and training – we have design directors, account managers, training specialists, graphic designers, copywriters, and organizational psychologists who are all dedicated to this business We deliver on tight time frames: we understand that plans often have last minute changes, we plan for this and can deliver on tight time frames We make it easy for you… “In my 7 years with the company, I’ve never had a plan explained this clearly to me before.” Division Manager, BioTech Firm 11 www.lanterngroup.com 612-396-6392 kurt@lanterngroup.com
  12. 12. 12 THANK YOU www.lanterngroup.com 612-396-6392 kurt@lanterngroup.com

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