Prof. K. Subramanian
SM(IEEE, USA), SMACM(US SM(IEEE, U SM(IEEE, USA), SMACM(USA),
FIETE,FNTF, SMCSI,MAIMA,MAIS(USA),MCFE(...
2
Citizens
Community
Organizations
Other
Governments
Media
Businesses
Employees
Common
Needs
21st september 2013
Prof. KS@...
3
Industrial Age
Foundation for
Economic
Development
Digital/Information Age
Control of Natural
Resources Control of Knowl...
4
 The Physical Connectivity
◦ Ring Road
◦ Rail
◦ Public Infrastructure
 The Economic Connectivity
◦ Warehouse
◦ Agro-In...
5
New Environmental Changes
 Space: Real Space (Physical)
 Cyber Space (Electronic)
 Ubiquitous Space (Cross Space)
 T...
21st september 2013
Prof. KS@2013 IEEE CS delhi
september 2013 lecture 6
People  Appliances +Objects
Locally  Remotely
F...
7
4th Wave of Environmental Changes
Primitive
Society
Agricultural
Society
Industrial
Society
Information
Society
1st Wave...
8
Creating and pursuing new Global trends with
technology evolution such as
 6T (IT, BT, NT, ET, CT and ST)
 Digital Coc...
21st september 2013 9
Prof. KS@2013 IEEE CS delhi
september 2013 lecture
21st september 2013
Prof. KS@2013 IEEE CS delhi
september 2013 lecture 10
 Japan: Global Leadership with Future-based Hig...
 The platform of the Internet, and
low-cost connectivity, the thing that
is driving the most change is the
improvement of...
12
Workplac
e Trends
Economic
Transformation
Competition in a
Shrinking Workforce
One World of
Business
Transparent
Organi...
13
Digital Work
Style
Unified
Communication
Presence
Optimizing
Supply Chains
Team
Collaboration
Finding the Right
Informa...
14
Digital Workforce
21st september 2013
Prof. KS@2013 IEEE CS delhi
september 2013 lecture
World
is
moving towards
Economy of Knowledge
from
Economy of Goods
21st september 2013 15
Prof. KS@2013 IEEE CS delhi
sept...
Reaching the Unreached
Uniting & Bridging the Divide
Education & Health for ALL
Prosperity for ALL
Improve the National We...
21st september 2013 17
Prof. KS@2013 IEEE CS delhi
september 2013 lecture
Changing Perception
of treating a worker
as a Cost to an Asset
to the Enterprise
21st september 2013 18
Prof. KS@2013 IEE...
Knowledge Workers Manual Workers
 Own the means of
Production
 Totally Portable and Carry
Enormous Value(ASSET)
 Organi...
 To cover all type of Employees
 Must attract, hold and make productive
people and develop long-term relationship,
knowl...
Knowledge Workers
& Manual Workers
21st september 2013 21
Prof. KS@2013 IEEE CS delhi
september 2013 lecture
 ACCESS
 EMPOWERMENT
 GOVERNANCE
2221st september 2013
Prof. KS@2013 IEEE CS delhi
september 2013 lecture
23
EVOLUTION OF SOCIETIES
Raw material and
Agricultural Products
Natural
Products
Agriculture Society
Information
Products...
KNOWLEDGE POWERED SOCIETY
WEALTH GENERATION
• Employment Gen.
• High Productivity
• High Industrial Growth
• Empowerment o...
25
ELECTRONIC
CONNECTIVITY
KNOWLEDGE
CONNECTIVITY
PHYSICAL
CONNECTIVITY
• Telecom
• Internet
• e-Governance
• Tele-medicin...
Human Capacity
• ICT support skills and user
awareness
• Literacy
• Livelihood skills and
knowledge
Infrastructure
• Suita...
Value Addition DEVELOPED
REGIONS
LEADING
TO
DEVELOPED
INDIA 2020
NATURAL
RESOURCES
• Vast Coastline
• Minerals
• Biodivers...
28
RUPCON - Rural Prosperity through Connectivities
RUPCON Model – 3 Tier approach for PURA
RUPCON - Rural Prosperity thro...
