SlideShare a Scribd company logo

Everything you need to know about chatbots

A study states that people are now spending more time in messaging apps than social networking applications. Messaging apps are in trend and chatbots are the future. Learn everything about the chatbots from history to types to working, right here.

1 of 22
Download to read offline
EverythingYou
Need to Know
About Chatbots
Presentation by: Konstant Infosolutions
A chatbot is a computer program governed by a set
of pre-defined rules or artificial intelligence that
grants it the capabilities to communicate with and
like a human.
A set of commands is fed into the system that makes
it smart enough to interpret and react to user-
inputted queries.
What is a Chatbot?
The idea of a bot came to light back in 1950 when Alan Turing's
article about artificial intelligence was published, called as-
“Computing Machinery and Intelligence”.
ELIZA (1966) and PARRY (1972) were the first two chatbots that
were intended to understand and simulate human language.
Since then the industry has grown bigger and better especially with
the emergence of messenger bots that integrate with platforms like
Facebook,WhatsApp,Telegram,WeChat and alike.
History of Chatbots
There are two types of chatbots:
Types of Chatbots
#1. Based on a set of rules-
Can be referred to as a pre-
programmed bot with limited
capabilities. Responds to a
specific set of commands and
fails to do so if the inputted
query does not match the
database.
#2. Based on machine learning-
It has an artificial brain that’s
powered by AI (Artificial
Intelligence). It not just understands
commands but a complete language.
It learns continually with the
conversations of past that eventually
makes it smarter and better.
Some of The
Chatbots
Prominent
Today Include
The Following:
Types of Chatbots
Weather bot
Life advice bot
Grocery bot
Ticket booking bot
Financial advice bot
News bot
Scheduling bot
And the list goes on
A chatbot powered by AI or the one which relies on Natural
Language Processing (NLP) combines several steps of code to
transform text or speech into structured data, which is then used to
generate a relevant response.
This is what happens:
How Does Chatbot Work?
• Tokenization- A chatbot bisects the string of words into tokens.
• Identification of the entity- Identifies and classifies the words,
like a product’s name, a person’s name or an address.

Recommended

How do Chatbots Work? A Guide to Chatbot Architecture
How do Chatbots Work? A Guide to Chatbot ArchitectureHow do Chatbots Work? A Guide to Chatbot Architecture
How do Chatbots Work? A Guide to Chatbot ArchitectureMaruti Techlabs
 
Chat bots and AI
Chat bots and AIChat bots and AI
Chat bots and AIGeff Thomas
 
ChatGPT: Revolutionizing Language Processing
ChatGPT: Revolutionizing Language ProcessingChatGPT: Revolutionizing Language Processing
ChatGPT: Revolutionizing Language ProcessingNihil Yuqii
 
Chat Bots Presentation 8.9.16
Chat Bots Presentation 8.9.16Chat Bots Presentation 8.9.16
Chat Bots Presentation 8.9.16Samuel Adams, MBA
 

More Related Content

What's hot

How AI is going to change the world _M.Mujeeb Riaz.pdf
How AI is going to change the world _M.Mujeeb Riaz.pdfHow AI is going to change the world _M.Mujeeb Riaz.pdf
How AI is going to change the world _M.Mujeeb Riaz.pdfMujeeb Riaz
 
Artificially Intelligent chatbot Implementation
Artificially Intelligent chatbot ImplementationArtificially Intelligent chatbot Implementation
Artificially Intelligent chatbot ImplementationRakesh Chintha
 
The Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AIThe Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AICeline Rayner
 
Chatbots - A new era in digital banking
Chatbots - A new era in digital bankingChatbots - A new era in digital banking
Chatbots - A new era in digital bankingJohn Doxaras
 
Introduction to Chat GPT
Introduction to Chat GPTIntroduction to Chat GPT
Introduction to Chat GPTDianaGray10
 
Chatbot Artificial Intelligence
Chatbot Artificial IntelligenceChatbot Artificial Intelligence
Chatbot Artificial IntelligenceMd. Mahedi Mahfuj
 
Deep dive into ChatGPT
Deep dive into ChatGPTDeep dive into ChatGPT
Deep dive into ChatGPTvaluebound
 
Chatbots and Deep Learning
Chatbots and Deep LearningChatbots and Deep Learning
Chatbots and Deep LearningAndherson Maeda
 
Jawad's presentation on GPT.pptx
Jawad's presentation on GPT.pptxJawad's presentation on GPT.pptx
Jawad's presentation on GPT.pptxJawadNadeem3
 
Revolutionary-ChatGPT
Revolutionary-ChatGPTRevolutionary-ChatGPT
Revolutionary-ChatGPT9 series
 
Chatbots
ChatbotsChatbots
ChatbotsR
 

What's hot (20)

What is a chatbot?
What is a chatbot?What is a chatbot?
What is a chatbot?
 
