Cg Erp Systems

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Cg Erp Systems

  1. 1. Midmarket /Enterprise ERP SolutionsComparison GuideFocus ResearchFebruary 2010 Focus Research ©2010
  2. 2. Introduction The business tasks, functions and applications referred to collectively as enterprise resource planning or ERP are some of the most business- critical in existence. After all, optimized resource planning helps to maximize business agility and revenues. But once you’ve surveyed the ERP market and assessed and prioritized your business’ specific needs for ERP solutions, you’re still challenged to craft your best possible short list of candidate offerings and vendors. This Comparison Guide is here to help. This document is a companion to the Focus ERP Systems Market Guide and the Focus ERP Systems Buyer’s Guide. Now, you’re ready to compare and contrast vendors and solutions and to gather your short list of candidates. Our Focus ERP Midmarket/Enterprise Solutions Comparison Guide is one of several research reports based on the Focus Research Methodology, which is designed to support your entire purchasing process. ERP Systems Market Guide — Want to know what an ERP system is? ERP Systems Buyer’s Guide — Want help defining your requirements? Midmarket/Enterprise ERP Solutions Comparison Guide — Want help comparing systems? Table of Contents Comparison Methodology: Focus Buyer Type descriptions, comparison factors and solution/vendor selection criteria . . . . . . . . p. 3 The Focus Short List: Candidates that Focus believes every buyer of enterprise ERP solutions should consider . . . . . . . . . . . . . . . p. 3 The Focus Comparison Grids: Detailed comparisons of product, pricing and vendor considerations . . . . . . . . . . . . . . . . . . . . . . . p. 6 Vendor Profiles: Thumbnail descriptions of included vendors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 2
  3. 3. Comparison Methodology Buyer Types As explained in detail in the ERP Systems Buyer’s Guide, Focus has identified three basic Buyer Types for such solutions. B BaSIC BuyERS I InTERMEDIaTE BuyERS A aDvanCED BuyERS Basic Buyers are typically smaller companies Intermediate Buyers are those in search Advanced Buyers are most often found (50 to 250 employees) in search of simple of relatively more complex solutions with at larger companies (more than 1,000 solutions that support core features such richer and deeper feature sets. Intermediate employees) and are typically in search of fairly as accounting, CRM, finance, HR, payroll Buyers are typically found at companies complex solutions that add more sophisticated management and basic resource planning. with approximately 250 to 1,000 employees. functions to those sought by Basic and Basic Buyers tend to have limited IT resources Such users tend to seek the features Intermediate Buyers. Examples include asset, and expertise and often do not require support desired by Basic Buyers, plus additional partner, procurement, supplier, supply chain for comprehensive manufacturing operations. functionality such as support for compliance and warehouse management, business Focus believes that solutions appropriate or performance management or Web-based intelligence (BI) and tools for engineering or for Basic Buyers must interoperate with electronic storefronts. Intermediate Buyers product configuration. Advanced Buyers also incumbent CRM and HR solutions and other tend to have some IT resources and expertise tend to have fairly significant IT resources, functions that affect or are affected by ERP and may have experience with ERP solutions expertise and experience. Focus believes activities. Vendors of such solutions must as well. Focus believes that solutions for that solutions for Advanced Buyers must also offer a hosted solution or an edition Intermediate Buyers must support included support distributed/multi-site deployments, specifically designed for easy installation or optional integration with more business consolidated management and customer- and configuration, as well as integration applications than Basic Buyer solutions, such driven customization via APIs (application and consulting services, directly or through as those for sales and marketing automation programming interfaces) and/or an included partners. and inventory management. Solutions for SDK (software development kit). Vendors of Intermediate Buyers must also support at such solutions must also have at least two least limited customer-driven customization. years of experience supporting advanced environments.Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 3
