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Copyright 2012 Spark Technologies. All Rights Reserved. Spark Technologies Confidential and Proprietary Information
Mobile Game Changers #13
The Internet & Mobile Show Asia - Seminar
Singapore - 24th April 2013
Ville Kulmala - Director - Mobile Spark
Twitter: @villekulmala
Copyright 2012 Spark Technologies. All Rights Reserved. Spark Technologies Confidential and Proprietary Information
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Mobile Game Changers
1. Mobile Web for Mobile Marketing
•  Case for Mobile Web as mobile marketing tool
2. Social Mobile – The Big Picture
•  Past, current and future of mobile social media
3. Mobile Word-of-Mouth
•  How to take advantage of WOMM in a mobile web
Who are we?
Ville Kulmala (Finland) – Managing Director – Mobile Spark
Twitter: @villekulmala
•  Over 15 years in technology industry. Technology and Business
Consulting for global companies such as Nokia, Accenture, Logica,
ING, ABN AMRO, Heineken, LibertyGlobal, KPN, Areva, Logica and
Fortis.
•  Mobile Spark is a mobile marketing agency, with offices in The
Netherlands, Finland and Hong Kong - serving brands like Sofitel
and Sentosa. Excellence in management of mobile and web
projects.
•  Chairman for a large regional mobile industry platform –
Mobile Monday Thailand – momobkk.com
Mobile Web for Mobile Marketing
“It’s an App World - The Web Just Lives in It”
Ref: March 2013 - Flurry - Time spend on iOS & Android devices
BROWSER (20%)
APP (80%)
Native issue – Device Fragmentation
Android device fragmentation - popularity of device models
running Android OS
Positioning - Mobile Web vs. Native
Na#ve	
  apps	
  and	
  mobile	
  web	
  have	
  differen#a#ng	
  posi#oning	
  
for	
  a	
  client	
  interac#on.	
  
	
  
Mobile Web ➔ Discovery
- Linkable
- Searchable
- Shareable
- Trackable
Native Apps ➔ Loyalty
- Mobile interface for mobile web content
Social Mobile – The Big Picture
Social Macro perspective – 4 yrs ago
Social Macro Perspective – 3 yrs ago
Social Macro Perspective – 1 month ago
Facebook: More than 400 billion Open Graph
actions have now been shared.
“110 million songs, albums and radio stations
have been played 40 billion times” via
Facebook-integrated apps and “1.47 million
books have been shared.”
Social Macro Perspective – The Law
Mark Zuckerberg - 2008
Social	
  Mobile	
  Web	
  
	
  
•  More	
  sharing	
  about	
  everything,	
  	
  
	
  	
  	
  	
  	
  increase	
  of	
  sharing	
  without	
  ac5on	
  
	
  
•  Facebook,	
  Twi@er,	
  Google,	
  Apple	
  	
  and	
  others	
  will	
  further	
  expand	
  their	
  
ecosystems	
  to	
  the	
  mobile,	
  machines	
  (m2m),	
  and	
  more	
  
	
  
•  More	
  means	
  to	
  share,	
  third	
  party	
  developers	
  offer	
  a	
  way	
  to	
  tap	
  in	
  to	
  
new	
  opportuni#es	
  on	
  a	
  mobile	
  
	
  
Take	
  advantage	
  of	
  new	
  mobile	
  tools	
  
	
  
•  Posi5on	
  yourself	
  for	
  the	
  growth	
  	
  
	
  	
  	
  	
  	
  
being	
  first	
  does	
  pay	
  off,	
  but	
  it	
  can	
  be	
  painful	
  	
  
	
  
Social Macro Perspective - The Future
Mobile Word of Mouth
•  6 second video clip with sound
•  Continuous loop
•  Perfect for today's short attention span
•  Developed by Twitter for Twitter
Use case ideas
•  Give followers a sneak peek of a new
•  Engage followers - contents - instructions
•  Promotions - offers
•  Instagram on steroids
Realities
•  Creating quality content takes a lot of time
Case Study – Mobile Video WOM
Use Case Ideas
Urban Outfitters
https://vine.co/v/b5HEYV0IQPJ
Travel	
  
h@ps://vine.co/v/bwmVwXJ2aXM	
  
	
  