How AI is going to change the world _M.Mujeeb Riaz.pdf
How AI is going to change the world _M.Mujeeb Riaz.pdfHow AI is going to change the world _M.Mujeeb Riaz.pdf
How AI is going to change the world _M.Mujeeb Riaz.pdf
 
AI Chatbot
AI ChatbotAI Chatbot
AI Chatbot
 
Artificially Intelligent chatbot Implementation
Artificially Intelligent chatbot ImplementationArtificially Intelligent chatbot Implementation
Artificially Intelligent chatbot Implementation
 
The Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AIThe Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AI
 
Chatbots - A new era in digital banking
Chatbots - A new era in digital bankingChatbots - A new era in digital banking
Chatbots - A new era in digital banking
 
Chat bots
Chat botsChat bots
Chat bots
 
Introduction to Chat GPT
Introduction to Chat GPTIntroduction to Chat GPT
Introduction to Chat GPT
 
Chat_GPT_Presentation
Chat_GPT_PresentationChat_GPT_Presentation
Chat_GPT_Presentation
 
Chatbot
ChatbotChatbot
Chatbot
 
Chatbot Artificial Intelligence
Chatbot Artificial IntelligenceChatbot Artificial Intelligence
Chatbot Artificial Intelligence
 
Deep dive into ChatGPT
Deep dive into ChatGPTDeep dive into ChatGPT
Deep dive into ChatGPT
 
Chatbots and Deep Learning
Chatbots and Deep LearningChatbots and Deep Learning
Chatbots and Deep Learning
 
CHATBOT PPT-2.pptx
CHATBOT PPT-2.pptxCHATBOT PPT-2.pptx
CHATBOT PPT-2.pptx
 
Let's Build a Chatbot!
Let's Build a Chatbot!Let's Build a Chatbot!
Let's Build a Chatbot!
 
Jawad's presentation on GPT.pptx
Jawad's presentation on GPT.pptxJawad's presentation on GPT.pptx
Jawad's presentation on GPT.pptx
 
Dialogflow
DialogflowDialogflow
Dialogflow
 
Revolutionary-ChatGPT
Revolutionary-ChatGPTRevolutionary-ChatGPT
Revolutionary-ChatGPT
 
Webinar on ChatGPT.pptx
Webinar on ChatGPT.pptxWebinar on ChatGPT.pptx
Webinar on ChatGPT.pptx
 
Chatbots
ChatbotsChatbots
Chatbots
 

Similar to Everything you need to know about chatbots

The Software Challenges of Building Smart Chatbots - ICSE'21
The Software Challenges of Building Smart Chatbots - ICSE'21The Software Challenges of Building Smart Chatbots - ICSE'21
The Software Challenges of Building Smart Chatbots - ICSE'21Jordi Cabot
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfJamieDornan2
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfAnastasiaSteele10
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfStephenAmell4
 
Nihad Abbasov-Intellectual technology presentation
Nihad Abbasov-Intellectual technology presentation Nihad Abbasov-Intellectual technology presentation
Nihad Abbasov-Intellectual technology presentation NihadAbbasov2
 
Artificial Intelligence Virtual Assistants & Chatbots
Artificial Intelligence Virtual Assistants & ChatbotsArtificial Intelligence Virtual Assistants & Chatbots
Artificial Intelligence Virtual Assistants & ChatbotsaNumak & Company
 
Survey on Chatbot Classification and Technologies
Survey on Chatbot Classification and TechnologiesSurvey on Chatbot Classification and Technologies
Survey on Chatbot Classification and TechnologiesIRJET Journal
 
Chatbots, and how will Microsoft help us with this?
Chatbots, and how will Microsoft help us with this?Chatbots, and how will Microsoft help us with this?
Chatbots, and how will Microsoft help us with this?PVS-Studio
 
