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Deloitte Canada - Consulting Practice


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Deloitte Canada - Consulting Practice

  1. 1. Who we are:Deloitte CanadaConsultingApril 2012 v. 1.1
  2. 2. Table of contentsDeloitte CanadaGlobal ConsultingConsulting in Canada Service lines More about us April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  3. 3. Deloitte CanadaApril 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  4. 4. Deloitte Canada overviewDeloitte is Canada’s leading professional services firms, providingaudit, tax, consulting, enterprise risk and financial advisory services.• Revenue FY 2011: $1,505 Million• Total People: 8,068• Number of Partners: 538• Number of Professional Staff: 5,513• Number of Administrative Staff: 2,017• Locations: 56 April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  5. 5. Distinctions• Canada’s largest professional services firm - 2010, 2011, 2012• Best Diversity Employer for 2012 (second year in a row) Deloitte was selected as one of Canadas Best Diversity Employers for 2012. This competition recognizes employers across Canada that have exceptional workplace diversity and inclusiveness programs.• Best Employer for New Canadians for 2012 (fourth year in a row) Deloitte has been named a Best Employer for New Canadians, for the fourth straight year. The award recognizes employers who offer programs to assist new Canadians in making the transition to a new workplace.• Best Workplaces in Canada for 2012 (second year in a row) Deloitte has been recognized by Great Place to Work® Institute Canada as one of the 50 Best Large and Multinational Workplaces in Canada with more than 1000 employees working in Canada and/or worldwide. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  6. 6. Global ConsultingApril 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  7. 7. Global ConsultingDeloitte’s Consulting practice is the world’s leading global business andtechnology consultancy. We operate in three primary service areas —Human capital, Strategy and operations, and Technology, serving clientsin a number of industries, including consumer business, energy andresources, financial services, life sciences and healthcare, manufacturing, technology, media and telecommunications, and thepublic sector.We help clients solve their most complex businessproblems, distinguished by our broad capabilities and our ability toimplement the advice we provide. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  8. 8. Consulting in CanadaApril 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  9. 9. Consulting in Canada at a glance Canada’s More than largest professional1,400+ 12 Consulting services firm - 2010, 2011, Consulting professionals offices across 2012 Canada April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  10. 10. Service lines A closer look at how we serve our clientsApril 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  11. 11. Human capital As companies move beyond dealing with day to day issues, the key challenges for business are becoming clear. At the top of the list? Globalization, an aging workforce, changing expectations of multiple generations, the drumbeat of technology change, intense regulatory environments, and the reality of distributed work in the cloud. The implications of these changes for human capital are profound. By human capital, we mean four things: 1. Talent (strategies, solutions and analytics) 2. Leadership (diagnostics, strategies, programs) 3. World class HR (service delivery models, processes, technologies and programs) 4. People issues in the business (strategic change, organization design, technology adoption, merger integration, operational culture) HR leaders who understand the interconnections of these dimensions will likely be in the best position to meet the needs of the business over the decade ahead. Those needs will be shaped by global growth, innovation, and risk management. Emerging markets are becoming the world’s leading growth markets – for customers and talent alike – and many organizations aren’t prepared for the workforce challenges of this new world. Things that once made you an attractive employer have become tablestakes – or even liabilities. Why would the best people want to come to work for you today? And why would they stay? Where are your blind spots about critical talent? How strong are your workforce analytics capabilities? Practices of managing people by gut instinct and tribal wisdom aren’t going to cut it in the global talent marketplace. Welcome to HR 2020. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  12. 12. Human capital By understanding who needs to work together, what their people are committed to, and how their As One people work together, As One enables leaders to act with accuracy to create the conditions for success in their organizations. E²: The exponential power of employee engagement™ is a unique survey that includes both anE2 : The exponential employee engagement component and an operational effectiveness survey. This survey tool andpower of employee process will transform the engagement survey from a benchmarking exercise into a source of untapped engagement™ business advantage. In addition to working with clients to renew their HR strategy, we can help them foster the capabilitiesHR transformation they need to improve HR service delivery, strengthen internal operations and processes, adopt appropriate technologies and outsource selected low-value activities. With studies clearly linking business performance to effective leadership, organizations can no longer Leadership wait for leaders to emerge. Our services include senior team development, leadership strategy development development, leadership development program implementation and leader and team competency skills development. Working directly with your management teams and practitioners, we organize, facilitate and designManagerial DesignTM core processes in four key areas: strategic clarification, strategy deployment, managing for results, and performance improvement. Our organization designs are based on a deep understanding of a company’s business objectives, asOrganization design well as the internal and external factors that drive performance and success. Our talent strategies practice can help you unlock the potential of your people, bring you closer to your Talent strategies talent and develop integrated and sustainable solutions that drive business performance. We focus on the people aspect of change by delivering change management planning and Transformational implementation support for initiatives such as technology adoption, mergers and acquisitions, change outsourcing, corporate change and restructuring, cultural change and business transformations. