Best practices in libraries & information centers a case study of nit silchar


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Paper presented at SIS 2012 Conference held at NIT Silchar organised by Dr. K C Satpathy

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Best practices in libraries & information centers a case study of nit silchar

  1. 1. BEST PRACTICES IN LIBRARIES & INFORMATION CENTERS: A CASE STUDY OF NIT SILCHAR Dr. Kishor Chandra Satpathy National Institute of Technology Silchar eMail:
  2. 2. Introduction UGC-NAAC defines best practices as an application of procedures to yield superior results which means way of doing things in particular organization as guidelines for good practices. The use of ICT with creative / innovative ideas leads to evolve best practices in library and information environment which can be replicated in library and information centres (LICs). Best Practice may be innovative and be a philosophy, policy, strategy, program, process or practice that solves a problem or create new opportunities and positively impact on organizations. Institutional excellence is the aggregate of the best practices followed in different areas of institutional activities. (4)12/07/12 2
  3. 3. ODLIS (Online Dictionary of Library and Information Science) describes best practices as “the application of theory to real-life situations, procedures that, when properly, applied consistently yield superior results and are therefore used as reference points in evaluation of the effectiveness of alternative methods of accomplishing the same task. Best practices are identified by examining empirical evidence of success.”12/07/12 3
  4. 4. Best Practices: add commendable value to an institution. considered as reliable benchmarks or standards of quality. tools for the continuous improvement of products, processes and services. Leads to development of an understanding of the fundamentals that lead to success.12/07/12 4
  5. 5. Strategy for Application of Best Practices The successful application of the best practices can be achieved by adopting the following five-stage strategy (7) : Identification of best practices Implementation of best practices Institutionalization of best practices Internalization of best practices Dissemination of best practices12/07/12 5
  6. 6. Examples of Best Practices NAAC has also indentified few best practices for college libraries that can enhance the academic information environment and usability. (5) They are: Computerization of library with standard digital software. Inclusion of sufficient information about the library in the college prospectus.12/07/12 6
  7. 7. Displaying newspaper clippings on the notice board periodically. Career/Employment Information/ Services. Internet Facilities to different user groups. Information literacy programs. Suggestion box and timely response. Displaying new arrivals and circulating a list of those to academic departments. Conducting book exhibitions on different occasions. Organizing book talks. Instituting Annual Best User award for students. Organizing competitions annually. Conducting user surveys periodically12/07/12 7
  8. 8. Best practices in Central Library, NIT Silchar – An Overview: In order to be able to provide world class services to the users, the library adopts processes and practices that are not only considered to be the best but are comparable with the best in the market (1). An attempt is being made here to discuss and disseminate these processes and practices for the benefit of other libraries.12/07/12 8
  9. 9. About NIT Silchar: The National Institute of Technology, Silchar (An Institute of National Importance) is one of the premier national level institutions for technical education in North East India offering BTech, MTech, MSc & PhD programme in engineering & sciences. Government of India as a joint venture with Government of Assam established Regional Engineering College, Silchar in 1967 with the objective of imparting quality- engineering education, providing cosmopolitan outlook among students and development of National Integrity. This institution has been transformed and upgraded to National Institute of Technology, Silchar with a Deemed University Status with effect from 28.06.2002. The institute has been subsequently made into a fully funded Government of India institution. The institute is situated in an extending campus about 540 acres of undulating land and lakes surround by tea estates and hillocks providing an ideal environment for studies.12/07/12 9
  10. 10. Library@NIT Silchar The Central Library which is the heart of the Institute was established in 1977. It provides one of the important academic services to the Institute. It is a well equipped Library, centrally located with easy access and does provide right impetus for the intellectual growth of the students, teachers, research scholars & others around. Presently the Library is a part of the LTT building with 2997 Sq. Ft. floor area & having around 75,000 collections of documents.12/07/12 10
