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IT as a Service is the IT of the Future - Presented at GigaOm Structure 2013 SF

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IT as a Service is the IT of the Future - Presented at GigaOm Structure 2013 SF

  1. 1. IT as a Service is theIT of the FutureKrishna SubramanianVP Product MarketingCloud PlatformsCitrixkrishnas@citrix.com
  2. 2. Tweet about this session withhashtag #SYN101 and#CitrixSynergy
  3. 3. • Consumer-like experiences• Self-service procurement• Immediate provisioning• Any app/service• 24x7 access• Access from mobile, personaldevices
  4. 4. 71%Employees not usingIT-sanctioned apps78%Plan to increase use ofcloud servicesSecond Wave inConsumerizationOf IT*”2013 State of Cloud Applications Access Survey” by OneLogin
  5. 5. Users andCustomersDevelopers andCloud AdminsITManagedCloudBrokerDiscoveryCatalogingBillingChargebackSelf-serviceDiscoveryCatalogingBillingChargebackSelf-serviceE.g. Amazon,MS Azure,Google,SoftLayer,DatapipePublic/3rd PartyCloudsPublic/3rd PartyWeb, SaaS appsE.g. SalesForce,GoToMeeting,Office365,ShareFilePrivateCloudE.g. Apps(SAP,Exchange),IaaS,STaaS,DaaS
  6. 6. Challenges & OpportunitiesDeliver centrally managed on-demand virtual datacenters and cloudservices to 100,000 students and 6,000 professors across 11 campusesSolutionBuilt a university-wide cloud with Citrix solutions that delivers desktops,streamed applications, HPCaaS, IaaS and SaaS applications through aself-service portalResultsSelf-Service Cloud : Students and Faculty can start working on newprojects in minutes without bureaucratic delays. Researchers andscientists access capacity on-demand for big data analysis.Real-time Budgeting: Departments get real-time usage and spendinformation.Reliable Access and Protection: Researchers get interruptedproductivity during outages, strikes and valuable data is backed upcentrally.
  7. 7. Challenge• Service Provider for state and local government agencies• Largest public datacenter in Germany• Avoid building dedicated IT silos for different customersGoals• Deliver individualized IT solutions from a shared cloud• Simplify delivery, improve experience, lower costsSolution• Standardized, multi-tenant cloud with CloudPlatform• Admin delivers services to customers with CloudPortal• Apps, desktops and infrastructure services based ondelivered as role based cloud services withXenDesktop, XenApp, XenServer, XenMobile(CloudGateway)
  8. 8. Turninfrastructureand apps intocloud servicesBrokerMultipleServicesSecureand DeliverSeamless Access• APIs toconfigure, meter, catalog,provisionusers, tenants,and discoverservice• Billing, Metering• Chargeback• CatalogManagement• UserAuthorization• Workflows• Admin UI• Integration• Single Sign-on• Userself-service UI• Universalclient
  9. 9. CloudServiceBrokerHomeOfficeCallCenterMobileCloud OrchestrationMobileWeb & SaaS applicationsPublic/3rd party cloudsWindows Desktops & AppsSelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +UniversalClientSecureGatewayCloud Networking, VirtualizationITaaS Stack
  10. 10. HomeOfficeCallCenterMobileNetworksGatewayAmazon MS Azure AnySelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +
  11. 11. A good first step is IaaS
  12. 12. CloudServiceBrokerHomeOfficeCallCenterMobileCloud OrchestrationMobileWeb & SaaS applicationsPublic/3rd party cloudsWindows Desktops & AppsSelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +UniversalClientSecureGatewayVirtualization
  13. 13. Mature Complete Product– Complete infrastructure orchestration andmanagement– Delivers clouds in days not months– Only solution to support both cloud and traditionalworkloads– Integrated turnkey solution– Open source, powered by Apache CloudStackProven Cloud Solution– Scales to over 40,000 servers– 35,000+ Open Source community members– 1000+ Citrix Ready Cloud ISV Partners– 150+ Production Clouds
