Agile User Experience Design

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Presentation given by Nulogy co-founder Kevin Wong at the 2011 Canadian Undergraduate Technology Conference (CUTC) in Toronto.

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Agile User Experience Design

  1. 1. Agile User Experience Design
  2. 2. About Me Entrepreneur, idea guy, problem solver, communicator, photographer, aspiring philanthropist. <ul><li>UW Systems </li></ul><ul><li>Coop ’ d at Microsoft, Ericsson, Janna </li></ul><ul><li>Original CUTC Team </li></ul><ul><li>Co-Founded Nulogy after grad </li></ul><ul><li>Co-Founded social enterprise Charity CHAMPS </li></ul>Like something? @knwong #cutc11
  3. 3. <ul><li>Revolutionary software for our packaged world </li></ul><ul><li>PackManager processes ~7,000,000 products a day </li></ul><ul><li>#1 in our space, 100% Cloud </li></ul><ul><li>Differentiated on usability and feature set </li></ul>Source: knwong.tumblr.com
  4. 4. Agile Product Development
  5. 5. Agile
  6. 6. Not Agile
  7. 7. Quality Time Cost
  8. 8. Time Cost Maintainability Usability Bugs Aesthetic Sellability Value
  9. 9. Time Cost Scope? Maintainability Usability Bugs Aesthetic Sellability Value
  10. 10. Scope Value Cost Time Conventional Wisdom
  11. 11. Scope Value Cost Time Conventional Wisdom LIES!
  12. 12. Scope Value Cost Time Reality
  13. 13. Scope Value Cost Speed Problem?
  14. 14. Scope Value Cost Time Agile Wisdom
  15. 15. Scope Value Cost Time Agile Wisdom
  16. 16. Scope Value Cost Time Agile Wisdom
  17. 17. Scope Value Cost Time Agile Wisdom
  18. 18. Scope Value Cost Time Agile Wisdom Building incrementally Builds value fastest
  19. 19. Is it really working?
  20. 20. http://www.agilemodeling.com/essays/proof.htm Still Skeptical?
  21. 21. Agile FTW!
  22. 22. Design, User Experience Design
  23. 23. Currently, just under half of U.S. households have computers. Rates are much lower in the rest of the world. To get wider dispersion, manufacturers have to make PCs and their software as user-friendly as toasters. That's going to take time, because the industry first has to change its way of thinking and then has to redesign products from the bottom up, with ease of use as the No.1 priority . Sept 28, 1998
  24. 26. What ’ s a good design? $221 $0
  25. 27. $249
  26. 28. Design = Features + Usability
  27. 32. Where ’ s the Save?
  28. 33. Implementation Matters
  29. 35. Agile Product Development + User Experience Design
  30. 36. Agile UX Easiest to code Easiest for users
  31. 37. Agile UX Do only what is necessary Plan for many considerations
  32. 38. 156 2 Weeks between releases of Microsoft Excel Weeks between releases of PackManager
  33. 39. Elements of User Experience
  34. 40. Challenge = Opportunity
  35. 41. Real-World Results
  36. 42. Earlier Feedback
  37. 43. Stay on Course
  38. 44. Agile+UX: Making it Go
  39. 45. Jason Yuen, CTO, Nulogy
  40. 46. Dev + Design: Be as One
  41. 47. “ Individuals and interactions ” “ Processes and tools ”
  42. 48. Agile UX Process
  43. 49. Agile + UX New. Hard to do. Hugely valuable. Especially if you ’ re small.
  44. 50. Agile UX Practitioner <ul><li>No ego - must be ready to be wrong </li></ul><ul><li>Tenacity - ok to change your designs repeatedly </li></ul><ul><li>Problem Solver - break things down </li></ul><ul><li>Empathy - think like user, not yourself “ it ’ s not alright ” </li></ul><ul><li>Curiosity - ask why </li></ul>
  45. 51. Career tips <ul><li>Creative agency - creativity trumps usability </li></ul><ul><li>UX at big company is lots of studies and research </li></ul><ul><li>UX at Nulogy: solve hard problems very fast </li></ul><ul><li>Practice and build a portfolio </li></ul><ul><li>UX reading list (@knwong) </li></ul><ul><li>Already started? We ’ re hiring: grow@nulogy.com </li></ul>
  46. 52. Questions? @knwong about.me/knwong

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