Bacardi	
  UK	
  
h@ps://vine.co/v/b1ePKlvEYv7	
  
	
  
Peanut	
  Bu@er	
  Co	
  
h@ps://vine.co/v/bIjdL3vTOtm	
  
	
  
User	
  created:	
  
h@ps://vine.co/v/blrW6wMzEpa	
  
	
  
Good	
  source:	
  
h@p://brandsonvine.com/	
  
Case Study – Vine – Resources
Case Study – Profiling Users for WOM
Stage	
  #1	
  	
  
-­‐	
  Get	
  people	
  (profiles)	
  connected	
  
-­‐	
  Feed	
  everything	
  and	
  anything	
  
	
  
	
  
Stage	
  #2	
  	
  
-­‐	
  Work	
  the	
  data	
  -­‐	
  profile	
  customers	
  -­‐	
  understand	
  
-­‐	
  Connect	
  Facebook	
  with	
  music	
  taste	
  
-­‐	
  Open	
  pla^orm	
  for	
  innova#ons	
  (third	
  party	
  apps)	
  
	
  
Stage	
  #3	
  	
  
-­‐	
  Offer	
  something	
  of	
  a	
  value	
  for	
  each	
  profile	
  
-­‐	
  Connect	
  profiles	
  with	
  mone#za#on	
  (ads	
  market)	
  
-­‐	
  Let	
  people	
  share	
  WOM	
  it	
  without	
  feeling	
  nega#ve	
  
	
  
"All roads leads to listening music on Spotify”
Case Study – Web-Only Mobile Content
• Immediate access through web
browser (no download of app)
• Reading offline - just like native app
• One registration - All access –
subscription will offer customers access
to FT content through a range of devices
• Speed – the new app offers improved performance.
• Automatic updates – instant product improvements with
no need to download new versions of the app.
	
  	
  	
  	
  	
  	
  	
  	
  	
  
Nike + FuelBand
•  Very popular product
•  iPad/iPhone Native App
•  Integrated Twitter account
and missions
•  Many new third party apps
•  From augmented reality
(AR) sports to online gaming
•  The new social mobile ecosystem of sport
Case Study – Social Sports for Mobile
Conclusion
1.  Mobile Web for Marketing
Discovery - Mobile Web is Discoverable
2.  Social Mobile Web is an investment
Think Future - Position your mobile efforts
for growth
3.  Take advantage of the next "New”
Tap into third party innovations (startups etc.)
Often free yet very efficient
Thank you!
Ville Kulmala – Director
Twitter: @villekulmala
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Mobile Game Changers Seminar on Mobile Web and Social Mobile Marketing

