ITIL Connect October'09

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As promised in September, we are back with the latest refreshing issue of ITIL Connect - ITIL Newsletter with the current topics surrounding the ITIL, IT Service Management (ITSM) and Business Service Management (BSM)

Current issue focuses on the concepts of:
Business Service Management, Run Book Automation and much more!

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ITIL Connect October'09

  1. 1. ITIL Connect – Newsletter The Complete ITSM Solutions Company Presents October 2009
  2. 2. In This Issue <ul><li>The Articles Section </li></ul><ul><li>Courses Section </li></ul><ul><li>Services Section </li></ul>www.vyomlabs.com
  3. 3. <ul><li>As promised in September, we are back with the latest refreshing issue of ITIL Connect - ITIL Newsletter with the current topics surrounding the ITIL, IT Service Management (ITSM) and Business Service Management (BSM) </li></ul><ul><li>Current issue focuses on the concepts of: </li></ul><ul><li>Business Service Management, Run Book Automation and much more! </li></ul>Articles’ Section www.vyomlabs.com
  4. 4. <ul><li>Run book automation typically will contain procedures to start, stop and monitor systems. Run book automation (RBA) is the term coined by Gartner for IT process automation.. </li></ul>Run Book Automation (RBA) www.vyomlabs.com [READ MORE]
  5. 5. <ul><li>Vyom Labs works with BMC Partners, System Integrators and IT Outsourcers worldwide to help them in their implementation, support projects and pre-sales efforts. </li></ul><ul><li>BMC BSM Newsletter will keep YOU informed on following about Vyom Labs: </li></ul><ul><li>* Skills Availability On-Demand for your projects </li></ul><ul><li>* Projects executed by Vyom Labs in last month </li></ul><ul><li>* Knowledge Sharing Articles </li></ul>BMC-BSM-News www.vyomlabs.com [READ MORE]
  6. 6. <ul><li>Today, there is a lot of curiosity about ITIL and ISO 20000. Many professionals, who take up certification courses in ITIL, want to implement ITIL in their organizations. Even their managements are willing to take up the initiative. However there is a lack of basic knowledge regarding the relevance of ITIL to their situation. </li></ul><ul><li>Vyom Labs extends help in such a cases. </li></ul><ul><li>[READ MORE] </li></ul>Knowledge Sharing – ITIL & ISO 20000 www.vyomlabs.com
  7. 7. <ul><li>Vyom Labs is an EXIN Accredited Training Provider (ATP) providing ITIL Training & Certifications. We specialize in: </li></ul><ul><li>Foundation Level Certifications </li></ul><ul><li>Practitioner / Intermediate Level Certifications </li></ul><ul><li>Advanced / Management Level Certifications </li></ul>Courses Section www.vyomlabs.com
  8. 8. <ul><li>We provide ITSM services, Training, Consulting and BMC ITSM Tool Implementation. The best thing is that we offer these services through a combination of onsite and offshore models which help our clients have great quality services at great value. </li></ul><ul><li>ITIL ITSM </li></ul><ul><li>BMC Remedy & BSM </li></ul><ul><li>BMC Managed Services </li></ul><ul><li>BSM Services for BMC Partners </li></ul><ul><li>IT Governance </li></ul><ul><li>ISO 20000 </li></ul>Service Section www.vyomlabs.com
  9. 9. <ul><li>Vyom Labs is The Complete IT Service Management Solutions Company. We offer ITSM Services, end-to-end: Training, Consulting & BMC ITSM / BSM Tool Implementation. </li></ul><ul><li>We are EXIN Accredited ITIL Training Providers, Examination Conductors & Courseware Providers. This makes Vyom Labs one stop for all your ITIL requirements for People, Processes & Products. </li></ul>About Vyom Labs www.vyomlabs.com
  10. 10. <ul><li>Vyom Labs Pvt. Ltd. </li></ul><ul><li>An ISO 20000 certified company. </li></ul><ul><li>ITIL Consulting | ITIL Training | BMC Remedy BSM </li></ul><ul><li>Aditi Samrudhi | Baner | Pune 411 045 | INDIA </li></ul><ul><li>Board Line : +91-20-6632-1000 </li></ul><ul><li>Email : [email_address] </li></ul><ul><li>Web : http://www.vyomlabs.com </li></ul><ul><li>Follow us on Twitter: http://twitter.com/vyomlabs </li></ul><ul><li>P.S.: Don't Forget to Google &quot;Vyom Labs&quot; for any IT Service Management Related Information </li></ul>Contact Us www.vyomlabs.com

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