Cross cultural communication

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Cross cultural communication

  1. 1. CROSS CULTURAL COMMUNICATION  KUNAL PATEL (130210125083)  PRODUCTION:B
  2. 2. CROSS CULTURAL COMMUNICATION The phrase cross-cultural communication describe the ability to successfully form foster, and improve relationship with member of a culture different from one’s own . It is based on knowledge of many factors, such as the other culture’s values , perception , manners , social structure , and decision making practices and an understanding of how member of the group communicate-verbally , non-verbally , in person , in writing , in various business and social contexts , to name but a few. Like speaking a foreign language a riding a bicycle , cross- cultural communication involves a skill component that may best be learned and mastered through instruction and practice : simply reading about it is not enough.
  3. 3.  WHAT IS COMMUNICATION? CROSS-CULTURE COMMUNICATION is a field of study that looks at how people from differing culture background communicate, in similar and diffrent ways among themselves and how they endeavor to communicate across cultures.
  4. 4. Characteristics of cultural  Cultural is not inherent , but learned  Cultures are rooted in deep seated beliefs  Cultures is the basis for self-identity and community  Cultures are dynamic.
  5. 5. Ten tips for cross cultural communication  Slow down  Separate question  Avoid negative question  Take turns.  Write it down.  Be supportive.  Check meanings.  Avoid slang  Watch the humour.  Maintain etiquette.
  6. 6.  Cultural differences Some cultures are emotional and boisterous , while others hide emotions and try to demonstrate only rational behaviour ; these differences are widely variable around the world and by country . Cultures differ based on religious beliefs , educational systems ,government , history and a wide range of other considerations .with so many variables ,understanding when there are potential culture differences is a key to preventing problems that can result from the differences.
  7. 7.  BODY LANGUAGE DIFFERENCES Facial expression and body language differ as much as speaking aloud. For example ,some cultures look directly into the eyes when speaking to you, while others will look down or away from your eyes when speaking .The use of body language can create as many misunderstandings as verbal language due to the misinterpretation of body language.
  8. 8. PROBLEMS FROM CULTURAL AND LANGUAGE BARRIERS The main problems that arise from cultural differences and language barriers is misunderstanding or misinterpretation . Each party within the group need to learn about the others cultures to attempt to prevent misunderstanding .In case of language barriers , taking time to pay attention to the words spoken will prevent serious problems with language . Learning about various translations between words can minimize the problem .but usually it requires discussion if a misunderstanding takes place.
  9. 9. THANK YOU

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