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Enabling Medical Reps with Data

Satya Mahesh Kallakuru
Satya Mahesh KallakuruSFE , Business Analytics at Sanofi;Merck BioPharma ;Boehringer Ingelheim;Cipla and Emcure

My Presentation at Rural Pharma Marketing,India,2012 at Mumbai on 22'June'2012

Enabling Medical Reps with Data

Satya Mahesh Kallakuru
Satya Mahesh KallakuruSFE , Business Analytics at Sanofi;Merck BioPharma ;Boehringer Ingelheim;Cipla and Emcure

My Presentation at Rural Pharma Marketing,India,2012 at Mumbai on 22'June'2012

Enabling Medical Reps with Data

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Enabling Medical Reps with Data

  • 1. Enabling MR with data Satya MAHESH Sanofi
  • 2. The views expressed in this message are made in an individual capacity and do not necessarily reflect those of Sanofi (the “company”) or any of its affiliates. Neither the company nor any of its affiliates assumes any responsibility or liability of any use which may be made of any views expressed here in.
  • 3. Next 20 mins…  Equip MR with data  Territory mapping  Data to target doctors In scope : Only ethical Rx
  • 5. The Good news is… No Data Data need to create data
  • 6. to gain the right data, Survey Questionnaire Field Survey Data Validation Analysis Field realities Territories & Lists
  • 7. Survey .. a Caution… Field Capabilities Market Realities
  • 8. So called …Potential How many Customer On Patients Cases of Pain Doc 1 40 A Doc 2 35 B Doc 3 30 C Doc 4 25 D How many Customer On Rx Rxs of Brand Doc 1 5 D Doc 2 10 C Doc 3 15 B Doc 4 20 A Customer How Long ? On Total Tabs Doc 1 90 B Doc 2 60 A Doc 3 5 D Weightage is strategically decided and depends on Stage Doc 4 20 of product in Its life cycle C
  • 9. Defining Potential Customer Or Brand
  • 10. Potential Propensity Volume of Degree of Opportunity likelihood Prescription Duration Realized Frequency opportunity Dosage
  • 11. Weighted Score on brand Gr.levers Strategic 40% 40% 20% Weightage How many How many Strategic Customer How Long ? Score Cases of Pain Rxs of Brand Potential Doc 1 40 5 90 36 A Doc 2 35 10 60 30 B Doc 3 30 15 5 19 D Doc 4 25 20 20 22 C
  • 12. Segmentation National Segmentation Or Territorial Segmentation Call Load: Call Per day x Number of working days In a Month or a Promo Cycle
  • 13. Time to deep dive in to Data…
  • 14. Mathematricks Doctor Score Cumulated Class Dr. 1 7.00 7.00 A Customers in descending Dr. 2 5.50 12.50 A order of their score Dr. 3 4.60 17.10 B Dr. 4 4.30 21.40 B Dr. 5 4.10 25.50 B Dr. 6 4.00 29.50 B Based on Cum.Score, divide in Dr. 7 2.90 32.40 C to 3-4 equal segments Dr. 8 2.80 35.20 C Dr. 9 2.70 37.90 C Dr. 10 2.00 39.90 C Dr. 11 1.10 41.00 C National segmentation Dr. 12 1.00 42.00 C # Score 42.00 # Score/3 14.00
  • 15. Segments A ~ 10% 33% of Strategic Potential B ~ 20% 33% of Strategic Potential 33% of Strategic Potential C ~ 70%
  • 16. @#$% I’m available Confused ? during break !
  • 17. Territory map No. of Customers Or Call Load Call Load: Call Per day x Number of working days Ina Month ( or Promo Cycle)
  • 18. The Key : Call Load Territory A Potential # Drs Freq Call Load A Drs 15 3 45 B Drs 40 2 80 C Drs 95 1 95 Call load of MR / Territory 220 Territory B Potential # Drs Freq Call Load A Drs 5 3 15 B Drs 30 2 60 C Drs 145 1 145 Call load of MR / Territory 220
  • 19. Spoon feed data… Use Mobile SFA
  • 20. Sacrifice… Give more info before the Call.. Take less input after the Call…
  • 21. Data without action is useless Coach FF to act on data
  • 22. In non urban markets… Execution is the Strategy
  • 23. The fakirs of India can fall asleep on a bed of nails with many points. Make ads. with many points and none will penetrate. Make one point and watch it penetrate
  • 24. Focus… FF will always deliver what you ask for Be clear on what to ask..
  • 25. Carry Home… Potential : Brand strategy Call Load : a Territory You get what you ask for
  • 26. Acknowledgements and Image credits My wife Syamala for non-Interference Bharath Chaudhary for his reference Image Credits Unknown Artists & ……………………..Photographers