  14. 14. Design for failureSelf-service recoveryMulti-site redundancyEphemeral resourcesCloud WorkloadThink Amazon Web ServicesExpect reliabilityBack-up everythingHA, Fault toleranceAdmin control recoveryTraditional WorkloadThink Server VirtualizationClouds must reliably run all types of workloadsE.g. SAP, Oracle, AutoCAD, VDI E.g. Big Data, Web, Load Test
  15. 15. Open Source Xen HypervisorAmazon Proprietary Orchestration SoftwareEC2 APIAmazon eCommerce PlatformNetworking StorageCommodityServersXenServerCloudStackCloudPortalCloud APIsvSphere Hyper-VKVM OVMINFRA-STRUCTUREDEV& TESTDISASTERRECOVERYBYOPLATFORMAPPS &DESKTOPSYOURSERVICEMOBILEAPPSAzure OpenStackvCloud AWS
  16. 16. CloudPlatformTraditionalAvailabilityZoneTraditionalAvailabilityZoneObject StorageCloudAvailabilityZoneCloudAvailabilityZone
  17. 17. 150+Clouds In Deployment30,000+Servers at scale
  18. 18. Challenges & OpportunitiesProvide clients with high-performance, easily scale technology at afraction of the costFind a partner who can help to ensure that enterprises are able to makethe most efficient IT investment using KT ucloud productAcquire a solution that can integrate with existing infrastructuretechnologiesSolutionCitrix CloudPlatform, Citrix XenServerResultAchieved performance-proven, cost effective platform (40% lower in costthan Amazon Web Services)Decreased time-to-market with a production-ready system thatdifferentiated itself by tailoring solution based on customers’ needsMinimized overhead integration costs and complex deployment schedules
  19. 19. Followed by transformingWindows
  20. 20. CloudServiceBrokerHomeOfficeCallCenterMobileCloud OrchestrationMobileWeb & SaaS applicationsPublic/3rd party cloudsWindows Desktops & AppsSelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +UniversalClientSecureGatewayVirtualization
  21. 21. Desktops and Appsas-a-Service
  22. 22. • Any device, anywhere• Beyond VDI with FlexCast™• On demand apps with XenApp• HDX™ user experience• Open, scalable, proven• 500+ Citrix Ready partners& 24,000+ verified products
  23. 23. Delivering Windows apps & desktopsas a cloud serviceCitrixProject Avalon
  24. 24. Deliver ITaaS by brokeringmultiple services
  25. 25. CloudServiceBrokerHomeOfficeCallCenterMobileCloud OrchestrationMobileWeb & SaaS applicationsPublic/3rd party cloudsWindows Desktops & AppsSelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +UniversalClientSecureGatewayVirtualization
  26. 26. • Cloud Services Delivery andManagement Platform• Enables IT to become a ServiceProvider and broker cloud services• Empower Users w/ Self Service IT• Enables governance and real-timevisibility
  27. 27. CatalogAuthorizeAccessDeliveryHelpdeskSupportUserMgmtWorkflowCatalogMgmtBillingMeteringUsersandDevelopersAdminsandCloudOperatorsCloudServiceBrokerCloud OrchestrationMobileWeb & SaaS applicationsPublic/3rd party cloudsWindows Desktops & AppsVirtualization
  28. 28. CloudPortal Business Manager Customer Examples
  29. 29. • Mobility & Cloud driveconsumerization of IT• ITaaS enables IT to deliver usersself-service access to any app ordata using cloud services• ITaaS increases governance,efficiency and visibility forbusinesses• Evolve to ITaaS by transforminginfrastructure, apps to cloud servicesand brokering their access
  30. 30. HomeOfficeCallCenterMobileNetworksGatewayAmazon MS Azure AnySelf-ServiceITComponentsCloudMgmt.SeamlessAccessHDExperienceSecureAccess +
  31. 31. The cloud company thatenables mobile workstyles
  32. 32. Work better. Live better.

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