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  1. 1. A COMPREHENSIVE PROJECT REPORT ON “TO STUDY BANKING SECTOR” Submitted to (SIGMA INSTITUTE OF ENGINEERING M.B.A. PROGRAMME) IN PARTIAL FULLFILLMENT OF THE REQUIREMENT OF THE AWARD FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION In Gujarat Technological University UNDER THE GUIDENCE OFFaculty GuideMs. Divya Josi (Asst. Prof.)Submitted byBhaliya Mahesh . G[Batch : 2010-12, Enrollment No.: 107750592031]Damaniya Vijay[Batch : 2010-12, Enrollment No.:107750592034] (Sigma Institute of Engineering) MBA PROGRAMME Affiliated Gujarat Technological University Ahmedabad December, 2011
  2. 2. RESEARCH PROPOSALTOPIC- QUALITY CIRCLE SECTOR- FMCG NAMES OF STUDENTS  DIPAK J.PRAJAPATI  MANSI TRIVEDI
  3. 3. TOPIC OF STUDY: The role of quality circle as a management tool to enhance the effectiveness ofservices. It argues that the concept encourages employee participation as well aspromotes teamwork and motivates people to contribute towards organizationaleffectiveness through group processes . Paper concludes that If concept is appropriatelyimplemented in the field of Library and Information Science the results and conclusionsoutcomes will not only be amazing but it will also help us to stumble on outtide over ourown lacunae and facilitate designing of a better system. The members receive training inproblem solving, statistical quality control and group processes. Quality Circle generallyrecommends solutions for quality and services which may be implemented by themanagement. Thus Quality Circle is not merely a suggestion system or a quality controlgroup but extends beyond that because its activities are more comprehensive. SECTOR DEFINED: FMCG sector Biotechnology is the use of biological processes, organisms, or systems tomanufacture products intended to improve the quality of human life. The earliestbiotechnologists were farmers who developed improved species of plants and animals bycross pollenization or cross breeding. In recent years, biotechnology has expanded insophistication, scope, and applicability.
  4. 4. SCOPE OF THE STUDY: Error detection. Rectification. Sorting grading,reblending. Decision about salvage and acceptance. Quality standards Use of statistical methods. Process performance. Product testing. Quality system Quality costing. Quality planning and policies. Problem solving. Quality Design. Quality strategy. Customers ,employees and suppliers involvement. Involve all operations. Empowerment and teamwork.BENEFITS OF THE STUDY: Improves employer-employee relationships. Is an employee benefit scheme. Tends to increase the morale of the workforce. Acts as a good means of communication. Commits the workforce to take active interest in their work and the company. Provide a management with an organised way of handling their ideas. Constitutes an important tool of management ‘to feel the pulse” of the rank file.
  5. 5. Objectives of Quality Circle Toimprove the quality and productivity and thus contribute to the improvement and development of the enterprise. To reduce the cost of products or services by wastes reduction,safety,effective utilization of resources,avoiding unnecessary errors and defects. Ti identify and solve work related problems that interfere with production. To improve communication within the organisation. To increase employees loyalty and commitment to the organisation and its goals. To satisfy the human needs of recognition,achievement and self-development. To respect humanity and build a happy bright workforce environment. To tap the creative intelligent of the persons working in the organisation and to make full use of its human resources.RESEARCH DESIGN: (Descriptive Research) Descriptive research includes survey and fact finding enquiries of different kinds.Themajor purpose of descriptive research is description of the state of affaire, as it exist atpresent.DATA COLLECTION:  Primary Data:  The researcher would collect necessary information and data on the selected topic of the proposed study with the help of personal Interviews, questionnaire, of selected employee satisfaction process.  Secondary Data:  The researcher would collect secondary data by referring books, documents as well as by browsing and downloading information from different websites.  Personal Interviws
  6. 6. DATA COLLECTION TOOL The researcher would develop Structured Non-Disguised Questionnaire for the collection of the primary data. SAMPLING METHOD: The researcher proposes to make use of Non-Probability Sampling Approach basedon judgmental Sampling Methods that would be put to use for the collection of the primarydata through sample size 50. LIMITATION:  Increase conflict  More time consuming  Quality circle limited

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