  4. 4. Comparison Factors In addition, members of every Buyer Type identified by Focus Research have three primary areas of concern when considering ERP solutions. These are: • Product considerations: including basic, intermediate and advanced product features and delivery platforms; • Cost considerations: including price, fees, hidden costs and ROI analysis; and • Vendor considerations: including vendor viability, current customers, services and consulting. vendor Selection Solutions and vendors included in this Focus Comparison Guide were selected based upon analysis and comparison of product, cost and vendor considerations; market prominence; and discussions with industry analysts, other experts and users. Some of these were conducted via discussions hosted on the Focus.com Web site. These interviews and discussions were combined with Focus research and expertise to select Focus Short List candidates and to build the comparison grids in this guide. For more information, please contact the Focus research team. The solutions featured in this guide are appropriate for all but the very largest and/or most complex enterprises — those with multiple thousands of employees supporting complex manufacturing operations. Solutions for such companies tend to involve high levels of customization and reliance upon extensive internal IT resources and professional services. These characteristics make meaningful, straightforward comparisons difficult if not impossible. In contrast, the solutions in this guide can serve larger enterprises with less complex requirements, as well as those seeking solutions that do not require high levels of internal expertise or external help.Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 4
  5. 5. The Focus Short ListThe Short List and comparison grids that follow present information about leading Short List offerings are also designed for both manufacturers and companiessolutions and vendors identified by Focus, organized by Buyer Type and the key in other industries. (Manufacturing was the original market for ERP solutions,considerations outlined above. Focus believes that the solutions and vendors on some of which are still designed primarily or exclusively for that market.) However,the Focus Short List offer pricing, functionality and/or support features of particular all the solutions and vendors cited in this guide are candidates worthy of yourinterest to each associated Buyer Type. consideration, given the needs of your particular Buyer Type. K Ey P O I nTS Type Of Buyer Best Product Bets Product Cost Vendor Designed for ease of use with tight varies considerably with users and Worldwide ecosystem of thousands Microsoft Dynamics ERP Microsoft Office integration features; aggressive competitive discounts of partners B netSuite Single integrated hosted CRM/ERP/Web Starts at $499 per month, plus $99 per Founded in 1998; more than solution user per month 6,600 customers BaSIC BuyERS SaaS solution intended to replace ad hoc $149 per user per month (starting at 25 ERP pioneer for more than 30 years, SaP Business ByDesign processes, spreadsheets for 10-500 users users) but historically not focused on Basic Buyers Comprehensive solution with licensed/ Starts at $25,000 25+ years in business; Epicor 9 hosted/SaaS options 20,000+ customers I Integrated applications for accounting, Ranges from $15,000 to $150,000 per 28+ years in business; Sage MaS 500 ERP CRM, HR and other functions for 20-1,000 month more than 5 million customers InTERMEDIaTE employees BuyERS Integrated, industry-tailored solution for up Configurator/cost estimator available at 1,200+ channel partners delivering SaP Business all-in-One to 2,500 employees SaP’s Web site 700+ industry solutions Comprehensive solution with licensed/ Starts at $25,000 25+ years in business; Epicor 9 hosted/SaaS options 20,000+ customers A Includes support for CRM, ERP, asset, Based on configuration, additional services 32+ years in business, 345,000+ Oracle E-Business Suite 12 aDvanCED product and supply chain management customers and partners worldwide BuyERS Integrated, industry-tailored solution for up Configurator/cost estimator available at 1,200+ channel partners delivering 700+ SaP Business all-in-One to 2,500 employees SaP ‘s Web site industry solutionsB Basic Buyers I Intermediate Buyers A advanced Buyers Source: Focus, February 2010Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 5