• AGRICULTURE
• MANUFACTURING
• SERVICES
ENGINES FOR GROWTH
VALUE ADDITION
CORE
COMPETENCE
EMPLOYEMENT
GENERATION
5 NATION...
INTEGRATED ACTION FOR DEVELOPMENT
Infrastructural
facilities (Water
&Energy)
MISSION
OBJECTIVES
EMPLOYMENT
GENERATION
&
RU...
An Ideal Professional Graduate ?
Build India Campaign
Which Framework
• Sri Aurobindo
• Swami Vivekananda
• Swami Dayananda Saraswati
• Rabindranath
• Mahatma Gandhi
• The Gita...
Child
Human
Being
Physical Mental
IntellectualSpiritual
External
Health
Internal
Health Negative
Emotions
Positive
Emotion...
Caring Self
Community Person
Confident Leader
Conscious Learner
Effective Communicator
Powerful Problem Solver
Website htt...
Learning to Know
Learning to Do
Learning to
Live Together
Learning to Be
Build India Campaign
Build India Campaign
Thinks Critically,
Analytically,
Constructively &
Creatively
Constructs Learning
and Knowledge &
Comm...
One who mastered
Body Management
– internal health -- disease free
-- External Health -- strength &
vitality
-- Cultivated...
Cool, composed,
Negative Emotions
under check
Helpful to others,
Good at IPR
Positive Emotions in
Display, Empathy
Concern...
Ready to explore
Innovate
Experiment
Takes to
Social Enterprise
Relates to
Larger-Self
Build India Campaign
Build India Campaign
It shall be the duty of every citizens of India
•To abide by the Constitution and respect its
ideals and institutions, the...
•To defend the country and render
national service when called upon to do
so;
•To promote harmony and the spirit of
common...
•To value and preserve the rich heritage of our
composite culture;
•To protect and improve the natural
environment includi...
•To safeguard public property and to
abjure violence;
•To strive towards excellence in all spheres of
individual and colle...
Core competencies
For The Seven
Attributes of Highly Effective People
Attributes 1
Be Proactive®
• Take initiative,
• Manage change,
• Respond proactively,
• Keep commitments,
• Take responsib...
Attributes 2
Begin With the End in Mind®
• Define vision and values,
• Create a mission statement,
• Set measurable team a...
Attributes 3
Put First Things First®
• Execute strategy,
• Apply effective delegation skills,
• Focus on important activit...
Attributes 4
Think Win-Win
• Build high-trust relationships,
• Build effective teams,
• Apply successful negotiation skill...
Attributes 5
Seek First to Understand Then to Be Understood
1. Apply effective interpersonal communication,
2. Overcome co...
Attributes 7
Sharpen the Saw
• Achieve life balance,
• Apply continuous improvement,
• Seek continuous learning
Attributes 6
Synergize
• Leverage diversity,
• Apply effective problem solving,
• Apply collaborative decision making,
• V...
April 20, 2011 secure IT 2011 New Delhi 53
FOR FURTHER
INFORMATION PLEASE
CONTACT :-
E-MAIL:
 ksdir@nic.in
ksmanian48@...
