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How to teach what you don't know

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We’ve all been there, a class on LinkedIn, a question about eReaders, or hands-on assistance with a database. When working in libraries, staff will often have to teach what they don’t know. This presentation will provide practical tips for making it through the anxiety of teaching outside one’s comfort zone.

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How to teach what you don't know

  1. 1. How to Teach What You Dont Know Kristine Kenney, MLIS Information Services Manager, Palatine Public Library kkenney@palatinelibrary.org
  2. 2. “To begin with the end in mindmeans to start with a clearunderstanding of your destination. Itmeans to know where you’regoing...so that the steps you take arealways in the right direction.”Stephen CoveyThe Seven Habits of Highly Effective People
  3. 3. How do you do that?
  4. 4. Gather Information What types of questions are people asking? What is important to know?What concepts are hardest for you to understand?
  5. 5. “If you don’t know where you’re going, you’ll get there every time!”
  6. 6. What is worth understanding? Where do I find the information? Where do I begin?
  7. 7. BOOKS
  8. 8. BOOKS
  9. 9. WEBSITES
  10. 10. WEBSITES
  11. 11. VIDEOS
  12. 12. VIDEOS
  13. 13. eBooks and Online Training
  14. 14. eBooks and Online Training Individual annual subscription $250/yr Individual annual subscription $472.89/yr
  15. 15. Know your objectives Stay organized Keep focused
  16. 16. Organize as you Learn
  17. 17. “First comes thought; thenorganization of that thought,into ideas and plans; thentransformation of those plansinto reality.”Napolean Hill
  18. 18. But I’m freaking out!
  19. 19. Spend Time on What you Do Know
  20. 20. Build your credibility
  21. 21. Reduce your anxiety
  22. 22. ?Allow time for questions
  23. 23. But I don’t want them to ask questions!
  24. 24. “Questions focus our thinking.”Charles Connolly
  25. 25. You know more than you think You can always find the answer laterLet other students answer the question
  26. 26. But I don’t have time to do all this!
  27. 27. Ask others for ... advice assistance input help
  28. 28. “Successful people are alwayslooking for opportunities tohelp others.”Brian Tracy
  29. 29. Don’t reinvent
  30. 30. Consider a lecturerather than a hands-on class
  31. 31. ...just remember your objectives.
  32. 32. Consider inviting a guest speaker
  33. 33. They deliver expertise in their field
  34. 34. They offer variety to patrons
  35. 35. They give you a break from havingto teach something you don’t know.
  36. 36. They provide a way for you to partner with businesses in your community.
  37. 37. Is a class really necessary?
  38. 38. What about a webinar? What about a handout?What about self study?
  39. 39. Whatever you choose..
  40. 40. in the end...Audience Research Ideas Organize Help Create Practice
  41. 41. notes available online http://goo.gl/CZt2hhandout available online http://goo.gl/N06HE

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