  11. 11. The National Institute of Technology Silchar Library with its modern collection of knowledge resources and innovative information services fills an essential role for students, faculty, and the surrounding community in their intellectual pursuits. It is a hybrid library with the state-of-the-art technological applications. The Library holds knowledge resources predominantly related to Science and Technology, Social Sc & other allied subjects. The Library is now fully computerized with an integrated system connected to the Campus Network providing e-resource facility to the institute community. The entire Library collection including the CD-ROM databases and the online databases are made available through Institute’s network. Users can access the online databases through Institute’s network. On-line Public Access Catalogue facility is available at the ground Floor of the Library. OPAC can also be accessed through any terminal on the Campus Network. Library collection can also be searched through OPAC.12/07/12 11
  12. 12. The Library offers a range of information services to support the learning process set to the highest professional standards. The Library is holding membership of DELNET, New Delhi for inter library loan. National Institute of Technology Silchar Library is an active member of INDEST Consortium through which online full text journals can be accessed.12/07/12 12
  13. 13. Best Practices@NITS Library The library follow a set of standardized practices. Some of the practices are given below: IT Related: 24X7 Services through Web Portal eResources & eBooks Digital Library Digital Photo gallery eLearning Solution12/07/12 13
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  15. 15. NIT Silchar (Total e-Resource available: 20) American Economic Review (JEL + JEP + AEJ) (combined subscription) Lecture Notes in Computer Science ACS Web Edition Knovel ME Books ACM Digital Library ASCE ASME (including AMR) ASTM Standards and Journals IEL Online (5 Users) Nature ProQuest Science ( formerly ASTP ) Springer Link Science Direct (Backfile Collection-Engg & Technology) J-Gate Custom Content for Consortia (JCCC) Annual Reviews Knovel ME Books Project Muse12/07/12 15
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  19. 19. Other important Best Practices: Collection North East Collection The library has established a separate collection of books pertaining to North East India. These collection portray their History, Culture, Economy, Geography, Ecology and about their Society. Standards Collection The library has got a separate collection of standards and special publications published by Bureau of Indian Standards & Indian Road Congress. The standards are kept in a separate number - wise with sequence. Career and Counseling Collection The library has established a separate collection of books pertaining to Career and Counseling. These collections include GRE, GMAT, TOFFEL & books related to counseling etc. Miscellaneous Collection The library has miscellaneous collections comprising of Institutes examinations old question papers, competitive books, Hindi, Bengali and English literature books etc. News Paper Clipping Collection The library has opened up the News Paper Clipping collections comprising of publication12/07/12 about North East India in papers, Magazine and Govt. publication etc. 20
  20. 20. Other important Best Practices RFID & CCTV Implementation (for Security Purpose) Career/Employment Information/ Services. (with USEFI) Resource Sharing (Inter-library loan) / Delnet Service Information Literacy / Orientation Programmes Library Marketing (Newspaper Add for Local Users) Book exhibitions Seminars/Workshop for LIS Professionals Projects12/07/12 21
  21. 21. Conclusion To cope with the timely challenges, every library has to identify and develop its own tailor-made best practices to enhance the collection development process, services dissemination and use of the library as a whole. Developing best practices, analyzing and revising them at a regular interval will lead to continuous improvement in overall performance of the library and the whole institution.12/07/12 22
  22. 22. References 1. Jotwani, D, Best Practices in a Modern Library and Information Center – The Case of Central Library, IIT Bombay, Paper presented at 6th International CALIBER -2008, University of Allahabad, Allahabad, February 28-29 & March 1, 2008 2. Kesavan, R. Venkata, Design, Delivery and Management of Business Information Services at the Times Archives and Knowledge Centre: A Success Story, A Paper Presented at the Workshop on Librarians’ SUCCESS STORIES, Organised by SLA Asian Chapter in Association with TCS, Pune on 28 Feb 2011. 3. Leila Fernandez, Open Access Initiatives in India - an Evaluation, Partnership: the Canadian Journal of Library and Information Practice and Research, Vol 1(1), 2006. 4. National Assessment and Accreditation Council. Best practices in library and information services:a case presentation. Available at %20Library%20Science.doc 5. National Assessment and Accreditation Council. Guidelines on quality indicators in library andinformation services : universities / autonomous colleges. Bangalore, NAAC, 2005. 6. National Assessment and Accreditation Council. Guidelines on quality indicators in library andinformation services : affiliated / constituent colleges. Bangalore, NAAC, 2005. 7. Prasad, V.S, Best practices in higher education for quality management. Bangalore, NAAC, 2005. Available at 8. Vyas, S. D, Best Practices in Academic Libraries in India: A Study, ICAL – Management Models and Framework, 2009, PP. 418-21. 9. libraries/35muq6i9t1aro/3#12/07/12 23
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