  6. 6. The Focus Comparison Grids P R O D u C T C O n S I D E R aT I O n S : B aS I C F E aT u R E S 1 2 3 4 5 Buyer Optimized for Options for non- Option for Optimized for Allows customer Vendor: Product Solution Types manufacturing? manufacturing companies? hosted delivery? modular installations? modifications? Aplicor: Aplicor Hosted Software Suite I no Limited On-demand only yes yes Epicor Software: Epicor 9 B I A yes yes yes yes yes Exact Software: Exact Globe B I yes Limited no yes yes IFS: IFS Applications B I A yes yes yes yes yes Infor: Infor ERP LN B yes yes yes yes no Infor: Infor ERP SyteLine B I yes no yes yes yes Lawson: M3 (Make Move Maintain) B I A yes yes yes yes yes Enterprise Management System 7.1 Microsoft: MS Dynamics ERP B I A no yes yes yes yes Information not provided NetSuite: NetSuite B I A no yes On-demand only yes by vendor Information not provided Information not provided Oracle: E-Business Suite 12 I A yes yes yes by vendor by vendor Oracle: PeopleSoft Enterprise 9.1 B I no Limited yes yes yes Information not provided Plex Systems: Plex Online B I A yes no On-demand only yes by vendor QAD: Enterprise Applications B I yes yes yes yes yes Sage Software: MAS 500 ERP B I yes yes no yes yes Information not provided SAP: Business ByDesign B yes yes On-demand only yes by vendor Information not provided Information not provided SAP: Business-All-in-One I yes yes yes by vendor by vendor SYSPRO: SYSPRO B I A yes yes no yes yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 6
  7. 7. P R O D u C T C O n S I D E R aT I O n S : B aS I C F E aT u R E S (COnTI n u E D) 6 7 8 9 10 Buyer Financial Human Resource International Vendor: Product Solution CRM Forecasting Types Management Management Languages/Currency Information not provided Aplicor: Aplicor Hosted Software Suite I yes yes yes yes by vendor Epicor Software: Epicor 9 B I A yes yes yes yes yes Exact Software: Exact Globe B I yes yes yes yes yes IFS: IFS Applications B I A yes yes yes yes yes Limited; full functionality no; Infor: Infor ERP LN B yes Limited yes available as an add-on available as an add-on Limited; full functionality Limited; full functionality Limited; full functionality Infor: Infor ERP SyteLine B I yes yes available as an add-on available as an add-on available as an add-on Lawson: M3 (Make Move Maintain) no; B I A yes yes yes yes Enterprise Management System 7.1 available as an add-on Microsoft: MS Dynamics ERP B I A yes yes yes yes yes no; available as a NetSuite : NetSuite B I A yes yes yes yes separate application Information not provided Oracle: E-Business Suite 12 I A yes yes yes yes by vendor Information not provided Information not provided Oracle: PeopleSoft Enterprise 9.1 B I yes yes yes by vendor by vendor Plex Systems: Plex Online B I A yes yes yes yes yes QAD: Enterprise Applications B I yes yes yes Partner yes Sage Software: MAS 500 ERP B I yes yes yes yes yes SAP: Business ByDesign B yes yes yes yes yes Information not provided SAP: Business-All-in-One I yes yes yes yes by vendor SYSPRO: SYSPRO B I A yes yes yes no yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 7
  8. 8. P R O D u C T C O n S I D E R aT I O n S : B aS I C F E aT u R E S (COnTI n u E D) continue 11 12 13 14 15 Buyer Inventory Vendor: Product Solution Manufacturing Order Management Payroll Resource Planning Types Management Information not provided Information not provided Information not provided Aplicor: Aplicor Hosted Software Suite I yes yes by vendor by vendor by vendor Epicor Software: Epicor 9 B I A yes yes yes yes yes Exact Software: Exact Globe B I yes yes yes no yes IFS: IFS Applications B I A yes yes yes yes yes Infor: Infor ERP LN B yes yes yes no; available as an add-on yes Infor: Infor ERP SyteLine B I yes yes yes yes yes Lawson: M3 (Make Move Maintain) B I A yes yes yes no; available as an add-on yes Enterprise Management System 7.1 Microsoft: MS Dynamics ERP B I A yes yes yes yes yes Information not provided NetSuite: NetSuite B I A yes yes yes yes by vendor Information not provided Information not provided Oracle: E-Business Suite 12 I A yes yes yes by vendor by vendor Information not provided Oracle: PeopleSoft Enterprise 9.1 B I yes yes yes yes by vendor Plex Systems: Plex Online B I A yes yes yes yes yes QAD: Enterprise Applications B I yes yes yes no yes Sage Software: MAS 500 ERP B I yes yes yes yes yes SAP: Business ByDesign B yes yes yes yes yes Information not provided Information not provided SAP: Business-All-in-One I yes yes yes by vendor by vendor SYSPRO: SYSPRO B I A yes yes yes no yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 8
