Values diversity and is sensitive to different needs and interest of group members.
Leads by example through attitude, approach and actions.</li></li></ul><li>What makes a good facilitator?<br /><ul><li>personal characteristics</li></ul>humility, generosity,Honesty and patience.<br /> good understanding, acceptance and affirmation.<br /><ul><li>skills</li></ul> Listening to others <br /> communicating clearly <br /> Thinking, and acting creatively <br /> managing people’s feelings <br /> encouraging humor and respect <br /> being well prepared whilst remaining flexible <br /> keeping to time without being driven by it.<br /> Contd.. <br />
What makes a good facilitator?<br />Techniques<br />asking the group to present and share information especially <br /> where some group members have low levels of education or <br /> literacy. <br /> dividing the group into smaller groups to encourage shy <br /> members to participate. <br /> handling conflict in a sensitive and appropriate way, so that <br /> differences are valued and respected.<br />
CHARACTERISTICS OF THE FACILITATOR<br /><ul><li>"asking" rather than "telling.“
more like a counselor than a sergeant.</li></li></ul><li>Difficulties facilitators may face<br /><ul><li>Taking control </li></ul>temptation to take control of a discussion or change process. This is often out of a genuine desire to help the group move forwards.<br /><ul><li>Difficult questions </li></ul>Facilitators can simply say that they don’t know enough about a particular question to provide an answer but will look into it before the next meeting.<br /><ul><li>Handling conflict</li></ul> A facilitator needs to be sensitive to differences and tensions.<br />
effective facilitator…is<br /><ul><li>An effective facilitator…is a person with BIG EARS to listen</li></ul> both to what is being said and what is between the words…;<br /><ul><li>CLEAR EYES to read body language and other visual clues</li></ul> the group is offering; a SMALL MOUTH; a STRONG HEART<br /> to have concern that each person be treated with respect,<br /><ul><li>and to have compassion for the challenge of people working together;
BIG FEET to keep firmly grounded when challenged,…and when the group is getting ahead of itself and needs to be brought back on track</li></li></ul><li>Habits to avoid<br /><ul><li>Facilitators who fill every silence
Facilitators joining one small group without being invited and interrupting free flowing discussion
Facilitators who fidget nervously and frequently leave the room to have a cigarette/break.
Facilitators who arrive later than the participants
Facilitators telling jokes that some participants find offensive.
And once, a facilitator who disappeared to do errands at lunchtime and didn't reappear for the afternoon session!</li></li></ul><li>ConclusionMe a role model…How?<br />Lifestyle.<br />Dressing.<br />Attitude.<br />Body language.<br />Communication.<br />Knowledge.<br />