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Ieee cs lecture sep 2013 digital economy and new generation workforce

  1. 1. Prof. K. Subramanian SM(IEEE, USA), SMACM(US SM(IEEE, U SM(IEEE, USA), SMACM(USA), FIETE,FNTF, SMCSI,MAIMA,MAIS(USA),MCFE(USA ),M(ISACA,USA)., Former Professor &Founder Director, Advanced Center for Informatics & Innovative Learning, IGNOU Former IT Adviser to CAG of India Ex-DDG(NIC), Ministry of Communications & Information technology President, Cyber Society of India Emeritus President, eInformation Systems, Security & Audit Association Past President, Cyber Society of India New Delhi
  2. 2. 2 Citizens Community Organizations Other Governments Media Businesses Employees Common Needs 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  3. 3. 3 Industrial Age Foundation for Economic Development Digital/Information Age Control of Natural Resources Control of KnowledgeCompetitive Advantage Protection of Assets/Resources Open/Competitive Rapid (re)inventionIncrease Scale Expansion Business Environment Labor Intensive Jobs Process-Related WorkWork Outsourced Decision MakingHierarchical Collaborative Key Assets Human Resources, Information & Technical Infrastructure Physical Resources Geographic Scope GlobalRegional 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  4. 4. 4  The Physical Connectivity ◦ Ring Road ◦ Rail ◦ Public Infrastructure  The Economic Connectivity ◦ Warehouse ◦ Agro-Industries ◦ Markets ◦ Hospital ◦ Micro Power Plant ◦ Coop. Product Mktg.  The Electronic Connectivity ◦ Telecom ◦ Internet ◦ E-Governance ◦ Tele-medicine ◦ Tele-education  The Knowledge Connectivity ◦ Schools ◦ IRS Imagery for ◦ Land & Crop Mgmt ◦ Water Mgmt ◦ Forest Mgmt ◦ Environment ◦ Proactive Health care ◦ Manufacturing  The Spiritual Connectivity ◦ Enlightened Citizenship ◦ Moral Leadership 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  5. 5. 5 New Environmental Changes  Space: Real Space (Physical)  Cyber Space (Electronic)  Ubiquitous Space (Cross Space)  Time: Local Time  Global time (Need) through Real-time Systems  (Communication) Speed: Mbps  Gbps  Tbps (Tera: 1012)  Pbps (Peta: 1015) (Velocity of Light)  Media: Analog  Digital  Hybrid  System:CentralizedDistributed Integrated 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  6. 6. 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture 6 People  Appliances +Objects Locally  Remotely Fixed  Mobile Wired  Wireless ICT has changed many things aroundICT has changed many things around Many persons, one computer Fewer persons per computer One person per computer One person, few computer One person, many computer!!
  7. 7. 7 4th Wave of Environmental Changes Primitive Society Agricultural Society Industrial Society Information Society 1st Wave 2nd Wave 3rd Wave Agricultural Revolution (During Several Thousands Years) Industrial Revolution (During Several Hundreds Years) Information Revolution (During Several Decades) Ubiquitous Society 4th Wave Integrated Space Revolution (During Several Years) …"a new way of thinking about computers in the world, one that takes into account the natural human environment," Mark Weiser (1952-99, Palo Alto Research Center of Xerox Co.) hoped to create a new world in which people interacted with and used computers without thinking about them…. Intelligent Integration of Physical Space and Cyber Space by Ubiquitous Technology 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  8. 8. 8 Creating and pursuing new Global trends with technology evolution such as  6T (IT, BT, NT, ET, CT and ST)  Digital Cocooning,  Insperience (Indoor + Experience),  Web Identity (Avata, MiniHome,…),  Consumption Curator,  Ubitizen (Ubiquitous + Citizen),  DMB (Digital Multimedia Broadcasting),  TPS (Triple Play Service: Internet+Tel+Broadcat)  Grid Computing  Ubiquitous Technology 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  9. 9. 21st september 2013 9 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  10. 10. 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture 10  Japan: Global Leadership with Future-based High-tech in Media, Robot, Biotech  Rep. of Korea: Electronics, Car Manufacturing, Steel Production, Semiconductors with strong IT infra  Taiwan: Strong Small Medium Industry  China: Rapid Growth Rate[9%], Right Wing of Super Growth Block  India: Rapid Growth Rate[7-8%], Left Wing of Super Growth Block  ASEAN: Singapore, Malaysia, Vietnam, Thailand, Indonesia, Philippines, ……. Creating and pursuing new Global trends in Works, Workforce and Workplace such as  Freeter (Free + Arbeiter),  Increasing freelancers as telecommuters  Unstable professionals :MD, Lawyers, CPA,  Mobilization of workforce across national borders  Advent Pan-Asia as a Super Growth Block