  9. 9. P R O D u C T C O n S I D E R aT I O n S : I n T E R M E D I aT E F E aT u R E S 16 17 18 19 20 21 22 Buyer Compliance E-commerce or Estimating/ Enterprise Project Sales Vendor: Product Solution Main tenance Types Management Web Storefront Tools Quoting Performance Mgmt. Management Solution Information not Information not Information not Information not Information not Aplicor: Aplicor Hosted Software Suite I yes yes provided by vendor provided by vendor provided by vendor provided by vendor provided by vendor Epicor Software: Epicor 9 B I A yes yes yes yes yes yes yes Exact Software: Exact Globe B I yes Limited to B2B yes yes no yes yes IFS: IFS Applications B I A yes yes yes yes yes yes yes Limited; full no; available as an Infor: Infor ERP LN B yes yes functionality available yes yes yes add-on as an add-on Limited; full no; available as an no; available as an Infor: Infor ERP SyteLine B I yes yes functionality available yes yes add-on add-on as an add-on Lawson: M3 (Make Move Maintain) no; available as an B I A no no yes yes yes yes Enterprise Management System 7.1 add-on Microsoft: MS Dynamics ERP B I A yes yes yes yes no yes yes no; available as an no; possible through NetSuite: NetSuite B I A yes yes yes yes yes add-on customization Information not Information not Information not Information not Oracle: E-Business Suite 12 I A no yes yes provided by vendor provided by vendor provided by vendor provided by vendor Information not Information not Information not Information not Oracle: PeopleSoft Enterprise 9.1 B I yes yes yes provided by vendor provided by vendor provided by vendor provided by vendor Plex Systems: Plex Online B I A yes yes yes yes yes yes yes QAD: Enterprise Applications B I yes no yes yes yes no yes no; available as a no; available as an Sage Software: MAS 500 ERP B I yes yes not yes yes third-party add-on add-on Information not Information not SAP: Business ByDesign B yes yes yes yes yes provided by vendor provided by vendor Information not Information not Information not SAP: Business-All-in-One I yes yes yes yes provided by vendor provided by vendor provided by vendor SYSPRO: SYSPRO B I A yes yes yes yes no no yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 9
  10. 10. P R O D u C T C O n S I D E R aT I O n S : a Dva n C E D F E aT u R E S continue 23 24 25 26 27 28 Buyer Asset Business Employee Product Engineering Marketing Vendor: Product Solution Types Management Intelligence Self-service Configurator Tools Applications Information not provided Information not provided Information not provided Information not provided Aplicor: Aplicor Hosted Software Suite I yes yes by vendor by vendor by vendor by vendor Epicor Software: Epicor 9 B I A yes yes yes yes yes yes no; available as an Information not provided no; available as an Exact Software: Exact Globe B I yes yes no add-on by vendor add-on IFS: IFS Applications B I A yes yes yes yes yes yes Limited; full functionality no; available as an no; available as an no; available as an no; available as an Infor: Infor ERP LN B yes available as an add-on add-on add-on add-on add-on no; available as an no; available as an Limited; full functionality Infor: Infor ERP SyteLine B I yes yes yes add-on add-on available as an add-on Lawson: M3 (Make Move Maintain) no; available as an B I A yes yes yes no yes Enterprise Management System 7.1 add-on Microsoft: MS Dynamics ERP B I A yes yes yes no no yes yes, via customization; no; available as a no; available as an NetSuite: NetSuite B I A yes yes also available as a yes third-party add-on add-on third-party add-on Information not provided Information not provided Information not provided Information not provided Oracle: E-Business Suite 12 I A yes yes by vendor by vendor by vendor by vendor Information not provided Information not provided Information not provided Oracle: PeopleSoft Enterprise 9.1 B I yes yes yes by vendor by vendor by vendor Plex Systems: Plex Online B I A yes yes yes yes yes Limited QAD: Enterprise Applications B I yes yes no yes Partner no no; available as an Sage Software: MAS 500 ERP B I yes yes yes yes yes add-on SAP: Business ByDesign B yes yes yes yes yes yes Information not provided Information not provided Information not provided SAP: Business-All-in-One I yes yes yes by vendor by vendor by vendor SYSPRO: SYSPRO B I A yes yes no yes yes yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 10
