Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Living social, dying digital


Published on

Published in: Design, Technology
  • Be the first to comment

Living social, dying digital

  1. 1. Living social, dying digitalSuzanne LongKath Straub
  2. 2. Torontonian, genealogist
  3. 3. No one wants to die. Even people who want to go toheaven dont want to die to get there. And yet death isthe destination we all share. No one has ever escaped it.And that is as it should be, because death is very likelythe single best invention of life. It is lifes change agent.It clears out the old to make way for the new." Steve Jobs, 2005
  4. 4. Credit: Thomas Hawk, Flickr.
  5. 5. Facebook reports that 200,000 of theiralmost 900 million active usersworldwide die each year.Others estimate 500,000+ per year. Andsome predict much higher, at 19,000users dying each day. Source:
  6. 6. 172 million Facebookers upload 250million photographsDAILY40 million Twitter users write 300million tweets22 million different LinkedIn membersmake 14 million professionally-relatedsearches on its platform Source:
  7. 7. Facebook hosts 140 billion photographsin the cloud. That’s 10,000 times largerthan the Library of Congress collection. Source:
  8. 8. Source: Zhang et al. CHI 2012
  9. 9. stakeholders:social networking sites, user, bereaved,broader public who want to know whatwent before. death workers.
  10. 10. Social networking sites encourage usersto create and store a great deal ofpersonal data.But they haven’t ‘yet been designed toacknowledge or engage with theinevitable death of a user.’ Source: Massimi CHI2011
  11. 11. Credit: Thomas Hawk, Flickr.
  12. 12. FacebookWe believe we have put in effective policies that address the accounts that are leftbehind by the deceased. When we receive a report that a person on Facebook isdeceased, we put the account in a special memorialized state.  Certain moresensitive information is removed, and privacy is restricted to friends only. Theprofile and Wall are left up so that friends and loved ones can make posts inremembrance. If were contacted by a close family member with a request toremove the profile entirely, we will honor that request. People can submit reportsthrough dedicated forms in our Help Center. These forms are linked to from thefollowing FAQ. We will provide the estate of the decease with a download ofthe accounts data if prior consent is obtained from or decreed by the decease, ormandated by law. Fred Woolens, Policy Communications.
  13. 13. Stated policies ‘Download yourFacebook Memorialization data’ feature May help create anTwitter Deactivation archiveLinkedIn Close account
  14. 14. Twitter
  15. 15. Source: The Economist
  16. 16. Stated policies ‘Download yourFacebook Memorialization data’ feature May help create anTwitter Deactivation archiveLinkedIn Memorialize
  17. 17. LinkedInIf we learn that a User is deceased, we may memorialize the User’s account. Inthese cases we may restrict profile access, remove messaging functionality, andclose an account if we receive a formal request from the User’s next of kin or otherproper legal request to do so. Privacy Policy, 2012
  18. 18. June 2012
  19. 19. Stated policies ‘Download yourFacebook Memorialization data’ feature May help create anTwitter Deactivation archive ‘Export yourLinkedIn Close account connections’
  20. 20. Credit: Thomas Hawk, Flickr. unresolved, comingsoon, new ground, up for discussion
  21. 21. Best practices•a way to get data out, all of it.•straightforward, plain language with clear timelines•a common protocol and language.•if a public figure, verifiably dead, automagically memorialize.•organ donation on FB or on privacy updates, tie into something already thinkingabout.•based on things that are similar e.g., doctor’s office form, work HR form, insuranceand RRSP forms
  22. 22. Possibilities?•at sign up allow to identify digital executor or next of kin, who to contact.•provide a way to report a death that is acted on, if verified in the news•facebook streaming funerals ?!
  23. 23. Deletionists vs.Preservationists
  24. 24. Huffington Post, March 2012
  25. 25. Social media is a part of daily life, so what happens tothe online content that you created once you die? If youare active online you should consider creating astatement of how you would like your online identity tobe handled, like a social media will. April 26, 2012
  26. 26. We push our lives into the internet, expecting the webto function as a permanent and ever-expandingcollective memory, only to discover the web exists onlyas a series of present moments, every one erasing thelast.
  27. 27. ResourcesOnline assets: Deathless data. What happens to our digital propertyafter we die? Ostrow Editor, Mashable. TED Global 2011New Scientist Issue 2809, 23 April 2011 Massimi, Wendy Moncur, Jed Brubaker, Richard Stokes,Richard BanksDigital Death and Keep in touch or @suzannelong