  11. 11.  The platform of the Internet, and low-cost connectivity, the thing that is driving the most change is the improvement of the software that sits on top of that platform 11 • The technological oriented workforce is becoming available which is willing to use technology • More collaboration, availability of information for 24 hours, and collaboration among organizations are some of the recent trends at the workplaces 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  12. 12. 12 Workplac e Trends Economic Transformation Competition in a Shrinking Workforce One World of Business Transparent Organization Managers and the Workforce Always on Always Connected 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  13. 13. 13 Digital Work Style Unified Communication Presence Optimizing Supply Chains Team Collaboration Finding the Right Information Spotting Trends for Business Intelligence Insight and Structured Workflow Improving Personal Productivity 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  14. 14. 14 Digital Workforce 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  15. 15. World is moving towards Economy of Knowledge from Economy of Goods 21st september 2013 15 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  16. 16. Reaching the Unreached Uniting & Bridging the Divide Education & Health for ALL Prosperity for ALL Improve the National Wealth and Health creation Establish & Retain -India in the Global Knowledge Map 1621st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  17. 17. 21st september 2013 17 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  18. 18. Changing Perception of treating a worker as a Cost to an Asset to the Enterprise 21st september 2013 18 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  19. 19. Knowledge Workers Manual Workers  Own the means of Production  Totally Portable and Carry Enormous Value(ASSET)  Organization Need them than they need the Organization  Jobs Needs them  Convert this knowledge into Performance Productivity & increase the Capacity of the Organization  Carry valuable Experience  Knowledge grown with experience  Useful only at their Place of Work  They need a Job 21st september 2013 19 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  20. 20.  To cover all type of Employees  Must attract, hold and make productive people and develop long-term relationship, knowledge  Outside information-gather, analyze and filter and use & reuse.  Spot, Pat & Develop Change Agents  Big Ideas-Fuse, Infuse & Diffuse 21st september 2013 20 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  21. 21. Knowledge Workers & Manual Workers 21st september 2013 21 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  22. 22.  ACCESS  EMPOWERMENT  GOVERNANCE 2221st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  23. 23. 23 EVOLUTION OF SOCIETIES Raw material and Agricultural Products Natural Products Agriculture Society Information Products Explicit Knowledge through networks Information Society Innovative knowledge- Intensive Products/Services Knowledge Products Knowledge Society Industrial Products Explicit Knowledge (Technology) added Products Industrial Society SOCIETAL TRANSFORMATION Intelligence Productivity 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  24. 24. KNOWLEDGE POWERED SOCIETY WEALTH GENERATION • Employment Gen. • High Productivity • High Industrial Growth • Empowerment of Weaker Sections • Networked and Transparent Society • Rural Prosperity SOCIETAL TRANSFORMATION • Tele Education • Tele Medicine • E-Governance • Native Knowledge Products • Environment & Ecology • Agriculture Productivity NATION’S SECURITY • Intelligent & Autonomous Weapons • Knowledge Sensors • S/w dominated High Tech. products • Info Warfare • Dominant Battlefield Knowledge TECHNOLOGY • IT & Comn. • Biotechnology • Aerospace Tech. • Smart Materials • Ocean • Related to Service Sector Knowledge based Systems & Products 21st september 2013 24 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  25. 25. 