  11. 11. P R O D u C T C O n S I D E R aT I O n : a Dva n C E D F E aT u R E S (COnTI n u E D) 29 30 31 32 33 34 Buyer Partner Sales Force Supply Chain Supplier Warehouse Vendor: Product Solution Procurement Types Relationship Mgmt. Automation Management Relationship Mgmt. Management Information not provided Information not provided Information not provided Information not provided Information not provided Aplicor: Aplicor Hosted Software Suite I yes by vendor by vendor by vendor by vendor by vendor Epicor Software: Epicor 9 B I A yes yes yes yes yes yes no; available as an no; available as an Exact Software: Exact Globe B I yes yes yes yes add-on add-on no; available as a IFS: IFS Applications B I A yes yes yes yes yes third-party add-on no; available as an Limited; full functionality Limited; full functionality Infor: Infor ERP LN B no yes yes add-on available as an add-on available as an add-on Limited; full functionality Infor: Infor ERP SyteLine B I yes yes yes yes yes available as an add-on Lawson: M3 (Make Move Maintain) B I A no yes no yes no yes Enterprise Management System 7.1 Microsoft: MS Dynamics ERP B I A yes yes yes yes yes no yes; additional yes; additional yes; available as a NetSuite: NetSuite B I A yes yes yes functionality available functionality available third-party add-on Information not provided Information not provided Information not provided Information not provided Oracle: E-Business Suite 12 I A yes yes by vendor by vendor by vendor by vendor Information not provided Information not provided Information not provided Oracle: PeopleSoft Enterprise 9.1 B I yes yes yes by vendor by vendor by vendor Plex Systems: Plex Online B I A yes yes yes yes yes Limited Limited; extendable QAD: Enterprise Applications B I yes yes no yes yes through add-ons no; available as a Sage Software: MAS 500 ERP B I yes no no yes yes third-party add-on Information not provided Information not provided Information not provided SAP: Business ByDesign B yes yes yes by vendor by vendor by vendor Information not provided Information not provided Information not provided Information not provided Information not provided SAP: Business-All-in-One I yes by vendor by vendor by vendor by vendor by vendor SYSPRO: SYSPRO B I A yes yes no yes yes yesB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 11
  12. 12. P R O D u C T C O n S I D E R aT I O n S : P L aT F O R M a n D D E L I v E Ry 35 36 37 38 39 40 Buyer System Includes EDI Code or SDK Supports Vendor: Product Solution SOA Support Database Types Architecture Software Available Open Standards Information not provided Information not provided Information not provided Information not provided Information not provided Aplicor: Aplicor Hosted Software Suite I n/a by vendor by vendor by vendor by vendor by vendor Information not provided Information not provided Information not provided Epicor Software: Epicor 9 B I A Microsoft .nET yes yes by vendor by vendor by vendor Exact Software: Exact Globe B I Microsoft visual Basic Limited MySQL 2005 or 2008 yes yes yes J2EE-based open IFS: IFS Applications B I A architecture with yes Oracle databases yes no yes a .nET-based interface InFOR ERP Ln 4GL Oracle databases and Infor: Infor ERP LN B yes yes no yes based on Java SQL Server Infor: Infor ERP SyteLine B I Microsoft .nET yes SQL Server yes yes yes Lawson: M3 (Make Move Maintain) WebSphere, Industry standard B I A yes yes no yes Enterprise Management System 7.1 System i, Java databases Microsoft: MS Dynamics ERP B I A Microsoft .nET yes Microsoft SQL Server yes yes yes Cloud application based yes, via Open SDK; NetSuite: NetSuite B I A on a 3-tier multi-tenant n/a n/a also available via yes yes architecture a third-party add-on Information not provided Information not provided Information not provided Information not provided Information not provided Information not provided Oracle: E-Business Suite 12 I A by vendor by vendor by vendor by vendor by vendor by vendor Information not provided Information not provided Information not provided Information not provided Oracle: PeopleSoft Enterprise 9.1 B I yes yes by vendor by vendor by vendor by vendor Plex Systems: Plex Online B I A Microsoft .nET n/a n/a yes yes yes QaD service oriented Some enhancement tools QAD: Enterprise Applications B I yes Progress BMS yes yes architecture available; no code no; available as a Sage Software: MAS 500 ERP B I Microsoft .nET no Microsoft SQL Server yes yes third-party add-on Information not provided Information not provided Information not provided Information not provided Information not provided SAP: Business ByDesign B yes by vendor by vendor by vendor by vendor by vendor Information not provided Information not provided Information not provided Information not provided SAP: Business-All-in-One I SaP netWeaver yes by vendor by vendor by vendor by vendor Windows platform, SYSPRO: SYSPRO B I A Microsoft .nET yes yes yes yes Microsoft SQL or ISaMB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 12