Student information chatbot final report
Student information chatbot  final report Student information chatbot  final report
Student information chatbot final report jaysavani5
 
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robots
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robotsMeetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robots
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robotsDigipolis Antwerpen
 
Clever data building a chatbot from your database
Clever data building a chatbot from your databaseClever data building a chatbot from your database
Clever data building a chatbot from your databaseLuis Beltran
 
Using Chatbots in Extension Programming
Using Chatbots in Extension ProgrammingUsing Chatbots in Extension Programming
Using Chatbots in Extension ProgrammingAmy Cole
 
Few Chatbots Expert Interview Questions & Answer For Freshers
Few Chatbots Expert Interview Questions & Answer For FreshersFew Chatbots Expert Interview Questions & Answer For Freshers
Few Chatbots Expert Interview Questions & Answer For FreshersRobert Smith
 
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali Shaikh
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali ShaikhANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali Shaikh
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali ShaikhAgileNetwork
 
Artificial Intelligence Improving the Candidate Experience
Artificial Intelligence Improving the Candidate Experience Artificial Intelligence Improving the Candidate Experience
Artificial Intelligence Improving the Candidate Experience AppVault
 

Similar to Everything you need to know about chatbots (20)

The Software Challenges of Building Smart Chatbots - ICSE'21
The Software Challenges of Building Smart Chatbots - ICSE'21The Software Challenges of Building Smart Chatbots - ICSE'21
The Software Challenges of Building Smart Chatbots - ICSE'21
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdf
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdf
 
How to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdfHow to build an AI-powered chatbot.pdf
How to build an AI-powered chatbot.pdf
 
Nihad Abbasov-Intellectual technology presentation
Nihad Abbasov-Intellectual technology presentation Nihad Abbasov-Intellectual technology presentation
Nihad Abbasov-Intellectual technology presentation
 
Chatbot Technology
Chatbot TechnologyChatbot Technology
Chatbot Technology
 
Final presentation on chatbot
Final presentation on chatbotFinal presentation on chatbot
Final presentation on chatbot
 
Artificial Intelligence Virtual Assistants & Chatbots
Artificial Intelligence Virtual Assistants & ChatbotsArtificial Intelligence Virtual Assistants & Chatbots
Artificial Intelligence Virtual Assistants & Chatbots
 
Survey on Chatbot Classification and Technologies
Survey on Chatbot Classification and TechnologiesSurvey on Chatbot Classification and Technologies
Survey on Chatbot Classification and Technologies
 
Chatbots, and how will Microsoft help us with this?
Chatbots, and how will Microsoft help us with this?Chatbots, and how will Microsoft help us with this?
Chatbots, and how will Microsoft help us with this?
 
Student information chatbot final report
Student information chatbot  final report Student information chatbot  final report
Student information chatbot final report
 
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robots
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robotsMeetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robots
Meetup 6/3/2017 - Artificiële Intelligentie: over chatbots & robots
 
Ai powered chatbots
Ai powered chatbotsAi powered chatbots
Ai powered chatbots
 
Chatbots Latest development Technology
Chatbots Latest development TechnologyChatbots Latest development Technology
Chatbots Latest development Technology
 
Clever data building a chatbot from your database
Clever data building a chatbot from your databaseClever data building a chatbot from your database
Clever data building a chatbot from your database
 
A concise guide to chatbots
A concise guide to chatbotsA concise guide to chatbots
A concise guide to chatbots
 
Using Chatbots in Extension Programming
Using Chatbots in Extension ProgrammingUsing Chatbots in Extension Programming
Using Chatbots in Extension Programming
 
Few Chatbots Expert Interview Questions & Answer For Freshers
Few Chatbots Expert Interview Questions & Answer For FreshersFew Chatbots Expert Interview Questions & Answer For Freshers
Few Chatbots Expert Interview Questions & Answer For Freshers
 
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali Shaikh
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali ShaikhANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali Shaikh
ANIn Mumbai April 2023 | Development of AI/ML based chatbots - Fahed Ali Shaikh
 
Artificial Intelligence Improving the Candidate Experience
Artificial Intelligence Improving the Candidate Experience Artificial Intelligence Improving the Candidate Experience
Artificial Intelligence Improving the Candidate Experience
 

More from Konstant Infosolutions Pvt. Ltd.

