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How to make any global process owner successful

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Global Process Owner is entrusted with cost outs, process agility and scalability. Digital technologies present both an opportunity and challenge for GPOs. How to empower GPOs for digital led transformations!!

Published in: Leadership & Management
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How to make any global process owner successful

  1. 1. HOW TO MAKE ANY GLOBAL PROCESS OWNER SUCCESSFUL The three focus areas: A CEO’s guide
  2. 2. A GPO (GLOBAL PROCESS OWNER) IS ENTRUSTED WITH RESPONSIBILITIES TO MAKE FUNCTIONS EFFICIENT, REDUCE COST TO SERVE THE BUSINESS AND CREATE VALUE FOR THE ENTERPRISE.
  3. 3. DIGITAL TECHNOLOGIES PROVIDE BOTH AN OPPORTUNITY AND CHALLENGE FOR THE GPO COMMUNITY. The challenge is how to get it right first time!
  4. 4. THERE ARE THREE CRITICAL AREAS WHICH IF CORRECTLY FOCUSED UPON, CAN MAKE ANY GPO SUCCESSFUL IN LEVERAGING DIGITAL TECHNOLOGIES FOR ACHIEVING ORGANIZATION OBJECTIVES.
  5. 5. 1. DEFINING CORRECTLY THE “O” FOR THE GPO; THE OWNERSHIP Record to Close Close to Report Report to Information Typical R2R GPO ownership Couldn’t integrate reporting output into information for Decision Support ?? The most value added ownership would be Record to Information for the GPO and not just Record to Report
  6. 6. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Know the organization objective
  7. 7. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Understand the linkage between outcome from the ownership and the organization objectives
  8. 8. 1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY It is critical for a GPO to focus on the following for a successful digitization plan: - Accordingly target the outcome through the digital transformation plan
  9. 9. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Get buy-in from top and alignment from middle management… …design thinking workshop to co-imagine the design and for co-creating the prototypes
  10. 10. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Get participation from process employees across geographies and functional boundaries for implementation
  11. 11. 1. GPO TO DRIVE IMPLEMENTATION OF PROCESS CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE Track performance of the outcome and communicate regularly to all the stakeholders
  12. 12. QUESTIONS https://www.linkedin.com/in/kumar-lalit-09753012/ Image courtesy - google

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