  • 1. Copyright 2012 Spark Technologies. All Rights Reserved. Spark Technologies Confidential and Proprietary Information Mobile Game Changers #13 The Internet & Mobile Show Asia - Seminar Singapore - 24th April 2013 Ville Kulmala - Director - Mobile Spark Twitter: @villekulmala
  • 2. Copyright 2012 Spark Technologies. All Rights Reserved. Spark Technologies Confidential and Proprietary Information Click the bird to send a tweet!
  • 3. Mobile Game Changers 1. Mobile Web for Mobile Marketing •  Case for Mobile Web as mobile marketing tool 2. Social Mobile – The Big Picture •  Past, current and future of mobile social media 3. Mobile Word-of-Mouth •  How to take advantage of WOMM in a mobile web
  • 4. Who are we? Ville Kulmala (Finland) – Managing Director – Mobile Spark Twitter: @villekulmala •  Over 15 years in technology industry. Technology and Business Consulting for global companies such as Nokia, Accenture, Logica, ING, ABN AMRO, Heineken, LibertyGlobal, KPN, Areva, Logica and Fortis. •  Mobile Spark is a mobile marketing agency, with offices in The Netherlands, Finland and Hong Kong - serving brands like Sofitel and Sentosa. Excellence in management of mobile and web projects. •  Chairman for a large regional mobile industry platform – Mobile Monday Thailand – momobkk.com
  • 5. Mobile Web for Mobile Marketing
  • 6. “It’s an App World - The Web Just Lives in It” Ref: March 2013 - Flurry - Time spend on iOS & Android devices BROWSER (20%) APP (80%)
  • 7. Native issue – Device Fragmentation Android device fragmentation - popularity of device models running Android OS
  • 8. Positioning - Mobile Web vs. Native Na#ve  apps  and  mobile  web  have  differen#a#ng  posi#oning   for  a  client  interac#on.     Mobile Web ➔ Discovery - Linkable - Searchable - Shareable - Trackable Native Apps ➔ Loyalty - Mobile interface for mobile web content
  • 9. Social Mobile – The Big Picture
  • 10. Social Macro perspective – 4 yrs ago
  • 11. Social Macro Perspective – 3 yrs ago
  • 12. Social Macro Perspective – 1 month ago Facebook: More than 400 billion Open Graph actions have now been shared. “110 million songs, albums and radio stations have been played 40 billion times” via Facebook-integrated apps and “1.47 million books have been shared.”
  • 13. Social Macro Perspective – The Law Mark Zuckerberg - 2008
  • 14. Social  Mobile  Web     •  More  sharing  about  everything,              increase  of  sharing  without  ac5on     •  Facebook,  Twi@er,  Google,  Apple    and  others  will  further  expand  their   ecosystems  to  the  mobile,  machines  (m2m),  and  more     •  More  means  to  share,  third  party  developers  offer  a  way  to  tap  in  to   new  opportuni#es  on  a  mobile     Take  advantage  of  new  mobile  tools     •  Posi5on  yourself  for  the  growth               being  first  does  pay  off,  but  it  can  be  painful       Social Macro Perspective - The Future
  • 15. Mobile Word of Mouth
  • 16. •  6 second video clip with sound •  Continuous loop •  Perfect for today's short attention span •  Developed by Twitter for Twitter Use case ideas •  Give followers a sneak peek of a new •  Engage followers - contents - instructions •  Promotions - offers •  Instagram on steroids Realities •  Creating quality content takes a lot of time Case Study – Mobile Video WOM
  • 17. Use Case Ideas Urban Outfitters https://vine.co/v/b5HEYV0IQPJ Travel   h@ps://vine.co/v/bwmVwXJ2aXM     Bacardi  UK   h@ps://vine.co/v/b1ePKlvEYv7     Peanut  Bu@er  Co   h@ps://vine.co/v/bIjdL3vTOtm     User  created:   h@ps://vine.co/v/blrW6wMzEpa     Good  source:   h@p://brandsonvine.com/   Case Study – Vine – Resources
  • 18. Case Study – Profiling Users for WOM Stage  #1     -­‐  Get  people  (profiles)  connected   -­‐  Feed  everything  and  anything       Stage  #2     -­‐  Work  the  data  -­‐  profile  customers  -­‐  understand   -­‐  Connect  Facebook  with  music  taste   -­‐  Open  pla^orm  for  innova#ons  (third  party  apps)     Stage  #3     -­‐  Offer  something  of  a  value  for  each  profile   -­‐  Connect  profiles  with  mone#za#on  (ads  market)   -­‐  Let  people  share  WOM  it  without  feeling  nega#ve     "All roads leads to listening music on Spotify”
  • 19. Case Study – Web-Only Mobile Content • Immediate access through web browser (no download of app) • Reading offline - just like native app • One registration - All access – subscription will offer customers access to FT content through a range of devices • Speed – the new app offers improved performance. • Automatic updates – instant product improvements with no need to download new versions of the app.                  
  • 20. Nike + FuelBand •  Very popular product •  iPad/iPhone Native App •  Integrated Twitter account and missions •  Many new third party apps •  From augmented reality (AR) sports to online gaming •  The new social mobile ecosystem of sport Case Study – Social Sports for Mobile
  • 21. Conclusion 1.  Mobile Web for Marketing Discovery - Mobile Web is Discoverable 2.  Social Mobile Web is an investment Think Future - Position your mobile efforts for growth 3.  Take advantage of the next "New” Tap into third party innovations (startups etc.) Often free yet very efficient
  • 22. Thank you! Ville Kulmala – Director Twitter: @villekulmala TO DOWNLOAD FULL PRESENTATION CLICK HERE – PAY WITH TWEET