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  13. 13. Strategy & operationsHow do you stack up against your competition? What projects are you investing in,and why? If these questions sound familiar, it’s not surprising. With globalization,economic uncertainty, the heightened need for accountability, and the challengesinherent in technology, many senior executives lack the time to focus on the bigpicture. Unfortunately, making decisions based on outdated strategies andunrealistic market assumptions can have a disastrous impact. When balancingshort-term performance needs with long-term growth and competitive positioning,an up-to-date strategic roadmap is a vital reference tool.We offer a broad scope of services to help you address the full range of topmanagement issues, and a comprehensive set of activities for resolving criticalbusiness issues at the corporate, business unit and functional level.Our Strategy & operations professionals will help you arrive at the bestdestination. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  14. 14. Strategy & operations Our corporate strategy advisors help companies in all industries make the right decisions to allow them to take advantage of opportunities while minimizing risks. Combining world-class industry research with decades of hands-on experience, we help you: • Build targeted customer, growth and channel strategies Corporate strategy • Define a corporate vision linked to tangible actions and goals • Improve operational performance • Engage in strategic performance measurement and management • Conduct market, competitive and industry analysis • Design organizational structures and allocate resources Today’s CFOs play four interdependent roles: steward, operator, strategist and catalyst. The CFO’s challenge is to balance these roles and to evolve the finance function to meet Finance & increasing demands from internal and external stakeholders. performance management Whether you need to transform the finance function, redesign finance processes, implement new performance management capabilities, or develop a new organization structure, we have the insight and hands-on experience to help. Leveraging the skills our Canadian supply chain specialists, who have access to a global network, we deliver cross-industry experience across all areas of supply chain management, Supply chain including: supply chain strategy, network design and planning; sourcing and procurement; management production planning; lean manufacturing; distribution and logistics; transportation; and supply chain system implementation. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  15. 15. TechnologyWith each passing year, organizations in all industries rely more heavily on technologysolutions to drive business success. At the same time, applications, systems and informationarchitectures are becoming more complex. To succeed in this rapidly evolvingenvironment, you need to do more than develop and deploy new technologies to meet userdemands. You also need to ensure your technology solutions are properly designed and builtto stand the test of time.Our technology consultants possess extensive experience advising companies on how todesign, build and manage sophisticated technology solutions. Whether you’re implementinga new ERP solution, need to integrate your systems or require a new technology strategy orarchitecture, we can help you design, architect, build, test, deploy and operate the optimalsystem and business processes.That’s what we call full-circle thinking—and it’s what we do. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  16. 16. Technology With a flexible structure that tunes service delivery to your priorities, Deloitte’s Application management Application services (AMS) can help you get more from your application portfolio investments. Our straightforwardmanagement services approach focuses on helping you improve business results with continuous measurement to enable smart, efficient decisions that drive down costs, enhance and accelerate value. Customer relationship management (CRM) provides customer-focused solutions to solve theseCustomer relationship challenges. CRM technology facilitates improved understanding of customer needs and helps ensure management that these needs are better met. CRM also allows organizations to increase their customer base by recognizing and targeting the right customers. Our information management and analytics technology team provides cost-efficient, risk-effective Information solutions to help you leverage and unlock the value of your information assets. Organizations that can management and access on-demand information, trust its accuracy and turn it into strategic insight can achieve superioranalytics technology outcomes and gain a real competitive advantage. Systems integration is about consolidating and customizing technology solutions to support the successful delivery of your most complex business challenges. Our global network provides a range of Systems integration services—from advisory to implementation to system support—that integrate systems and technologies with a business-centric, value-driven approach. We provide end-to-end services and solutions to help CIOs assess and define information services and information technology strategies, measure and maximize IT value, implement the architecture, reduceTechnology