HRD

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The presentation made during the INDEST Workshop & SIS 2008 Conference held at IIM Indore during 4-6 Dec 08.

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HRD

  1. 1. Skills for Librarians <ul><li>“ To become a librarian, all you need to know is how to say Shhhhhhh” !”” </li></ul>(Common people’s perspective)
  2. 2. Human Resources and building competencies: An Academic Librarian’s Perspective. Sushama Jagirdar Sr.Librarian Bankatlal Badruka College for Information Technology Hyderabad [email_address]
  3. 3. <ul><li>“ We cannot have good libraries until </li></ul><ul><ul><ul><ul><ul><li>we first have good librarians-- </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>properly educated, </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>professionally recognized </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>and fairly rewarded” </li></ul></ul></ul></ul></ul><ul><li>-- Herbert S White </li></ul><ul><li>(Library Journal Column, 15 th Nov’1999) </li></ul>National Library of Austria, with thanks to http://curiousexpeditions.org/2007/09/a_librophiliacs_love_letter_
  4. 4. Human Resources Management Skills <ul><li>Leadership Skills </li></ul><ul><li>Communication Skills </li></ul><ul><li>Decision Making Skill </li></ul><ul><li>Organization’s Focus </li></ul><ul><li>Rules & Laws </li></ul><ul><li>Team Development </li></ul><ul><li>Knowledge Management </li></ul><ul><li>Managing Conflict & Change </li></ul>
  5. 5. <ul><li>Skills For Librarians </li></ul><ul><li>1) H R Skills: </li></ul><ul><li>Communication Skills Negotiating </li></ul><ul><li>2) Decision Making Skill: </li></ul><ul><li>Ability to Select </li></ul><ul><li>Ability to Identify Ref., Obsolete material </li></ul><ul><li>3) Technical Skills: </li></ul><ul><li>Knowledge of Automation Managing E-resources Knowledge Management </li></ul><ul><li>4) Leadership Skills: </li></ul><ul><li>Managing Conflict & Change </li></ul>
  6. 6. Communication /Negotiating skills Head of Institute Users Colleagues Suppliers Binders Publishers
  7. 7. <ul><li>Skills For Librarians </li></ul><ul><li>1) H R Skills: </li></ul><ul><li>Communication Skills Negotiating </li></ul><ul><li>2) Decision Making Skill: </li></ul><ul><li>Ability to Select </li></ul><ul><li>Ability to Identify Ref., Obsolete material </li></ul><ul><li>3) Technical Skills: </li></ul><ul><li>Knowledge of Automation Managing E-resources Knowledge Management </li></ul><ul><li>4) Leadership Skills: </li></ul><ul><li>Managing Conflict & Change </li></ul>
  8. 8. Technical Skills Lib-Automation E-Resources Managing Computer Literacy Digital Libraries Knowledge Management:
  9. 9. <ul><li>Skills For Librarians </li></ul><ul><li>1) H R Skills: </li></ul><ul><li>Communication Skills Negotiating </li></ul><ul><li>2) Decision Making Skill: </li></ul><ul><li>Ability to Select </li></ul><ul><li>Ability to Identify Ref., Obsolete material </li></ul><ul><li>3) Technical Skills: </li></ul><ul><li>Knowledge of Automation Managing E-resources Knowledge Management </li></ul><ul><li>4) Leadership Skills: </li></ul><ul><li>Managing Conflict & Change </li></ul>
  10. 10. To Manage A Modern Automated Library a Librarian should: <ul><li>Demonstrate Knowledge of pertinent fields & Current Technology </li></ul><ul><li>Computer Literacy </li></ul><ul><li>Adapt to Changing Technologies </li></ul><ul><li>Transfers Information from Manuals into the Work Place </li></ul><ul><li>Implement Practical Application </li></ul><ul><li>Asks for & is Willing to take on More Challenging Work. </li></ul><ul><li>Freely & Willingly shares New Technology with Others </li></ul><ul><li>Keep Updated with New Trends & Standards in the Subject. </li></ul><ul><li>Looks for Opportunities to Use & Expand Knowledge & Skills </li></ul>
  11. 11. Managing Conflict And Change Some Don’ts To Avoid Conflict <ul><li>Refuse to Address the Problem Immediately </li></ul><ul><li>Promise to Deliver the Material at a Later date & then Fail to do so. </li></ul><ul><li>Try to Evade/ Ignore a query. </li></ul><ul><li>Giving Preferential Treatment. </li></ul>
  12. 12. Building Competencies Policies Desire To Upgrade Training & Development Link Institutional to Individual Contemplate modifications Budget Policy Exposure & Awareness Desire To Evolve Continuous Education Personality Development Evaluation Applying Diff.Strategies Return on Investment
  13. 13. <ul><li>  </li></ul><ul><li>  </li></ul><ul><li>   DRTC, Banglore. www.drtc.org </li></ul><ul><li>2.      INFLIBNET, Ahemdabad.: www.inflibnet.ac.in </li></ul><ul><li>3.      DELNET, New Delhi. www.delnet.nic.in </li></ul><ul><li>4.      DESIDOC : http://www. drdo .org/labs/ desidoc /index.html </li></ul><ul><li>5.      NISSAT : http://www. isisclearinghouse .org </li></ul><ul><li>6.      IASLIC, : http://iaslic1955.org/activities. htm </li></ul><ul><li>N ISCAIR: . www.educationobserver com/news </li></ul><ul><li>7.      Free online learning site : library supportstaff .com/ed4you.html </li></ul><ul><li>8.      </li></ul>Institutions Imparting Training for Library Professionals
  14. 14. Building Competencies Policies Desire To Upgrade Training & Development Link Institutional to Individual Contemplate modifications Budget Policy Exposure & Awareness Desire To Evolve Continuous Education Personality Development Evaluation Applying Diff.Strategies Return on Investment
  15. 15. Management of Resources Library Operations USER SATISFACTION User Expectation
  16. 16. Criteria's for Evaluation of a Librarian Communications Skills Resourceful Awareness
  17. 17. Evaluation criteria 1 Communications skills 1. Listens Carefully 2. Writes Clearly, Logically & Concisely . 3. Small & Large Group Commu.Skills
  18. 18. Evaluation criteria 2 Resourceful 1. Makes recommendations based on effectiveness 2. Anticipates Implications 3.Appropriate use of Time & Resources 4.Identifies Obstacles
  19. 19. Evaluation criteria 3. Awareness 1.Awareness of Current Trends 2.Accepts Change as Part of Growth 3. Open to Proposals from Others 4.Considers Alternative Strategies 5. Seeks New Responsibilities
  20. 20. Some Do’s To Upgrade The Services <ul><li>Identify User’s Needs. </li></ul><ul><li>Design Systems to Respond quickly to the User’s Needs </li></ul><ul><li>Provide effective Reference services </li></ul><ul><li>Enhance DDS Services </li></ul><ul><li>Handle Complaints Quickly </li></ul><ul><li>Judge User’s satisfaction from Feed Back </li></ul><ul><li>Improve Quality of Service to Delight the User. </li></ul>
  21. 21. Conclusion <ul><li>Skills & Knowledge applied by top Performers are competencies. </li></ul><ul><li>Competency –based system will uncover energies & synergies </li></ul><ul><li>More than Buildings & Tools, Competent People are most valuable resources. </li></ul><ul><li>Every Institution wants Competence, Dedication & Drive in the work-force. </li></ul>
  22. 22. “ I will become an active participant in moving my library forward. I will be courageous about proposing new services and new ways of providing services even though some of my colleagues will be resistant” --- Laura Cohen Oath for a working librarian:
  23. 23. Thank you!

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