Restaurant customer feedback apps may strengthen your restaurants pretty high...
Restaurant customer feedback apps may strengthen your restaurants pretty high...Restaurant customer feedback apps may strengthen your restaurants pretty high...
Restaurant customer feedback apps may strengthen your restaurants pretty high...Konstant Infosolutions Pvt. Ltd.
 
Super hero of e commerce is back with all new powers – magento 2
Super hero of e commerce is back with all new powers – magento 2Super hero of e commerce is back with all new powers – magento 2
Super hero of e commerce is back with all new powers – magento 2Konstant Infosolutions Pvt. Ltd.
 
PPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websitePPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websiteKonstant Infosolutions Pvt. Ltd.
 
PPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websitePPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websiteKonstant Infosolutions Pvt. Ltd.
 

More from Konstant Infosolutions Pvt. Ltd. (15)

Restaurant customer feedback apps may strengthen your restaurants pretty high...
Restaurant customer feedback apps may strengthen your restaurants pretty high...Restaurant customer feedback apps may strengthen your restaurants pretty high...
Restaurant customer feedback apps may strengthen your restaurants pretty high...
 
Mobile engagement the evolution of the micro-moments
Mobile engagement   the evolution of the micro-momentsMobile engagement   the evolution of the micro-moments
Mobile engagement the evolution of the micro-moments
 
Top 12 frameworks for android app development
Top 12 frameworks for android app developmentTop 12 frameworks for android app development
Top 12 frameworks for android app development
 
Wearables become desirables
Wearables become desirablesWearables become desirables
Wearables become desirables
 
I os 9.2 – know it all
I os 9.2 – know it allI os 9.2 – know it all
I os 9.2 – know it all
 
Super hero of e commerce is back with all new powers – magento 2
Super hero of e commerce is back with all new powers – magento 2Super hero of e commerce is back with all new powers – magento 2
Super hero of e commerce is back with all new powers – magento 2
 
Ensure 100% Success Rate in Mobile App
Ensure 100% Success Rate in Mobile AppEnsure 100% Success Rate in Mobile App
Ensure 100% Success Rate in Mobile App
 
2015 two major challenges in e-commerce
2015 two major challenges in e-commerce2015 two major challenges in e-commerce
2015 two major challenges in e-commerce
 
PPT - A slice of cake php
PPT - A slice of cake phpPPT - A slice of cake php
PPT - A slice of cake php
 
PPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websitePPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your website
 
PPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your websitePPT - 25 points to consider before developing your website
PPT - 25 points to consider before developing your website
 
Client developer communication
Client developer communicationClient developer communication
Client developer communication
 
Whitepaper - Project Analysis Process at Konstant
Whitepaper - Project Analysis Process at KonstantWhitepaper - Project Analysis Process at Konstant
Whitepaper - Project Analysis Process at Konstant
 
Mobile App Provider Brochure
Mobile App Provider BrochureMobile App Provider Brochure
Mobile App Provider Brochure
 
Konstant Infosolutions - Company Presentation
Konstant Infosolutions - Company PresentationKonstant Infosolutions - Company Presentation
Konstant Infosolutions - Company Presentation
 

Recently uploaded

Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...
Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...
Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...DianaGray10
 
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24Umar Saif
 
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, GoogleISPMAIndia
 
Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Product School
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Product School
 
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaBuilding Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaISPMAIndia
 
How to write an effective Cyber Incident Response Plan
How to write an effective Cyber Incident Response PlanHow to write an effective Cyber Incident Response Plan
How to write an effective Cyber Incident Response PlanDatabarracks
 
"Running Open-Source LLM models on Kubernetes", Volodymyr Tsap
"Running Open-Source LLM models on Kubernetes",  Volodymyr Tsap"Running Open-Source LLM models on Kubernetes",  Volodymyr Tsap
"Running Open-Source LLM models on Kubernetes", Volodymyr TsapFwdays
 
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...Product School
 
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Product School
 
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxThe Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxNeo4j
 
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions...
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions..."How we created an SRE team in Temabit as a part of FOZZY Group in conditions...
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions...Fwdays
 
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...Product School
 
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerCentralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerSaiLinnThu2
 
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptx
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptxGraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptx
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptxNeo4j
 
