Komfo Summit is all about enabling meaningful moments. Stay ahead of the curve with chatbots, customer service, data activation, ROI, AI, machine learning, influencers, and much more. What is this presentation about? Jonas: Jonas is managing the strategy, direction, and innovation of Komfo’s product development. He has an agency background doing UX consultancy work for some of Scandinavia's biggest brands before joining Komfo 7 years ago. Francesco: The intersection of technology, psychology, and UX drives the world's biggest innovations and transformations. This is why Francesco and the whole BotSupply team are focusing on crafting AI solutions and conversational bots for leading Scandinavian brands.