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Business case for curiosity

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Exploring the vital connection between curiosity and creative problem solving.

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Business case for curiosity

  1. 1. CURIOUS ABOUT INNOVATION? EXPLORING THE VITAL CONNECTION BETWEEN CURIOSITY AND PROBLEM SOLVING Photo by Cristina Gottardi on Unsplash
  2. 2. Curiosity => Innovation => Invention FOCUS ON DISCOVERING NEW PRODUCTS
  3. 3. Curiosity => Creative Problem Solving => Efficiency & Effectiveness
  4. 4. What is it about Curiosity? HMMMM, THAT’S INTERESTING!
  5. 5. Empathy = Curiosity About People  Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference  Empathy develops a deep understanding of why someone feels they way they do, in the context and complexity of their lives  Some of the best ideas for innovation stem from Empathy
  6. 6. Exercise: How Does Curiosity Help You?  Listen to their stories – ask Why?  Observe their tasks – What do they do?  Follow their journey – What steps do they take?  Understand their emotions – What does success mean? What outcomes do they try to avoid?
  7. 7. Curiosity => Creatively Solving Customer’s Problems => More Engaged Workforce
  8. 8. A Culture of Innovation Encourages Experimentation
  9. 9. Myths About Creativity & Innovation Not everyone is creative Process kills Innovation Pay motivates creative Problem Solving
  10. 10. Purpose impacts bottom line
  11. 11. ”New Collar” workers are T- Shaped Critical Thinking Effective Communication Collaboration Curiosity FunctionalExpertise
  12. 12. How to Cultivate Curiosity
  13. 13. Customer Discovery Solution Design Measure and Refine Desirability Feasibility Viability Innovation Learning Loop Learning Loop Plan Proposal for Next Learning Loop Desirable, Feasible, and Viable Solution Prototype
  14. 14. Exercise: How can you build a culture of innovation? • How do you make it safe to fail and learn from experiments? • What can you do to encourage and inspire curiosity? • How do you connect your business to your people’s purpose?
  15. 15. "Necessity is the mother of invention, it is true, but its father is creativity, and knowledge is the midwife." -- Jonathan Schattke, scientist
  16. 16. Thank You! Kristann Orton kristann@inceodia.com http://linkedin.com/in/kristann http://www.inceodia.com @inceodia

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