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...Neo4j
 
Confoo 2024 Gettings started with OpenAI and data science
Confoo 2024 Gettings started with OpenAI and data scienceConfoo 2024 Gettings started with OpenAI and data science
Confoo 2024 Gettings started with OpenAI and data scienceSusan Ibach
 
"Testing of Helm Charts or There and Back Again", Yura Rochniak
"Testing of Helm Charts or There and Back Again", Yura Rochniak"Testing of Helm Charts or There and Back Again", Yura Rochniak
"Testing of Helm Charts or There and Back Again", Yura RochniakFwdays
 
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)François
 

Recently uploaded (20)

Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...
Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...
Automation Ops Series: Session 1 - Introduction and setup DevOps for UiPath p...
 
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24
Progress Report: Ministry of IT under Dr. Umar Saif Aug 23-Feb'24
 
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google
"The Transformative Power of AI and Open Challenges" by Dr. Manish Gupta, Google
 
Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
 
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaBuilding Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
 
How to write an effective Cyber Incident Response Plan
How to write an effective Cyber Incident Response PlanHow to write an effective Cyber Incident Response Plan
How to write an effective Cyber Incident Response Plan
 
"Running Open-Source LLM models on Kubernetes", Volodymyr Tsap
"Running Open-Source LLM models on Kubernetes",  Volodymyr Tsap"Running Open-Source LLM models on Kubernetes",  Volodymyr Tsap
"Running Open-Source LLM models on Kubernetes", Volodymyr Tsap
 
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...
Cultivating Entrepreneurial Mindset in Product Management: Strategies for Suc...
 
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
 
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxThe Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
 
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions...
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions..."How we created an SRE team in Temabit as a part of FOZZY Group in conditions...
"How we created an SRE team in Temabit as a part of FOZZY Group in conditions...
 
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...
Harnessing the Power of GenAI for Exceptional Product Outcomes by Booking.com...
 
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerCentralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
 
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptx
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptxGraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptx
GraphSummit London Feb 2024 - ABK - Neo4j Product Vision and Roadmap.pptx
 
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
 
In sharing we trust. Taking advantage of a diverse consortium to build a tran...
In sharing we trust. Taking advantage of a diverse consortium to build a tran...In sharing we trust. Taking advantage of a diverse consortium to build a tran...
In sharing we trust. Taking advantage of a diverse consortium to build a tran...
 
Confoo 2024 Gettings started with OpenAI and data science
Confoo 2024 Gettings started with OpenAI and data scienceConfoo 2024 Gettings started with OpenAI and data science
Confoo 2024 Gettings started with OpenAI and data science
 
"Testing of Helm Charts or There and Back Again", Yura Rochniak
"Testing of Helm Charts or There and Back Again", Yura Rochniak"Testing of Helm Charts or There and Back Again", Yura Rochniak
"Testing of Helm Charts or There and Back Again", Yura Rochniak
 
