Searching for a Usable and Effective Intranet

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Presentation at the conference "Intranet
julkisella sektorilla" in Helsinki, Finland on the 3rd of december 2008. Agenda: Evolution of the intranet at Region Västra Götaland: from hand crafted webpages to a portal. Organisational and technical challenges of the intranet.
In search of a future intranet?

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Searching for a Usable and Effective Intranet

  1. 1. Searching for a usable and effective intranet Kristian Norling, IT Strategic Department Region Västra Götaland KristianNorling
  2. 2. Kristian Norling
  3. 3. Kristian Norling ICT strategist at Region Västra Götaland
  4. 4. Kristian Norling ICT strategist at Region Västra Götaland former Webmaster, Communications Manager, Project Manager etc
  5. 5. Kristian Norling ICT strategist at Region Västra Götaland former Webmaster, Communications Manager, Project Manager etc web
  6. 6. Kristian Norling ICT strategist at Region Västra Götaland former Webmaster, Communications Manager, Project Manager etc web mostly focusing on
  7. 7. Kristian Norling ICT strategist at Region Västra Götaland former Webmaster, Communications Manager, Project Manager etc web mostly focusing on intranets…
  8. 8. © Västra Götalandsregionen
  9. 9. © Västra Götalandsregionen
  10. 10. © Västra Götalandsregionen
  11. 11. Zoom Zoom
  12. 12. 1996
  13. 13. 1996 First intranets
  14. 14. 1996 First intranets 1999
  15. 15. 1996 First intranets 1999 Merger of 4 county councils to a region
  16. 16. -2002
  17. 17. -2002 Hand-crafted websites
  18. 18. -2002 Hand-crafted websites Rudimentary CMS
  19. 19. -2002 Hand-crafted websites Rudimentary CMS Different designs
  20. 20. -2002 Hand-crafted websites Rudimentary CMS Different designs Different IA
  21. 21. 2003-2006
  22. 22. 2003-2006 New CMS
  23. 23. 2003-2006 New CMS Intranet and Internet
  24. 24. 2003-2006 New CMS Intranet and Internet Consolidation
  25. 25. 2003-2006 New CMS Intranet and Internet Consolidation 50+ websites at Sahlgrenska
  26. 26. 2003-2006 New CMS Intranet and Internet Consolidation 50+ websites at Sahlgrenska One design, many variants
  27. 27. 2003-2006 New CMS Intranet and Internet Consolidation 50+ websites at Sahlgrenska One design, many variants Same IA
  28. 28. 2003-2006 New CMS Intranet and Internet Consolidation 50+ websites at Sahlgrenska One design, many variants Same IA
  29. 29. IT vision
  30. 30. “Ett fönster mot informationen”
  31. 31. “Ett fönster mot informationen” “En patient - en journal”
  32. 32. “Ett fönster mot informationen” “En patient - en journal” “Bättre koll på jobbet”
  33. 33. 2006-2007
  34. 34. 2006-2007 Portal framework project
  35. 35. 2006-2007 Portal framework project Effect management
  36. 36. 2006-2007 Portal framework project Effect management Interaction design
  37. 37. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests
  38. 38. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests
  39. 39. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests Enterprise Search Strategy
  40. 40. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests Enterprise Search Strategy Taxonomy server and Metadata service
  41. 41. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests Enterprise Search Strategy Taxonomy server and Metadata service LDAP
  42. 42. 2006-2007 Portal framework project Effect management Interaction design Prototypes ... and tests Enterprise Search Strategy Taxonomy server and Metadata service LDAP
  43. 43. 2008
  44. 44. 2008 Technical Portal Platform
  45. 45. 2008 Technical Portal Platform Developing first portlets
  46. 46. 2008 Technical Portal Platform Developing first portlets Reference Architecture (RA)
  47. 47. 2008 Technical Portal Platform Developing first portlets Reference Architecture (RA) Agile Methods
  48. 48. 2008 Technical Portal Platform Developing first portlets Reference Architecture (RA) Agile Methods Proof of Technology (POT)
  49. 49. 2008 Technical Portal Platform Developing first portlets Reference Architecture (RA) Agile Methods Proof of Technology (POT) Hard certificates
  50. 50. Portal Governance
  51. 51. Portal Governance Portal Strategy
  52. 52. Portal Governance Portal Strategy Communication
  53. 53. 2009
  54. 54. 2009 Portal Beta
  55. 55. 2009 Portal Beta SSO
  56. 56. 2009 Portal Beta SSO Social media
  57. 57. 2009 Portal Beta SSO Social media Semantic web
  58. 58. 2009 Portal Beta SSO Social media Semantic web Search
  59. 59. 2009 Portal Beta SSO Social media Semantic web Search Open Source
  60. 60. Questions?
  61. 61. Questions? Thank you!
  62. 62. kristian.norling@vgregion.se www.kommentar.nu www.linkedin.com/in/kristiannorling www.slideshare.net/kristiannorling www.twine.com/user/kristiannorling

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