strategy IT costs and optimize performance. In addition to advising on outsourcing solutions, infrastructure and architecture design and applications architecture, we can help you benchmark your IT performance to ensure optimal results. Implementing and capitalizing on SAP solutions is about business value as much as technology. SAP Deloitte provides a robust set of tools, solutions and methodologies—such as our Enterprise Value Map for SAP—to complement SAP’s solutions and maximize your organization’s business drivers. As a platinum-level partner —Oracle’s highest level of partnership—for over 10 years, our experience spans the full range of Oracle solutions and products. With our deep industry knowledge and Oracle understanding of your business, we can also help you leverage these technologies as an enabler to solve real business challenges. April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  17. 17. Alliances At Deloitte, it’s our job to know what drives your business, and we measure our success by the value we bring to you. It’s also our job to know the marketplace, and we are committed to understanding the industry-leading software, hardware and services organizations. This commitment is evident in the many recognitions and awards we have received for the results we deliver with and through our alliance relationships. Because strong alliances are crucial to the success of any professional services firm, we carefully select our alliance partners and deliver exceptional results. We work with some of the world’s leading technology and service companies to provide innovative solutions for your most complex challenges. Deloitte Canada has established a formal Alliance Management program which ensures that these Alliance relationships have the depth and stability to support our clients in an evolving marketplace now and in the future. Below is a list of current Deloitte alliances • Adobe • IBM • Oracle • Blueprint Software • Logility • • CA, Inc. • Make Technologies • SAP • EMC • Manhattan Associates • Workday • HP • Open Text April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  18. 18. More about usApril 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  19. 19. Consulting publications - Alliances This way for more value from your Oracle Deloitte and IBM - Pulling investments – Exceed together for clients your business objectives Click here to access Click here to access Starting an alliance with Managing Deloitte’s Deloitte – Guidelines of Alliances pay off our alliance relationships Click here to access Click here to access April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  20. 20. Consulting publications – Human capital CanadaWorks 2025: Scenarios Your guide to a successful and strategies for the future of ERP journey work in Canada Click here to access Click here to access Start smart finish strong: Human capital trends 2012: Engineer your major programs Leap ahead for success Click here to access Click here to access The Emperor’s new clothes – The new business imperative – Confronting the illusion of high- Seven trends in leadership performance senior teams development Click here to access Click here to access Build a team Empower your talent – that delivers results – Build a high-performance Align your people to drive organization a culture of execution and Click here to access accountability HR transformation in the global Put workforce planning to work – business environment: The How a strategic workforce plan journey continues can improve your bottom line Click here to access Click here to access April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  21. 21. Consulting publications – Human capital The power of working As One – The digital workplace – How can you harness the full Think, share, do - power of your organization Transform your to deliver on your key strategic employee experience priorities? Click here to access Click here to access Survey says . . . a lot more than Build your enterprise you thought – Drive enterprise cloud – It’s not if - but value with a better employee how and when engagement tool Click here to access Click here to access April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  22. 22. Consulting publications – Strategy & operations How secure is your Manage the stock markets supply chain? Click here to access Click here to access The road ahead – Move beyond tactical cost-cutting to Deloitte Analytics – strategically manage Uncommon insights transportation as a key Click here to access component of your supply chain. Click here to access Renewable energy can be good business – and good karma – Visit for more Understand the solar featured publications power business opportunity April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  23. 23. Consulting publications - Technology Unravelling the truth: Data is an insurer’s critical asset CIO and IT myths Click here to access Click here to access Getting back to growth – Retail lending 3.0: How to boost Insights on today’s hottest new productivity and improve the technologies customer experience Click here to access Click here to access Reduce risk and improve budgetRenew? Restructure? Rebid? – cycle efficiencies - Regional Optimize the value of municipality of York C&HS outsourcing agreements case study Click here to access Click here to access Harness the strategic Dialing in: The future of mobile advantage of “anywhere” – payments in Canada Developing a mobility strategy Click here to access Click here to access The last mile of finance – Deloitte Quality Services for Produce financial finance analytics documents with less risk Click here to access Click here to access April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.
  24. 24. Consulting publications - Technology Finance analytics: Time for a Have your cake and eat it too – fresh look – Extract value from Mitigate risk and improve your business analytics returns with performance based investment procurement Click here to access Click here to access April 2012 v.1.1 © Deloitte & Touche LLP and affiliated entities.