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
 

Everything you need to know about chatbots

  • 1. EverythingYou Need to Know About Chatbots Presentation by: Konstant Infosolutions
  • 2. A chatbot is a computer program governed by a set of pre-defined rules or artificial intelligence that grants it the capabilities to communicate with and like a human. A set of commands is fed into the system that makes it smart enough to interpret and react to user- inputted queries. What is a Chatbot?
  • 3. The idea of a bot came to light back in 1950 when Alan Turing's article about artificial intelligence was published, called as- “Computing Machinery and Intelligence”. ELIZA (1966) and PARRY (1972) were the first two chatbots that were intended to understand and simulate human language. Since then the industry has grown bigger and better especially with the emergence of messenger bots that integrate with platforms like Facebook,WhatsApp,Telegram,WeChat and alike. History of Chatbots
  • 4. There are two types of chatbots: Types of Chatbots #1. Based on a set of rules- Can be referred to as a pre- programmed bot with limited capabilities. Responds to a specific set of commands and fails to do so if the inputted query does not match the database. #2. Based on machine learning- It has an artificial brain that’s powered by AI (Artificial Intelligence). It not just understands commands but a complete language. It learns continually with the conversations of past that eventually makes it smarter and better.
  • 5. Some of The Chatbots Prominent Today Include The Following: Types of Chatbots Weather bot Life advice bot Grocery bot Ticket booking bot Financial advice bot News bot Scheduling bot And the list goes on
  • 6. A chatbot powered by AI or the one which relies on Natural Language Processing (NLP) combines several steps of code to transform text or speech into structured data, which is then used to generate a relevant response. This is what happens: How Does Chatbot Work? • Tokenization- A chatbot bisects the string of words into tokens. • Identification of the entity- Identifies and classifies the words, like a product’s name, a person’s name or an address.
  • 7. • Normalization- Searches for common errors like spelling or typographical mistakes. • Speech identification- Recognizes and understands parts of speech and sentence structures. • Dependency parsing- Recognizes subject, object and dependent phrases in a sentence. • Sentiment analysis- Analyzes the quality of the conversation in regard to a real human. How Does Chatbot Work?
  • 8. With endless possibilities, chatbots can transform the thinkable into a reality. From assisting users in buying shoes to scheduling a meeting, everything can be handled with ease. Benefits of Chatbots • Helps in generating leads by answering queries in real time • 24x7 instant customer support • Multiple platform support (like Facebook,WeChat, Skype,Telegram and more) • Performs multiple tasks with supreme accuracy and efficiency
  • 9. Chatbots have gained traction in the recent times. According to a survey by LivePerson, which incorporated over 5,000 consumers from six countries have the following to state, The Number Story • 38% have positive perception about chatbots • 67% have used a chatbot for customer support • European countries were receptive towards chatbots • France tops the list in perceiving chatbots positively (around 50% of surveyed consumers) • Japan and the US were least receptive (only 33% & 32% respectively)
  • 10. Chatbots operate either through APIs or learn to respond like humans via machine learning. Technology Behind • TUI (Textual User Interface)- Bots recognize the text commands and respond to users’ requests accordingly • Machine Learning- Bots are smarter with the ability to learn patterns of natural language, interpret data of the past and respond as intended
  • 11. Platforms To Build Your Own Chatbot
  • 12. Build, test and publish your own bots, using frameworks like Express and Restify. #1 Microsoft's Bot Platform
  • 13. Four times Loebner Prize winner, it’s open source and easy to build and deploy chatbots. #2 Chatscript
  • 14. It uses AIML (Artificial Intelligence Markup Language) and offers an integrated development environment for chatbot development. #3 Pandorabots
  • 15. It helps build bots, submit them and wait for experts to approve. #4 Facebook’s Bots for Messenger
  • 16. You don’t require programming skills to build a chatbot using Rebot.me as it learns when you interact with it. #5 Rebot.me
  • 17. It specializes in character bots helping digital agencies to develop bots for enhanced and engaging relationships. #6 Imperson
  • 18. With an unprecedented hype lately, chatbots usage has grown significantly. Most popular uses of chatbots include: Uses of Chatbots • As a ticket booking assistant • As a legal consultant • As a personal financial advisor • As a fashion stylist • As a life coach • As a food ordering partner • As a teacher • As a newsreader • And more…
  • 19. In the coming years, chatbots will rule a variety of business verticals due to the following undeniable reasons: Future of Chatbots • Ease of creating and deploying chatbots due to comprehensive tools and platforms • An alternative to a lot of native applications which are expensive to develop • Bots can learn, become better and do tasks 24x7 • Helps in enhancing user experience and support • Easy integration into messaging apps eradicates development and designing cost of UI
  • 20. The future of chatbots looks bright as more and more companies are investing time, money and effort to achieve their business goals via modern technologies. Future of Chatbots Invest Time Money Effort Business Goals Achieve
  • 21. A simple working MVP can get ready in as little as $15 to $20. However, it depends on how complex demands you need to match with the product developed. If you want to power it with artificial intelligence or use sophisticated natural programming language, then the cost spike is obvious to make it learn various algorithms and inject capabilities and character similar to a human. How Much Does it Cost?
  • 22. KONSTANT INFOSOLUTIONS US Address 350W Charleston Road Palo Alto, CA 94306 Call Us: +1-310-933-5465 www.konstantinfo.com UK Address Office 7, 35-37 Ludgate Hill, London, Ec4m 7jn Call Us: +44-203-239-7253 India Address A-23, Swej Farm, Reliance Fresh Lane, New Sanganer Road, Jaipur 302019 Call Us: +91-141-4028078 ConnectWith Us: Sales@konstantinfo.com