  13. 13. C O S T C O n S I D E R aT I O n S 1 2 3 4 Buyer Average TIme Published ROI Payment Vendor: Product Solution Solution Cost Types to Deploy Use Cases Model Options Aplicor: Aplicor Hosted Software Suite I Information not provided by vendor Information not provided by vendor Information not provided by vendor SaaS Epicor Software: Epicor 9 B I A Starts at $25,000 3 to 9 Months yes License, hosted, SaaS Exact Software: Exact Globe B I Starts at $25,000 2 to 6 Months yes License varies by users, modules and support IFS: IFS Applications B I A 3 to 6 Months yes License level Infor: Infor ERP LN B Information not provided by vendor 4 to 9 Months yes, upon request License, hosted license Infor: Infor ERP SyteLine B I Information not provided by vendor 3 to 6 Months yes, upon request License, hosted, SaaS Lawson: M3 (Make Move Maintain) B I A varies by users and applications varies yes License, hosted license Enterprise Management System 7.1 Microsoft: MS Dynamics ERP B I A Information not provided by vendor 2 weeks to several months yes License, SaaS $499 per month, plus $99 per user NetSuite: NetSuite B I A 3 to 6 Months yes SaaS per month Oracle: E-Business Suite 12 I A Information not provided by vendor Information not provided by vendor Information not provided by vendor License, hosted Oracle: PeopleSoft Enterprise 9.1 B I Information not provided by vendor Information not provided by vendor Information not provided by vendor License, hosted Plex Systems: Plex Online B I A From $4,000 to $100,000 per month 1 to 12 Months yes SaaS QAD: Enterprise Applications B I Information not provided by vendor 4 to 9 Months yes License, SaaS Sage Software: MAS 500 ERP B I From $15,000 to $150,000 per month 4 to 6 Months yes License $149 per user per month, starting at SAP: Business ByDesign B 1 to 2 Months Information not provided by vendor SaaS 25 users SAP: Business-All-in-One I Information not provided by vendor 2 to 4 Months Information not provided by vendor License, hosted Financial modules: $1,500 for 4 users; SYSPRO: SYSPRO B I A 3 to 6 Months yes License manufacturing modules: $1,800 for 4 usersB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 13
  14. 14. v E n D O R C O n S I D E R aT I O n S 1 2 3 4 Buyer Length of Time Number of Vendor: Product Solution Customers Consulting Support Types in Business Customers Worldwide Aplicor: Aplicor Hosted Software Suite I 10 years Information not provided by vendor Information not provided by vendor yes Companion Systems, Hansatech, Epicor Software: Epicor 9 B I A 25 years 20,000 yes Symetrics Exact Software: Exact Globe B I 25 years Industrielle alliance, ameco, St. Gobain 100,000 yes u.S. air Force, IFS: IFS Applications B I A 26 years 2,000 yes Lockheed Martin, Saab Infor: Infor ERP LN B 7 years Boeing, Fomas Group, Snecma 70,000 yes advanced Input Systems, Infor: Infor ERP SyteLine B I 7 years 70,000 yes Colonial Systems, Duramax Marine Lawson: M3 (Make Move Maintain) B I A 33 years Jelly Belly, TaL, Zeppelin 4,500 yes Enterprise Management System 7.1 Expert Group, Exhausto, Microsoft: MS Dynamics ERP B I A 34 years Hundreds of thousands yes Glidewell Laboratories asahi Kasei Spandex america, NetSuite: NetSuite B I A 11 years 6,600 yes Isuzu Truck, Jollibee Foods Oracle: E-Business Suite 12 I A 32 years Information not provided by vendor 345,000 Information not provided by vendor Oracle: PeopleSoft Enterprise 9.1 B I 32 years Information not provided by vendor 345,000 Information not provided by vendor Inteva, Magna Powertrain, Plex Systems: Plex Online B I A 14 years 400 no; available from partners Fisher & Company SanDisk, Johnson Controls, QAD: Enterprise Applications B I 26 years 6,000 yes TRW automotive Entertainment Lighting Services, Sage Software: MAS 500 ERP B I 28 years Metropolitan Regional Info Systems, 5.8 million yes Power Curbers SAP: Business ByDesign B 30 years Information not provided by vendor Information not provided by vendor Information not provided by vendor SAP: Business-All-in-One I 30 years Information not provided by vendor Information not provided by vendor Information not provided by vendor Thermo Fisher, Mac Paper, SYSPRO: SYSPRO B I A 31 years 14,000 yes airborne SystemsB Basic Buyers I Intermediate Buyers A advanced Buyers * Small = 1-100, midsize = 101-500, small enterprise = 501-2,500, enterprise = 501-10,000+Focus / Comparison Guide / Midmarket/Enterprise ERP Solutions Focus Research ©2010 14

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