25 ELECTRONIC CONNECTIVITY KNOWLEDGE CONNECTIVITY PHYSICAL CONNECTIVITY • Telecom • Internet • e-Governance • Tele-medicine • Tele-education • Ring Road • Rail • Public Infrastructure • Mobile clinic • Warehouse • Agro Industries • Markets • Hospital • Micro Power plant • Schools / Hospitals • IRS Imagery for - Land & Crop Mgmt. - Water Mgmt. - Forest Mgmt. - Environment • Proactive Health care • Coop. Product Mktg. 10-30 Village Clusters - 100 Crore investment - Business Proposition - Employment for 3000 persons - Beneficiaries: 30,000 people • Enlightened Citizenship • Moral Leadership Joint Private – Public Empowered Enterprises PURA ECONOMIC CONNECTIVITY PURA – Providing Urban Amenities in Rural Areas 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  26. 26. Human Capacity • ICT support skills and user awareness • Literacy • Livelihood skills and knowledge Infrastructure • Suitable technologies • Acceptable cost/risks • Universal access (rural/urban) • Maintenance and reliability Enterprise • Access to finance and credit • Business models to deepen outreach • ICT suppliers and service enterprises • Aggregation and stimulation of demand Policy and Regulations • Investment promotion • Fair tax regimes • Transparent policy making • Effective regulatory frameworks • Supportive property rights and commercial law Content and Applications • Applications relevant to livelihoods of the poor • Content compatible with local needs and capacity • Affordable applications Human Capacity Infrastructure Enterprise Content & Applications Policy and Regulation strategic compact / partnerships 21st september 2013 26 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  27. 27. Value Addition DEVELOPED REGIONS LEADING TO DEVELOPED INDIA 2020 NATURAL RESOURCES • Vast Coastline • Minerals • Biodiversity HUMAN RESOURCES • Traditional Knowledge • Knowledge Intensive Org. • Services CIVILISATIONALHERITAGE Food, Health & Social Security Rural Prosperity MISSIONS TRANSFORM REGIONS TOWARDS PROSPERITY MISSIONS Education Water Power Infrastructure Employment Generation Political Will Plans, attracting investment &Funds TechnologyKnowledge 21st september 2013 27 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  28. 28. 28 RUPCON - Rural Prosperity through Connectivities RUPCON Model – 3 Tier approach for PURA RUPCON - Rural Prosperity through Connectivities RUPCON Model – 3 Tier approach for PURA Facilities to be provided in tune with overall plan for Rural Development • Basic Amenities & Health Centres • Support for Primary School Education • Self-Employment thro’ self-help groups • Reviving water bodies Overall plan & requirement of State and Centre to provide - Road & Electronic Connectivity - Tele-medicine & Tele-education - Leading to Sustainable development Focus on • Entrepreneurship & Employment • Economic Growth and Marketing (Local vs. Global) • Energy, Power, Water requirement TIER 3 Tier - 3 INTER/INTRA DISTRICT LEVEL PROJECTS TO BE PLANNED for Providing Sustainable Development Tier – 2 VILLAGE Clusters Based Connectivity (Inter/Intra Panchayat unions) Tier – 1 Empowering Panchayat Raj Institution 21st september 2013 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  29. 29. • AGRICULTURE • MANUFACTURING • SERVICES ENGINES FOR GROWTH VALUE ADDITION CORE COMPETENCE EMPLOYEMENT GENERATION 5 NATIONAL MISSIONS FOR STATES INFRASTRUCTURE POWER WATER EDUCATION EMPLOYMENT GENERATION. NATURAL RESOURCES HUMAN RESOURCES HIGHER Sustained GDP ~10 % for a Decade Technology Knowledge Developed States Result in Developed India 21st september 2013 29 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  30. 30. INTEGRATED ACTION FOR DEVELOPMENT Infrastructural facilities (Water &Energy) MISSION OBJECTIVES EMPLOYMENT GENERATION & RURAL PROSPERITY “Education for All” Health Care – Nutritional Security CONNECTIVITY IS THE KEY Population Management (1.1) Potential for Industrial Growth – Geo Strategic Initiatives Agricultural & Agro food Processing industries 21st september 2013 30 Prof. KS@2013 IEEE CS delhi september 2013 lecture
  31. 31. An Ideal Professional Graduate ? Build India Campaign
  32. 32. Which Framework • Sri Aurobindo • Swami Vivekananda • Swami Dayananda Saraswati • Rabindranath • Mahatma Gandhi • The Gita Paradigm • Constitution of India • Delor’s Report • Multiple Intelligence • WHO’s Life Skills Framework or • An eclectic one? Build India Campaign
  33. 33. Child Human Being Physical Mental IntellectualSpiritual External Health Internal Health Negative Emotions Positive Emotions Concern for others Compassion Cooperation Empathy Peace Happiness Sthita-pragna Appreciation Aesthetics Music, Painting Appreciative Intelligence Long life Freedom from Diseases Pranayam Yoga Meditation Physical Strength Kinaesthetic Skills Sports Games Gymnastics Dance Dram a Memory Knowledge Thinking Problem Solving Creativity Invention Intuition Meta-cognition Wisdom Temporary Permanent Multi-layer Cognition Exploration Experimentation Innovation Social Entrepreneurship Beyond Self Global Citizenship osmic Alienation Realizing Self Anger Violence Depression Sadness Greed Lust Language Literature Humanities Social Sciences Science & Technology Build India Campaign
  34. 34. Caring Self Community Person Confident Leader Conscious Learner Effective Communicator Powerful Problem Solver Website http://www.all-milwaukee.org/IdealGrad.htm Build India CampaignIdeal Professional Graduate
  35. 35. Learning to Know Learning to Do Learning to Live Together Learning to Be Build India Campaign
  36. 36. Build India Campaign Thinks Critically, Analytically, Constructively & Creatively Constructs Learning and Knowledge & Communicates effectively
  37. 37. One who mastered Body Management – internal health -- disease free -- External Health -- strength & vitality -- Cultivated Kinesthetic Intelligence Build India Campaign
  38. 38. Cool, composed, Negative Emotions under check Helpful to others, Good at IPR Positive Emotions in Display, Empathy Concern for others Build India Campaign
  39. 39. Ready to explore Innovate Experiment Takes to Social Enterprise Relates to Larger-Self Build India Campaign
  40. 40. Build India Campaign
  41. 41. It shall be the duty of every citizens of India •To abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem; •To cherish and follow the noble ideals which inspired our national struggle for freedom; •To uphold and protect the sovereignty, unity and integrity of India;
  42. 42. •To defend the country and render national service when called upon to do so; •To promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional diversities; to renounce practices derogatory to the dignity of women;
  43. 43. •To value and preserve the rich heritage of our composite culture; •To protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures; •To develop the scientific temper, humanism and the spirit of inquiry and reform;
  44. 44. •To safeguard public property and to abjure violence; •To strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavour and achievement.
  45. 45. Core competencies For The Seven Attributes of Highly Effective People
  46. 46. Attributes 1 Be Proactive® • Take initiative, • Manage change, • Respond proactively, • Keep commitments, • Take responsibility and practice accountability, • Create positive business results.
  47. 47. Attributes 2 Begin With the End in Mind® • Define vision and values, • Create a mission statement, • Set measurable team and personal Goals • Start projects successfully, • Align goals to priorities, • Focus on desired outcomes.
  48. 48. Attributes 3 Put First Things First® • Execute strategy, • Apply effective delegation skills, • Focus on important activities, • Apply effective planning and prioritization skills, • Balance key priorities, • Eliminate low priorities and time-wasters, • Use planning tools effectively, • Use effective time-management skills.
  49. 49. Attributes 4 Think Win-Win • Build high-trust relationships, • Build effective teams, • Apply successful negotiation skills, • Use effective collaboration, • Build productive business relationships.
  50. 50. Attributes 5 Seek First to Understand Then to Be Understood 1. Apply effective interpersonal communication, 2. Overcome communication pitfalls, 3. Apply effective listening skills, 4.Understand others, 5.Reach mutual understanding, 6.Communicate viewpoints effectively, 7.Apply productive input and feedback, 8. Apply effective persuasion techniques.
  51. 51. Attributes 7 Sharpen the Saw • Achieve life balance, • Apply continuous improvement, • Seek continuous learning
  52. 52. Attributes 6 Synergize • Leverage diversity, • Apply effective problem solving, • Apply collaborative decision making, • Value differences, • Build on divergent strengths, • Leverage creative collaboration, • Embrace and leverage innovation.
  53. 53. April 20, 2011 secure IT 2011 New Delhi 53 FOR FURTHER INFORMATION PLEASE CONTACT :- E-MAIL:  ksdir@nic.in ksmanian48@gmail.com 91-11-22723557 Let us collaborate, co-work and embrace technology and ethics for sustainable development

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